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External reviews

275 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Esther P.

Amazing Experience

  • May 12, 2020
  • Review verified by G2

What do you like best about the product?
There have been many instances when records were deleted in error and we needed to revert them, and also when we needed to mass export our data. OwnBackup has allowed us to seamlessly do both - we don't ever have to be afraid of data loss.
What do you dislike about the product?
Ability to search for records could improve!
What problems is the product solving and how is that benefiting you?
Answered above.


    Sage B.

Ubiquitous for a reason

  • May 12, 2020
  • Review provided by G2

What do you like best about the product?
Easy to use product. Staff is very helpful.
What do you dislike about the product?
Been using for three years and no issues so far!
What problems is the product solving and how is that benefiting you?
We are using for backing up Production and for populating sandboxes.


    Robert T.

Awesome Software and more than awesome service.

  • May 12, 2020
  • Review provided by G2

What do you like best about the product?
The customer service is stellar. OwnBackup reps have been amazing to work with through the integration and even answering questions.
What do you dislike about the product?
I can't think of anything that I do not like.
What problems is the product solving and how is that benefiting you?
We were backing up our data in salesforce and this was the perfect solution. We did have a problem and had to use OwnBackup to restore our data. Thank goodness we had the backup. We successfully restored our salesforce data.
Recommendations to others considering the product:
Try them. The price is right and the integration team and support team are amazing.


    Information Technology and Services

Ownbackup is a great solution

  • May 12, 2020
  • Review provided by G2

What do you like best about the product?
OwnBackup is a great solution for data recovery. It has a very admin-friendly UI, but is also feature-rich. I'm on my second company that uses it, and having the backups in place has saved me quite a few times. An underrated part of having these backups running daily is that it gives us freedom to more aggressively archive and keep our production org clean, knowing if we were wrong we can go back and pull it out of OwnBackup.
What do you dislike about the product?
I honestly can't think of anything I dislike. Any time I've needed help with something I've gotten it from them in a reasonable amount of time.
What problems is the product solving and how is that benefiting you?
Pulling deleted data, viewing changes made on specific dates, searching for data and metadata from sandboxes from before they were refreshed, quick exports of records as they were on a certain date, sandbox seeding
Recommendations to others considering the product:
When comparing it to other solutions consider the skillset for your in-house team. Although Ownbackup has tools for Admins and Developers, some tools might be more comfortable for developer-heavy organizations.


    Jon C.

Ownbackup with Salesforce

  • May 12, 2020
  • Review provided by G2

What do you like best about the product?
Ease of use, clear setup, great support. Take your pick. Love the support, did I already mention that?
What do you dislike about the product?
If you have a lot of data, Ownbackup takes a while.
What problems is the product solving and how is that benefiting you?
Backup, recovery and comparison. We sleep better at night with Qwnbackup running.


    Jared W.

Super Easy, Extremely Powerful!!!

  • May 12, 2020
  • Review provided by G2

What do you like best about the product?
The ease of use to restore files, objects, metadata, etc. Permissions on the user level, full restore/export available. Notifications when % of records change. This threshold is set at your discretion.
What do you dislike about the product?
If I could think of a dislike, I would share it with you. This program does exactly what we needed it to do. Okay, if I could think of ONE, it would be that when you create a new object, you get the threshold change notifications until you populate that object. A nuisance, but a comforting one!!!
What problems is the product solving and how is that benefiting you?
The ability to retain data during critical system failure and ensure integrity remained in place.
Recommendations to others considering the product:
Prepare to integrate your production org and ALL your sandboxes. While it sounds crazy, the meta data backup in case of SF failure will be worth the time.


    Non-Profit Organization Management

Ownbackup will save you TIME and restore ACCURATELY and COMPLETELY!

  • May 12, 2020
  • Review provided by G2

What do you like best about the product?
Restoring data is super easy and crazy fast
What do you dislike about the product?
Metadata backup should be part of the standard package
What problems is the product solving and how is that benefiting you?
Ever tried to restore data from Salesforce weekly backups? If so, enough said. Get OwnBackup. Please.


    Transportation/Trucking/Railroad

We don't take chances with our data

  • May 12, 2020
  • Review provided by G2

What do you like best about the product?
OwnBackup is so easy to set up and use. Even for a complex organization like ours. We are on top of our data at all times. OwnBackup tells us what has changed, what has backed-up and what couldn't be backed-up. It eliminates the guesswork. I know it sounds silly but "Set it and Forget It"
What do you dislike about the product?
There is nothing I don't like. It's a great tool.
What problems is the product solving and how is that benefiting you?
We have a LOTod data and we know it is safe


    Financial Services

Easy to use backup tool for salesforce

  • May 12, 2020
  • Review provided by G2

What do you like best about the product?
its really easy to use, it has all what we need to backup and restore salesforce data and metadata
What do you dislike about the product?
the seeding feature is quite slow even if only few records/objects are selected
What problems is the product solving and how is that benefiting you?
we need to backup salesforce and we need it to be simple and easy for anyone to perform.


    Allison H.

OwnBackup has been a lifesaver!

  • May 12, 2020
  • Review provided by G2

What do you like best about the product?
I really like the compare feature. We've had some records that get deleted and we're able to compare 2 backups and it works great!
It's also great to add data into sandboxes for testing.
What do you dislike about the product?
I think the only thing I dislike is that there are so many features that you can use, you just have to figure out where/how to use them. I wish that was a little easier.
What problems is the product solving and how is that benefiting you?
We've been able to recover several records that have gotten deleted by mistake and been able to restore those records along with any related records and re-link them together.
It's been a great peace of mind that we have OwnBackup!