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The advantage of using Noggin is efficiency gains within organisational resilience.
What do you like best about the product?
My team and I have found the product easy to use and importantly easy to make changes in. Unlike with our previous solution, we can now make our own changes in Noggin, (rather than sending them out to the vendor,) test those changes in UAT (user acceptance testing), and then push them to the live environment. One of the biggest benefits of adding Noggin for Business Continuity wasn’t just familiarity, though. We also gained efficiency using Noggin for both functions. That speaks to the product’s flexibility; it’s one tool that does many things well.
What do you dislike about the product?
The difference between a lite user and full user can somtimes cause problems as Lite Users dont have access to all the features of the Noggin 2.0 system. At times people need to be upgraded to a Full User but only require it for a couple of functions and dont use all the other functinality, that comes with a Full User licence and this has a finacial cost.
What problems is the product solving and how is that benefiting you?
Improving our organisational ability to manage business interrutions.
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Quality & flexible product, good customer support
What do you like best about the product?
Overall Noggin is better platform to report & manage incidents, reillience, risk and compliance framework. Product is low code- no code solution with some great features. Noggin's customer support and engagement is excellent. Noggin has been improving the product proactively and have been realsing feature regularly.
What do you dislike about the product?
Although Noggin has some great feature, product can still be improved by making some minor improvement.
What problems is the product solving and how is that benefiting you?
Noggin is used mainly for incident management and compliance activities. After implementing Noggin we are able to centralise Incident reporting and management.
Freindly and exellant service
What do you like best about the product?
Noggin, a proud service provider, attentively addresses issues and welcomes recommendations
What do you dislike about the product?
Considering costs, software updates limit reporting. Hope for improvement
What problems is the product solving and how is that benefiting you?
Noggin seamlessly integrates with the business under the name PHORMS, which enables comprehensive aggregation of departmental data. This synergy provides invaluable insights into organizational operations and activities. Which then assist management and senior management with ensuring each goal and expectations are being met.
A flexible product that looks great
What do you like best about the product?
The ability to design my dashboards to suit my needs. Great for business impact analysis.
What do you dislike about the product?
For GRC I'd look to more specific tools.
What problems is the product solving and how is that benefiting you?
Provides a stand alone platform to support our business resilience program.
Strong experience in configurations.
What do you like best about the product?
Easy to configure and implement. Customer support is very knowledgable and responsive.
What do you dislike about the product?
The Noggin App can get pretty tricky when users can't sign in. Need to go process of eliminations.
What problems is the product solving and how is that benefiting you?
Removing paper based forms as well as incident notifications.
great customer service. Understanding on issues and prompt service
What do you like best about the product?
Easy to use and customer support is quite good
What do you dislike about the product?
Need to develop to include the use of SCORM files.
What problems is the product solving and how is that benefiting you?
incident reporting and the management of competencies and subcontractor
LifeGuard
What do you like best about the product?
Analytics functions and downloading. Customer Business Managers support.
What do you dislike about the product?
Data reporting out of the system. Higher annual cost in comparison with other industry options. OCA platform often impacted on technical support availability.
What problems is the product solving and how is that benefiting you?
Incident/first aid register. Legal and accreditation compliances. We have to migrate from OCA to Noggin 2.0 so unable to comment on the new platform.
Efficient Communication Solution
What do you like best about the product?
Noggin has effectively streamlined our operations with their communication system. Their implementation has greatly enhanced our team's collaboration and communication.
What I appreciate most about Noggin is their commitment to understand our project needs and customizing the solution to seamlessly integrate into our workflow. The system they've deployed has significantly improved our ability to share information and coordinate tasks.
Moreover, the implementation team has been highly responsive and helpful whenever we've encountered issues or had questions.
What I appreciate most about Noggin is their commitment to understand our project needs and customizing the solution to seamlessly integrate into our workflow. The system they've deployed has significantly improved our ability to share information and coordinate tasks.
Moreover, the implementation team has been highly responsive and helpful whenever we've encountered issues or had questions.
What do you dislike about the product?
There are areas where Noggin could improve. Some requested features, particularly regarding the UI and basic system requirements, have yet to be implemented.
What problems is the product solving and how is that benefiting you?
Noggin has effectively streamlined our operations with their communication system, enhancing our team's collaboration and communication, especially during critical events.
User friendly and extremely flexible
What do you like best about the product?
It has a modern, user-friendly look & feel. It is very consistent in its design. A non-programmer admin can very easily make small changes, and fairly easily create extra objects, forms, dashboards, and workflows. That means that simple forms and communications between teams can be delivered quickly, increasing the system's usefulness, adoption, and uses. The company is frequently and regularly adding little bits of improvement. The system plays well with other systems. It works better with a semi-dedicated resource internally or paying for their design/execution services, but even with limited time recently I have been able to keep it developping internally. They have always been very responsive when I have a problem, whether it's a bug or a configuration issue.
What do you dislike about the product?
Because of it's extreme flexibility, that obviously requires a lot of thinking and design up front. which is more difficult to do when you haven't been digging into the system. So a thorough review of the company's design for the system should also be included after some time, as a second step - if you're not going with basically out-of-the-box.
What problems is the product solving and how is that benefiting you?
A central location to manage the response to an event, from alerting through the event (checklists, team communications, ...) to post-event work - debriefing, improvements coming out of the event, ...
Creating a Business Resilience Management System for Retail
What do you like best about the product?
The user friendly interface is fresh and modern giving functionality that we didn't observe in other platforms considered for this project. With Noggins help we are launching our BRMS with a phase 1 focus on BIA's and BC's but knowing that in Phase 2 we will expand into IM & CM. It is giving us a platform in which our Business Resilience Champions will want to work.
It also has huge potential for adoption by Safety & Security.
It also has huge potential for adoption by Safety & Security.
What do you dislike about the product?
To be hoest in the project so far I haven't identified anything that I would say I dislike.
What problems is the product solving and how is that benefiting you?
It is providing us with a platform across the whole business that brings together all business resilience activities in the 7+ subsidaries of the group. This allows us to implement our Business Resilience Blueprint with a consistency and comminality that allows for quality control and appropriate oversight.
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