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Good customer service and easy back up
What do you like best about the product?
I like that I can login and search for records that are apart of a backup that I maybe looking for but cannot locate.
What do you dislike about the product?
I dislike that we cannot use sandbox seeding right now due to the complexity of our org.
What problems is the product solving and how is that benefiting you?
Backing up our org daily and making sure that we are protected from the lose of metadata.
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Very useful for salesforce backup
What do you like best about the product?
Getting started is very easy. Simply activate the new backup start sending these requests to your customer.
What do you dislike about the product?
i don't have any problem or complain for this tool.
What problems is the product solving and how is that benefiting you?
backup functionality
Recommendations to others considering the product:
Don't know
Great product while replicatng test data in sandbox
What do you like best about the product?
Cloning test data from production to sandbox is great. Also you can manage multiple orgs at the same instance.
What do you dislike about the product?
Nothing so far. Expect if we can granular the role function in the same category for multiple instances. That would be wonderful
What problems is the product solving and how is that benefiting you?
Cloning and backing up data is great. We are replicating issues from production and testing production data in sandbox.
Recommendations to others considering the product:
Great tool for backing up data and cloning sandbox data.
OwnBackup Review
What do you like best about the product?
I don't have to think about the backup. It just happens and I know we are protected!
What do you dislike about the product?
The initial setup a bit confusing, but we got help from OwnBackup and they took a lot of time helping us get it setup correctly!
What problems is the product solving and how is that benefiting you?
I no longer have to schedule a backup in SF. Also, I can load data from production into the sandbox for testing much easier.
Provided great insurance on our data
What do you like best about the product?
Knowing our data is protected and accessible at any time.
What do you dislike about the product?
It can sometimes take time to pin-point the specific data you are trying to recover and/or restore.
What problems is the product solving and how is that benefiting you?
Ownbackup helps when mass data imports & updates go sideways. We also have the security blanket of knowing all our data is safe and accessible when we end up needing it.
Recommendations to others considering the product:
If you need data backup, there's no better tool.
Reliable for the Price; Used for Salesforce Backups
What do you like best about the product?
Dependable/reliable, straight-to-the-point. We rarely had issues with our scheduled backup of Salesforce. Received weekly emailed reports on successes/failures, very rarely were their failures.
What do you dislike about the product?
Not very feature-rich. Backup space is a bit expensive for cloud-storage.
What problems is the product solving and how is that benefiting you?
Backing up Salesforce (Dev, Test, and Production Environments). Backed up Data and MetaData.
Recommendations to others considering the product:
Reliable and easy to setup, would recommend.
A must have for any moderate or larger size Salesforce implementation
What do you like best about the product?
- Ease of use to backup, restore, or compare data
- Lots of functionality included, even in the lower license tiers
- Support has always been very helpful when needed
- Ability to hook into multiple sandboxes along with a production org
- Alerting us on unusual changes to our data (very useful!)
- Lots of functionality included, even in the lower license tiers
- Support has always been very helpful when needed
- Ability to hook into multiple sandboxes along with a production org
- Alerting us on unusual changes to our data (very useful!)
What do you dislike about the product?
It would be nice if there was a native Salesforce app we could expose to allow delegated users the ability to selectively compare records against backups and/or restore records themselves without needing to involve IT (such as a sales operations team). Some competitors have this, but did not stack up nearly as strong in all other areas as OwnBackup did for us.
What problems is the product solving and how is that benefiting you?
The need to backup our data is the primary problem we needed to solve. This makes our data accessible in the event of Salesforce disasters or outages (like the whole permageddan incident a couple years ago), and also allows us to quickly step back in time if someone deletes or corrupts data on a record by mistake, or simply when someone challenges that something "used to be a different value" - we can now step far back in time and show that value on any given day.
Ownbackup is best solutions out there for backup, restore and trace changes in Salesforce.com
What do you like best about the product?
Friendly user interface
Amazing support
Ability to restore data (hierarchy related data to the records)
Amazing support
Ability to restore data (hierarchy related data to the records)
What do you dislike about the product?
Does not provide Support portal to view and create support tickets
What problems is the product solving and how is that benefiting you?
Data and configuration loss. The ability to store data and go back in time for any backup to check data (Historical Data)
Great User Friendly Product!
What do you like best about the product?
User interface is really easy to understand. Easy to work on and very helpful tool. Customer service is the best I've experienced! They were the first program that fully integrated on their own with our Salesforce org, not much was need on our side.
What do you dislike about the product?
They were quite pushy in finishing the deal and having us sign up.
What problems is the product solving and how is that benefiting you?
Backup of the entire Saleforce org, data as well as metadata, and seeding of any sandboxes.
Recommendations to others considering the product:
Jump right in! This is the tool for you!
Very well-suited for our needs
What do you like best about the product?
The ability to populate Sandboxes with Test data
What do you dislike about the product?
You can't follow lookup fields when replicating objects, You can only look down, not up
What problems is the product solving and how is that benefiting you?
Ensuring our Salesforce Data is safe from catastrophe. The change alerts are great.
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