What do you like best about the product?

My team and I have found the product easy to use and importantly easy to make changes in. Unlike with our previous solution, we can now make our own changes in Noggin, (rather than sending them out to the vendor,) test those changes in UAT (user acceptance testing), and then push them to the live environment. One of the biggest benefits of adding Noggin for Business Continuity wasn’t just familiarity, though. We also gained efficiency using Noggin for both functions. That speaks to the product’s flexibility; it’s one tool that does many things well.

What do you dislike about the product?

The difference between a lite user and full user can somtimes cause problems as Lite Users dont have access to all the features of the Noggin 2.0 system. At times people need to be upgraded to a Full User but only require it for a couple of functions and dont use all the other functinality, that comes with a Full User licence and this has a finacial cost.

What problems is the product solving and how is that benefiting you?

Improving our organisational ability to manage business interrutions.