Network for Good
Bonterra TechnologiesReviews from AWS customer
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Easy to use
What do you like best about the product?
I find pulling reports and donation tracking to be very easy. Payment is timely on the 15th of each month. Fees are reasonable. Customer support is responsive. I also like their blog/webinars.
What do you dislike about the product?
I don't dislike anything, but I also don't use NFG as our main fundraising page. I mostly interact with them via facebook donations and corporation donations that use NFG, but my experience has been good.
What problems is the product solving and how is that benefiting you?
We use them as an alternate donation processing option for donations made outside our online donation page (we use Bloomerang for donations) and I use their webinars and blog for professional development.
Excellent, Inexpensive, Basic CRM
What do you like best about the product?
I like how easy it is to set up your personalized donation page. The tips that they provide as you walk through each step in addition to the ease of implementing organization specific branding is just excellent. I also really appreciate all of the free webinars and training that is provided even with the most basic paid membership. I feel like my organization got more than its money's worth out of this product.
What do you dislike about the product?
Honestly, I like almost everything about Network For Good. If I had to pick a negative, I would have to say that I don't like that there are so few customization options for branding the donation landing page. It would be nice if it could be customized just a bit further to really fit seamlessly into an organization's website.
What problems is the product solving and how is that benefiting you?
Before Network For Good there were very few donor database options available for small organizations that just can't afford the price tag of a product like Raiser's Edge. NFG fills that gap. My organization was able to use this to really upgrade our donation widget and landing page on our website and to begin to track donations more effectively over time. It also really eased up the backend workload of distributing tax exempt letters for every donation, because it was automated through their system. For a smaller non-profit, I cannot recommend NFG highly enough.
Network for Pushy Sales
What do you like best about the product?
The informative emails sent to those interested in possibly pursing a course with NFG
What do you dislike about the product?
I dislike how pushy the salespeople can be to get a person to invest heavily in Network for Good
What problems is the product solving and how is that benefiting you?
We use Network for Good to stay atop marketing and informational tremds
May fill your needs-certainly worth looking at seriously
What do you like best about the product?
They work hard at being responsive to non-profits especialy medium to smaller ones. While no system is going to be perfectly adaptable to every organization (not even custom systems fall short in some respect), they do try to make this work as much as possible for every possible situation that they can. The effort is commendable.
What do you dislike about the product?
The cost was just a bit more than our organization could come up with even if the software was successful in bringing in more funds. Our board couldn't envision the ROI as being successful for us.
What problems is the product solving and how is that benefiting you?
This is not applicable for us as we went in a different direction.
Recommendations to others considering the product:
Evaluate 3-4 before settling on anything-it's not that this is a bad deal because it certainly isn't. It's just that you need to be right with your decision. It wasn't right for us-but it could be ideal for you.
Good starter to collect online donations
What do you like best about the product?
Network for Good was the product we used to first collect online donations. I liked that it was a charity in itself. I liked that it allowed for the donor to pay the processing fee.
What do you dislike about the product?
I disliked that it took a month or longer for our charity to receive the funds. I dislike that a donor has to create a login and password in order to make a donation. The transaction fee is a bit high compared to other competitors.
What problems is the product solving and how is that benefiting you?
We needed a platform to collect online donations and this product allowed us to do that. Our online donations increased because we had the option for donors to donate at our website.
Easy, user-friendly network
What do you like best about the product?
It’s interface is user friendly from both user and administrator. It’s easy to add content and to add requests.
What do you dislike about the product?
Some of the pages can be a little long and clunky but it’s not necessarily difficult to navigate.
What problems is the product solving and how is that benefiting you?
The ability to let organizations submit requests to companies for giving and donations.
Recommendations to others considering the product:
Great product and user friendly.
Stellar Platform for Non-Profits
What do you like best about the product?
Customer service and easy to use templates.
What do you dislike about the product?
Nothing at present stands out, but it does take a bit to educate one's self.
What problems is the product solving and how is that benefiting you?
Streamlining my database.
Helps me target donors based on past giving, potential giving, and involvement with organization. Benefit is the time saved using NFG.
Helps me target donors based on past giving, potential giving, and involvement with organization. Benefit is the time saved using NFG.
Recommendations to others considering the product:
This system is very easy to use and takes little training because so much is self-explanatory. The customer service is fantastic, too. Always responds with answers and if you need more they do they research to find your answers.
Great advice, easy to use
What do you like best about the product?
Network for Good provides instant and helpful feedback. They always follow up and are willing to work with individualized timing schedules.
What do you dislike about the product?
Reviewing duplicate contacts is annoying.
What problems is the product solving and how is that benefiting you?
It's great to be able to manage our donors, track funding, send mass emails, and receive super helpful advice from Network for Good. I don't imagine we would have had the tools and motivation to publish a #GivingTuesday campaign without their help.
Recommendations to others considering the product:
Great software and support, but be sure that your nonprofit is ready for the next step, because it is a significant financial commitment.
Intuitive, Comprehensive Platform Designed for Not-for-Profit Sector
What do you like best about the product?
It's a one and done tool that speaks nonprofit. CRM, donor management, peer-to-peer, events, eblast, online donations, and relevant, prompt technical support and resources all in one product that understands the needs of nonprofits.
What do you dislike about the product?
It's a little clunky to link individual contacts with the organization they represent. Also, somewhat cumbersome to enter records for two or more people in the same household in a way that avoids duplicate communications when mail merging for print or electronic communication, campaigns.
What problems is the product solving and how is that benefiting you?
Integrated tracking of campaigns, donations, and metrics. Rapid donor acknowledgements and communication.
Network For Good is the way to go!
What do you like best about the product?
I LOVE their customer service and how user friendly the donor management and fundraising pages are!
What do you dislike about the product?
Honestly, I have not had any issues in my about 10 months of using Network for Good. I noticed duplicate payments once and I called and they fixed it right away.
What problems is the product solving and how is that benefiting you?
I haven't used the filters much but I love the automatic emails that tell me who has donated, what amount, and provides details of donors in a given month.
Recommendations to others considering the product:
Use Network for Good!!
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