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Own is a very user-friendly platform with all the necessary resources
What do you like best about the product?
The Own platform is very easy to use, almost all the functionalities are very intuitive and user friendly. It is a platform that brings us confidence and peace of mind as we know that all our data and metadata is backed up on a daily basis, always following best practices and respecting important factors such as GDPR, retention and API Consumption.
Connecting or archiving an Org is very simple to perform, the platform also has extra features that help you recognize missing permissions and alerts for abnormal behavior on the platform.
A positive point is the fact that you can search for records, compare them considering the backup history and restore them as needed, even considering related records, which is usually a challenge in other platforms.
Connecting or archiving an Org is very simple to perform, the platform also has extra features that help you recognize missing permissions and alerts for abnormal behavior on the platform.
A positive point is the fact that you can search for records, compare them considering the backup history and restore them as needed, even considering related records, which is usually a challenge in other platforms.
What do you dislike about the product?
There is not much flexibility in where the data is stored, such as different cloud solutions or even in the customer's own cloud. The platform pricing is a bit difficult to understand as it depends on the storage and the number of users.
What problems is the product solving and how is that benefiting you?
Own solves the data and metadata backup problem for our Salesforce organizations. Salesforce does not have a friendly and complete backup solution and I think that ends up creating a big problem such as data corruption, data and metadata loss and time related information comparison.
Backup is a functionality that should be considered a must in a Salesforce implementation, and Own does that job easily, always following best practices.
Backup is a functionality that should be considered a must in a Salesforce implementation, and Own does that job easily, always following best practices.
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Great tool for leveraging backups and archiving
What do you like best about the product?
Own offers ease to use experience in comparison to another tools without compromising detailed information about what is happening in the jobs.
The smart alerts and archiving capabilities are a plus.
Customer support offers fast response when we needed and we had support all the way rhtough the implementation.
The smart alerts and archiving capabilities are a plus.
Customer support offers fast response when we needed and we had support all the way rhtough the implementation.
What do you dislike about the product?
Still needs localized support. The documentation seems to be avaiable in two different websites leading to confusion.
What problems is the product solving and how is that benefiting you?
We're using Own to comply to legal requirements on backups and data retention.
Must have for Salesforce Databackup and Sandbox Seeding
What do you like best about the product?
Ease of use
Sandbox Seeding
Data Anonymisation
Meeting compliance requirements for data retention
Sandbox Seeding
Data Anonymisation
Meeting compliance requirements for data retention
What do you dislike about the product?
Definitely there are no downsides, but always an opportunity to improve/innovate
- guidance (implement AI features) to assist with creating Sandbox seeding templates and Data Anonymisation templates.
- easier view of data compare (to check differences between old data and current backup)
- guidance (implement AI features) to assist with creating Sandbox seeding templates and Data Anonymisation templates.
- easier view of data compare (to check differences between old data and current backup)
What problems is the product solving and how is that benefiting you?
- Data backup
- Sandbox seeding
- Data Anonymisation
- Sandbox seeding
- Data Anonymisation
Peace of Mind
What do you like best about the product?
Own provides us with peace of mind - we know our salesforce org is backed up daily. When we do need to replace data - which has largely been due to cleanup that was a bit more far reaching than intended - the restore process is very intuitive. Our new team members don't require extensive training sessions to become proficient with the product. We have always received the very best customer support from Own on technical questions, and our account team balances keeping us up-to-date with their newest products while respecting any budgeting or timing limitations on our part.
What do you dislike about the product?
We have not had a negative experience with the product or company staff, and have been a customer for almost five years. We are very satified.
What problems is the product solving and how is that benefiting you?
Own backs up our salesforce landscape - it is reliable, which allows us to focus efforts on delivering enhancements for our end users. The Backup solution, once implemented, provides security/insurance with virtually no ongoing maintenance efforts on our part.
Ecstatic About Own!
What do you like best about the product?
Before Own's backup solution I was pulling files manually, it was a time consuming nightmare! I looked at over 25 other providers and all quickly fell short on functionality, security and audits. I am happy that we chose Own and haven't regretted it ever.
Setting up the backup is VERY easy and monitoring is a breeze. When refreshing our UAT sandbox it takes no more than 5 minutes to reconnect and move on.
Setting up the backup is VERY easy and monitoring is a breeze. When refreshing our UAT sandbox it takes no more than 5 minutes to reconnect and move on.
What do you dislike about the product?
It would be great to hear back from support. I have opened cases and not heard back.
What problems is the product solving and how is that benefiting you?
We use Own to backup our Salesforce system. It used to take hours a week to pull manual files and now we backup daily and it is automated!
You can break your PROD and restore it back without impacting the business
What do you like best about the product?
I am personally feeling happy to use this tool for restore the data/metadata and datamasking. We are taking 4 to 5 days to perform the post refresh activities, whereas using OWN tool takes less time and no need to prepare a template everytime.
What do you dislike about the product?
The application has performed satisfactorily, with no notable drawbacks observed.
What problems is the product solving and how is that benefiting you?
Datamasking, restore the modified/missed configuration in salesforce
A Worthwhile Investment for Ultimate Data Protection.
What do you like best about the product?
User-Friendly and Intuitive Interface:
I consistently praise Own Backup for its ease of use and intuitive interface. Navigating the platform is straightforward, with tasks made simple and efficient, allowing me to quickly access the information I need. I would highlight a user-friendly design as a key factor that enhances productivity, and the interface is both intuitive and approachable.
Reliable and Efficient Backup Solution:
Own Backup is a dependable and effective backup solution. I appreciate the peace of mind that comes from knowing our data is securely backed up and can be quickly restored if needed. Although we have not yet experienced a disaster recovery scenario, I express high confidence in the platform's robust backup and restore processes. The speed and accuracy of data recovery are particularly valued, making Own Backup a trusted choice for safeguarding critical information.
Outstanding Customer Support:
The customer support provided by Own is an exceptional. I’m praising the team’s responsiveness and helpfulness. The support experience is a fantastic and a pleasure to work with. I receive timely assistance whenever needed. This level of reliable support further enhances the overall my experience and reinforces confidence in the platform.
I consistently praise Own Backup for its ease of use and intuitive interface. Navigating the platform is straightforward, with tasks made simple and efficient, allowing me to quickly access the information I need. I would highlight a user-friendly design as a key factor that enhances productivity, and the interface is both intuitive and approachable.
Reliable and Efficient Backup Solution:
Own Backup is a dependable and effective backup solution. I appreciate the peace of mind that comes from knowing our data is securely backed up and can be quickly restored if needed. Although we have not yet experienced a disaster recovery scenario, I express high confidence in the platform's robust backup and restore processes. The speed and accuracy of data recovery are particularly valued, making Own Backup a trusted choice for safeguarding critical information.
Outstanding Customer Support:
The customer support provided by Own is an exceptional. I’m praising the team’s responsiveness and helpfulness. The support experience is a fantastic and a pleasure to work with. I receive timely assistance whenever needed. This level of reliable support further enhances the overall my experience and reinforces confidence in the platform.
What do you dislike about the product?
Looking forward to having Certification training available for each of Own's application.
What problems is the product solving and how is that benefiting you?
1. We have been using Own Backup for data restoration over the past three years and are very satisfied with the product's performance and user-friendly interface.
2. At the same time, we activated the Seeding and Anonymizing tool ( Own Accelerate), which has been a fantastic addition. It enables us to create data sets for seeding our sandboxes, significantly simplifying our workflow.
3. We also leverage the Own Data Archiving app, which helps manage the large volume of emails we receive. By archiving emails and freeing up Salesforce storage space, we can efficiently manage our data while retaining the ability to quickly restore archived records back into Salesforce when needed.
4. Additionally, Own's extensive Knowledge Base has proven to be a valuable resource, providing helpful information whenever required.
2. At the same time, we activated the Seeding and Anonymizing tool ( Own Accelerate), which has been a fantastic addition. It enables us to create data sets for seeding our sandboxes, significantly simplifying our workflow.
3. We also leverage the Own Data Archiving app, which helps manage the large volume of emails we receive. By archiving emails and freeing up Salesforce storage space, we can efficiently manage our data while retaining the ability to quickly restore archived records back into Salesforce when needed.
4. Additionally, Own's extensive Knowledge Base has proven to be a valuable resource, providing helpful information whenever required.
Own backup is great tool I used ever for backup
What do you like best about the product?
ownbackup help me to backup my salesforce org (production and sandbox) and the setup the tool into our company and org is so simple. The seeding option is so awesome and we can move data between sandbox's without any excel lookup between id's and compatible action
What do you dislike about the product?
the new interface is not comfortable. It is very slowly, stuck a lot and I prefer the old one
What problems is the product solving and how is that benefiting you?
backup all our org in secure platform that passed our company cyber security.
All the data from all org (production and sandbox) is available globally for restore, seeding and more
All the data from all org (production and sandbox) is available globally for restore, seeding and more
OWN makes backing up and seeding data in Salesforce a breeze
What do you like best about the product?
Easy and Intuitive Interface. Number of features for seeding and backing up.
What do you dislike about the product?
Errors can be hard to debug and No specific error messages. Customer support sometime take a while to find a resolution.
What problems is the product solving and how is that benefiting you?
Sandbox seeding and Data Restore.
Excellent Tech Engineer Support
What do you like best about the product?
Sandbox Seeding Service is a great time saver. When I have run into questions with seeding template configuration or unexpected seeding results, I've received Very responsive and knowledgeable support from the Tech Engineers
The Backup Service is reliable and thorough. It's very useful to be able to run compare jobs to see changes in data and metadata for a very specific time period.
The Backup Service is reliable and thorough. It's very useful to be able to run compare jobs to see changes in data and metadata for a very specific time period.
What do you dislike about the product?
One feature I hopet to see in the future is for the ability to save seeding template filters for history analysis and seeding job comparisons.
What problems is the product solving and how is that benefiting you?
Own has been invaluable for us to run daily backups in three of our Salesforce Orgs, both in Production and in all Sandboxes. We can rely on the backup and recovery tool. We also save a lot of time to be able to run customized seeding in our sandbox environments.
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