Network for Good
Bonterra TechnologiesReviews from AWS customer
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This database works well with tracking our donors - current or lapsed.
What do you like best about the product?
The customer service support has been very easy to work with and helpful with all my requests/needs.
What do you dislike about the product?
Some of the reports are difficult to download.
What problems is the product solving and how is that benefiting you?
I don't have any problems that a customer service representative has not been able to solv.
The best merger of development and marketing software out there
What do you like best about the product?
The software is user friendly, with a lot of information and features that allow for implementation of many development strategies. The tech support chat feature and customer support is quick and helpful.
What do you dislike about the product?
Data services and wealth screening good be more integrated,
What problems is the product solving and how is that benefiting you?
Reporting has become much easier as well as tracking trends and moves management
Fundraising Assistant
What do you like best about the product?
I love the webinars you are offerinf. Also, how easy it is to navigate the system.
What do you dislike about the product?
I don't like how its not in alphabetical order, or how it doesn't combine the households with active and lapswd donors.
What problems is the product solving and how is that benefiting you?
When i need to find donor information and donation payments made.
Streamlines fundraising efforts
What do you like best about the product?
My stakeholders had one place to go to donate, purchase tickets, and receive communications and updates about events.
What do you dislike about the product?
The cost for not-for-profits. If we are needing funding the expense is also high
What problems is the product solving and how is that benefiting you?
Hopefully the cost of the software
Great, comprehensive software for fundraising and donor stewardship.
What do you like best about the product?
I love that the software has both fundraising tools and support for donor stewardship in one place. I really like the communicaiton tools like newsletters, videos and text to give. I had all of these tools in different places and having them consolidated is a gamechanger.
What do you dislike about the product?
I haven't experienced a true downside yet. I do wish I had the option to send automated respnoses to new subscribers to my newsletter list.
What problems is the product solving and how is that benefiting you?
I needed a better database solution and Bonterra Guided Fundraising has offer that and more. This is the first database that I have used that gives me tools and features that help me manage donors in an impactful way.
good platform but too expensive/lack of support
What do you like best about the product?
good features, good ability for creating fundraisers
What do you dislike about the product?
lack of support, takes forever to get a response even when you want to cancel services, price too high, better platforms for price
What problems is the product solving and how is that benefiting you?
fundraising online and donor management
It is excellent to work with because everything you need is right there in one place.
What do you like best about the product?
I especially like the campaign side of the software because it allows you to manage your events easily and effortlessly. I like the donor side because it keeps great data and you don't have to do anything. And it is so easy to manage.
What do you dislike about the product?
As a small organization of only 4 and a half years in existence, i dislike the cost of the software. I would very much like to keep the system because it is more detailed and proficient than any other program i have used before but the cost is too much to fit into our budget to keep it on a monthly and permanent basis. I almost hate getting too acustomed to it and too familiar with it because i know that when my program comes to and end, i wont be able to keep it. It will consume too much of our monthly budget. If we had taken on a substanial number of new accounts and donors to compensate for it, I would consider keeping it. This is what i dislike about the software.
What problems is the product solving and how is that benefiting you?
It allows us to have all of our data, donors, events and day to day business all in one place. That makes our work easier.
Equally Beneficial for large or small Organizations
What do you like best about the product?
The folks at Bonterra have developed a platform that syncs all the things necessary for good development and fundraising work, then crafted software that allows someone with modest tech skills to create content like an expert.
What do you dislike about the product?
I haven't had a negative experience. Even the response times for tech support are fast, which isn't very common these days.
What problems is the product solving and how is that benefiting you?
Using their email communication platform, I can keep up with our clients & donors, I can develop and send communication incredibly quickly and the program keeps track of what I've done in a manner that allows me to return to old messaging to confirm and/or amplify core messages.
Bonterra Guided Fundraising as our CRM system
What do you like best about the product?
Great CRM and filtering tool to help us to analyze giving patterns!
What do you dislike about the product?
To save cost, we use a separate mailing system so we have an added step for any campaigns we might do.
What problems is the product solving and how is that benefiting you?
It provides an easy way for people to give to us!
This is an all-in-one platfrom for donor management that is easy to navigate.
What do you like best about the product?
The platform is easy to navigate in all aspects: donor management, communications, and reports with excellent customer support.
What do you dislike about the product?
Nothing. There is nothing we dislike about this platform.
What problems is the product solving and how is that benefiting you?
We are a small nonprofit organization where I wear every hat in the administrative side of our nonprofit. BGF allows me to easily commicate with donors and fundraise.
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