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External reviews

275 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    BEndjema M.

A very simple solution to set and easy to operate

  • May 12, 2020
  • Review provided by G2

What do you like best about the product?
support, monitoring dashboard, and email alert
What do you dislike about the product?
missing role to separtate users to see only the backup orgs they need.
starting as new backup when we authenticate awith user after password expired
What problems is the product solving and how is that benefiting you?
data corrupted or deleted


    Higher Education

Peace of mind

  • May 12, 2020
  • Review provided by G2

What do you like best about the product?
We are confident that our data is routinely backed up and most importantly, that we can EASILY restore data if needed. As an admin, this is a huge relief.
What do you dislike about the product?
Nothing! We're able to backup data and metadata for both production and sandbox environments. It's wonderful
What problems is the product solving and how is that benefiting you?
We're able to restore any data that may have been lost due to inadvertent deletion by a Salesforce user or find changes that were made comparing one day to another. With the number of updates our system receives from a managed package to the multiple requests we get from program areas, this is huge.


    Computer Software

Very Good Product for salesforce Backup

  • May 12, 2020
  • Review provided by G2

What do you like best about the product?
compare between data between the different date interval
What do you dislike about the product?
sometimes the environment is too slow to export or restore the data
What problems is the product solving and how is that benefiting you?
data issues


    Electrical/Electronic Manufacturing

All good so far

  • May 12, 2020
  • Review provided by G2

What do you like best about the product?
We do like the ability to search through all
What do you dislike about the product?
Disappointed last year with the Salesforce down event it was basically useless.
What problems is the product solving and how is that benefiting you?
Easier to find who changed what.


    Bruce F.

Backup for Salesforce

  • May 12, 2020
  • Review provided by G2

What do you like best about the product?
Very simple to use, has a lot of features nothing that prevents its use. Backups are fast. Like the compare tool. There are updates often that make it better. Able to seed sandboxes.
What do you dislike about the product?
When doing a comparison you need to run a new back up which seems to be slower than needed. A lot of moving from menu to menu to find things.
What problems is the product solving and how is that benefiting you?
A full back up of our Salesforce org and and can do a restore without specialized staff. We also can seed anonymous data into sandboxes for testing.


    Derek M.

Derek Moore's OwnBackup Review

  • May 12, 2020
  • Review provided by G2

What do you like best about the product?
Ease of use. The UI is easy to pick up on as a new user and easy to train on.
What do you dislike about the product?
So far there is nothing I have a problem with. I have been using it for about 3 months now.
What problems is the product solving and how is that benefiting you?
We use it to back up our entire SalesForce CRM and sandboxes.
Recommendations to others considering the product:
Take your time to learn the many capabilities of OwnBackup. You will be able to pick up on the UI fairly quickly, but after 3 months, I am still learning new things weekly.


    William H.

Intuitive Backup Software

  • May 12, 2020
  • Review provided by G2

What do you like best about the product?
Very easy to navigate and generate snapshot comparison of changes.
What do you dislike about the product?
No clear way to exclude certain changes such as the changes made by marketing software that updates many records. It notes all of the records as a change.
What problems is the product solving and how is that benefiting you?
We use OwnBackup as an insurance policy to ensure we always have something to fall back on.


    Tristan N.

Saved out butts

  • May 12, 2020
  • Review provided by G2

What do you like best about the product?
The most helpful thing about own backup is their customer support.
What do you dislike about the product?
The thing I disliked was that the backup process can seem daunting at first. It took a while to realize I had to select then as a user when creating new objects/fields in salesforce
What problems is the product solving and how is that benefiting you?
My org uses OwnBack to automatically back up our org and metadata
Recommendations to others considering the product:
OwnBackup saved our butts when a user inadvertently deleted all dashboards and reports from the org. We were able to use the backup and metadata backup with the help of support to restore everything instead of rebuilding it from scratch.


    Melissa L.

Very Happy with Backup Decision

  • May 12, 2020
  • Review provided by G2

What do you like best about the product?
Ability to backup multiple orgs easily with inital setup.
What do you dislike about the product?
There hasn't been anything that we've seen that we do not like. We are a new customer.
What problems is the product solving and how is that benefiting you?
We are able to backup several orgs, including sandboxes. While we haven't needed it yet, it looks fairly simple to restore pieces or the entire org, as needed.


    Travis L.

OwnBackup is a solid Disaster Recovery Solution for Salesforce Data

  • May 12, 2020
  • Review provided by G2

What do you like best about the product?
I like the simplicity of OwnBackup's setup. Working with their team was easy, quick, and resulted in peace of mind for myself and my stakeholders.
What do you dislike about the product?
I don't have much to contribute on this front. OwnBackup is a great tool and I don't have much negative to say about it.
What problems is the product solving and how is that benefiting you?
Prior to OwnBackup, we didn't have a disaster recovery solution ready. We were using our full copy Salesforce sandbox, but that has a limit on the refresh cadence. It's a huge relief to be able to access nightly backups of our data and metadata.