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External reviews

271 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Elie T.

Backup and Archival Solution

  • March 07, 2024
  • Review verified by G2

What do you like best about the product?
Backup of data and metadata for Salesforce production and uat environment
What do you dislike about the product?
In regards Data and MetaData backup for Salesforce Production / UAT environments, it is working as needed.
What problems is the product solving and how is that benefiting you?
Data/MetaData backup


    Jesse H.

Own is an increradibly easy product to use and allows us to backup and archive our data very easily

  • March 01, 2024
  • Review verified by G2

What do you like best about the product?
Own is very easy to use, was easy to implement and integrate with Salesforce. The Archiving has saved us a considerable amount of money in Salesforce storage fees.
What do you dislike about the product?
I would love if they could utilize the Salesforce integration user. And would love some kind of Trigger switching to allow easier archiving of Salesforce CPQ and Billing objects.
What problems is the product solving and how is that benefiting you?
it solves our backup and disaster recovery projects, and archiving of massive data.


    Cindy W.

Great first year working with OwnBackup

  • February 21, 2024
  • Review verified by G2

What do you like best about the product?
It was easy to setup and runs without needing much involvement from me.
What do you dislike about the product?
Adding new fields each time we create custom fields.
What problems is the product solving and how is that benefiting you?
Own handles all of our data backups for Salesforce, which is great for auditors.


    Jared W.

A safety blanket for grownups in Salesforce

  • February 20, 2024
  • Review provided by G2

What do you like best about the product?
Ease of implementation and ease of use allows for a quick safety net against data corruption and human error. Customer support is EXCELLENT.
What do you dislike about the product?
The number of features and names of those features recently changed causing a little internal frustration amonst our team, but that is on our end...not Own.
What problems is the product solving and how is that benefiting you?
We needed a way to backup and quickly restore data (and metadata) due to an ever changing Salesforce Org.


    Sarfraz N.

Personal Review for Own

  • February 17, 2024
  • Review provided by G2

What do you like best about the product?
The projects done at Own are focused on data privacy and maintenance and I like that best about the organization.
What do you dislike about the product?
It is a little less user friendly at times
What problems is the product solving and how is that benefiting you?
Own solves the problem of securing data from privacy breach and it helps me maintain and keep track of large volumes of data


    Mark V.

Fantastic customer support

  • February 12, 2024
  • Review verified by G2

What do you like best about the product?
I provided a ton of useful information and you rejected it. Thanks for wasting my time. I now know never to come back here, or rely on your reviews again.



We have been a customer for several years now, their solutions continue to be top-notch. Upgrades have always been seamless, and they keep their feature roadmap moving forward. Easy to use, cost-effective backup and archiving solution. Their tools definitely help my organization ensure we maintain ISO 27001 certification.

The best part has been their suppor teams: Recently we had an emergency issue on Superbowl Sunday of all days in which their solution became inaccessible after a Salesforce instance migration. Their support team contacted me within an hour - on a Sunday night - to resolve the issue and get us working again before Monday morning.
What do you dislike about the product?
They do have a minimum number of users required, which exceeds the number of actual users we have in our organization today. For our company, we do feel we are still getting strong value for our dollars even if we have more licenses than needed, though this would not be the case for every organization.

There is the capability to export your archived data to other data sources, which is helpful to present archived data for reporting or other needs. While backup restoration does not take long, we have discovered that the CSV export format takes an enormously long time to complete. Instead, we use the export to cloud storage option, which has automation to keep things up-to-date and performs faster.
What problems is the product solving and how is that benefiting you?
The Own solution solves:
- Archiving of data from our Salesforce system to allow us to manage data storage costs
- Provides cost-effective backup capabilities (including data, files, and metadata)
- Backups and archives are easy to search, and users have self-serve capabilities to restore archived data back in to the main instance
- We use their Sandbox Seeding tool to refresh our sandboxes with production data while maintaining critical object relationships, so we have a valid test environment
- Their Anonymizer tool is critical to anonymize that production data when seeded in sandboxes, to ensure sensitive PII data from production is not found in sandbox environments.


    Non-Profit Organization Management

Ownback is a saviour!

  • December 07, 2023
  • Review provided by G2

What do you like best about the product?
UI on ownback is great! It's so easy to navigate and somebody with no experience will also have confidence to get things done right
What do you dislike about the product?
Honestly I have come across nothing that I dislike about it
What problems is the product solving and how is that benefiting you?
Backing up data efficiently daily without any hurdles if there are any hurdles then the notifications are very easy to understand


    Information Technology and Services

offers SaaS Backup Software and other business solutions like Salesforce CRM data backup

  • December 02, 2023
  • Review provided by G2

What do you like best about the product?
offers SaaS Backup Software and other business solutions.
helps with community initiatives
ease of use
ease of implementation
customer support
What do you dislike about the product?
too narrow view
number of features
too expensive
What problems is the product solving and how is that benefiting you?
Backup & Recovery


    Staffing and Recruiting

Before OwnBackup we didn't sleep at night

  • November 13, 2023
  • Review provided by G2

What do you like best about the product?
We're able to sleep at night knowing that our data is secure. Before we had OwnBackup we were unable to do this confidently. It is a seamless, easy to setup product that gives full history of the production and sandbox environments that we are backing up. We use it daily to check on things and the ease of setting it up is just mindblowing.
What do you dislike about the product?
Customer support really lacking- our CSM checks in with us around the time of renewal and thats it. No other communication from them and we're confident that there are features that we are not aware of because we've never been shown them/told about them.
What problems is the product solving and how is that benefiting you?
Backup


    April B.

Ownbackup is a game changer

  • September 27, 2023
  • Review verified by G2

What do you like best about the product?
The ability to restore data or metadata.
What do you dislike about the product?
I don't have much negative things to say regarding Ownbackup
What problems is the product solving and how is that benefiting you?
Ability to seed data, backup data and metadata, restore data and metadata