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Simply does what's expected
What do you like best about the product?
Easy of use and access to changes. Ability to compare data from date-to-date.
What do you dislike about the product?
Queues for comparisons can be slow at times.
What problems is the product solving and how is that benefiting you?
Critical backup and recovery. Resolved permission issues with the SF event in May 2019.
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Simple to use. Powerful solution for when you need it
What do you like best about the product?
I love the ability to compare backups from day to day. Although this is not a standard use case, I use it all the time as an audit activity and use. Although i could run a report in Salesforce, I love that I can quickly and easily compare backups from one day to another (or week, month or any 2 dates really) and see a quick list of the number of changes, additions and removals of each object.
What do you dislike about the product?
We have been using OwnBackup for about six months so far and I haven't come across anything that I dislike exactly. There is one feature I thought should be available and maybe it is but I haven't figured it out. I would think that if I look at a backup and see a record that was deleted or changed, I could restore that individual record. We used to use a different service and as an admin, I was able to view the changes from within the Salesforce UI and decide to restore there. It was extremely powerful but the rest of their service was lacking in other areas which prompted the switch.
What problems is the product solving and how is that benefiting you?
We are confident that we have off-site backups of all of our Salesforce data and metadata. If a disaster were to happen (a bad import that bypassed sandboxes or an employee deleting data), in a matter of hours, we could be back up and running while only losing minimal data (activity from time of the backup being restored to now) .
Recommendations to others considering the product:
If you are looking for a backup solution, look at everything out there and make your decision based on service and cost. No matter what you choose, make sure you are comfortable with what you are using. I personally am extremely comfortable with OwnBackup and would not want to be with anyone else. Every morning at 7am, I get an email telling me my backups were successful or not. If they are not, it tells me exactly why. Usually this is because new objects/fields created recently have not been added to the backup and this is just a warning. The rest of the data still backed up successfully.
Amazing Tool as a technical Guy
What do you like best about the product?
OwnBackup helps me a lot when the sandboxes get refreshed or existing functionality get override because of some migration. I can able to retrieve the missed or override file easily through OWN BACKUP. OWN BACKUP helped me a lot in receive times.
Also, Support is fabulous and I can get the answer within a day.
Also, Support is fabulous and I can get the answer within a day.
What do you dislike about the product?
Data archiving pricing seems to be a bit higher and for the Product development companies like startups and the employes, less than 100 thinks to suggest the own back archiving for customers because of Data archiving pricing.
Also, it would great if we understand the process of Restore and Replicate in some documents in order to understand the whole process and outputs. As a developer which will guide to showcase to customers the real use of Own backup.
Also, the find tabs are not eased to understand the real use of it in Own backup. Really I don't understand the use of FIND tabs.
Sometimes it takes more time for comparison. Also, it would be great if Ownbackup includes other components as well in comparison. As I cant see Apex Classes, VF Pages, etc..
Also, it would great if we understand the process of Restore and Replicate in some documents in order to understand the whole process and outputs. As a developer which will guide to showcase to customers the real use of Own backup.
Also, the find tabs are not eased to understand the real use of it in Own backup. Really I don't understand the use of FIND tabs.
Sometimes it takes more time for comparison. Also, it would be great if Ownbackup includes other components as well in comparison. As I cant see Apex Classes, VF Pages, etc..
What problems is the product solving and how is that benefiting you?
Mainly when we migration the new functionality from Sandboxes to Sandboxes or to Production the existing functionality would override. In that case, we may face the critical issue from the Business side and pressure from our customers by that time Ownbackup would help us by retrieving the metadata components based on previous Dates and migrate it ASAP.
It's the most benefits tool and helps us in most of our releases.
It's the most benefits tool and helps us in most of our releases.
Recommendations to others considering the product:
Sure will do
Power and Simple Tool to Support your SalesForce Environment
What do you like best about the product?
The simple, yet powerful ability to regularly back up your entire SalesForce Environment (objects and metadata) for an extremely affordable price. This tool also eliminates concerns that SalesForce will only backup (and provide to you) standard objects. OwnBackup easily covers the backup of all our objects (both standard and custom), as well as all of the meta data. This allows us to easily restore our production or sandbox environments quickly and with minimal downtime or expensive consulting hours.
What do you dislike about the product?
There are some objects, especially as they pertain to 3rd party products, that have some difficulty uploading to OwnBack. We have had a few issues with restoring our UAT environment from our production environment as well. The sales team could have also done a better job initially explaining all of the available features, and completely understanding their product.
What problems is the product solving and how is that benefiting you?
SalesForces has poor backup capabilities, that really only backup standard objects and data within your environment. Several months back, when SalesForce accidentally gave all users admin settings, they shut everything down. We had to pay some expensive consulting hours for consultants to come in and rebuild our environment and metadata so user roles, custom objects, and everything in between was restored properly. This also took almost a week to restore. OwnBackup customers were able to be back up in a matter of hours.
We currently also back up our data to GCP, but tend to have issues every time an object is modified, or new objects are created. OwnBackup provides a clean, simple, and inexpensive solution to solving many of our data protection problems.
We currently also back up our data to GCP, but tend to have issues every time an object is modified, or new objects are created. OwnBackup provides a clean, simple, and inexpensive solution to solving many of our data protection problems.
Recommendations to others considering the product:
Make sure you ask a lot of questions around their pricing model and what each feature entails. Especially make sure you understand your organizational needs for frequency and quantity of backing up your objects (e.g. once per day of only 2-3 objects, or 4 times per day for 1 object, etc). The pricing does change based on your back-up needs.
It's very handy to do comparison in Salesforce org
What do you like best about the product?
The best way to take backup from Salesforce
What do you dislike about the product?
Sometimes it's consuming all our org api usage limit
What problems is the product solving and how is that benefiting you?
Backup
Comparison for data loss
Comparison for data loss
Recommendations to others considering the product:
Try to reduce API call or do it in different way to avoid reaching API limit
It's been a life saver
What do you like best about the product?
Daily backups are awesome and backs up everything
What do you dislike about the product?
The error messages sometimes don't tell you why it erred
What problems is the product solving and how is that benefiting you?
We back up our entire Salesforce Org with OwnBackup. Last year we had an issue that merged over 200000 records we were instantly able to restore the org to it's the previous state because of the backups we had with OwnBackup with minimal downtime with users.
Recommendations to others considering the product:
Do it now
What to make Legal and Security your best friends? Buy OwnBackUp!
What do you like best about the product?
When we purchased OwnBackUp it was to do just what the name says... back up our data. However, when we got into it we realized it did so much more. We currently utilize them for backing up our data, sandbox seeding (with anonymous data) and GDPR compliance.
When we were implementing GDPR our Legal and Marketing team was struggling with how to 'forget' people when requested. With OwnBackUp it's as simple as deleting them from PROD and then walking through the step by step process to remove them from all back ups!
When we were implementing GDPR our Legal and Marketing team was struggling with how to 'forget' people when requested. With OwnBackUp it's as simple as deleting them from PROD and then walking through the step by step process to remove them from all back ups!
What do you dislike about the product?
I'm at a loss for words on what I dislike...
The interface can be a tad clunky at times and isn't as user friendly as I would expect. However, once you start using it it's not a problem. Customer Success is always willing to assist if needed, but their online knowledge center is quite robust and offers step by step guides on how to do everything.
The interface can be a tad clunky at times and isn't as user friendly as I would expect. However, once you start using it it's not a problem. Customer Success is always willing to assist if needed, but their online knowledge center is quite robust and offers step by step guides on how to do everything.
What problems is the product solving and how is that benefiting you?
GDPR Compliance - With OwnBackUp we are able to 'forget people when they request to have their information removed from our systems. It's as easy as 1-2-3 with their point and click process.
Sandbox Seeding with Anonymous Data - With Sandbox Seeding we are able to seed our sandboxes with data from PROD, but also we are able to select what data comes over and if it's anonymized or not. This has made Security/Legal very happy with us!
Data Back Up for 99 Years. WHAT? - Our data is backed up ever 15 minutes with OwnBackUp and we don't have to worry about losing our data if anything happened. When NA59 when down for 4 days last year it was a life saver that we had OwnBackUp because we could run queries and continue to do our jobs without Salesforce. Granted it was difficult to continue work out a spreadsheet, but at least we had our data.
Sandbox Seeding with Anonymous Data - With Sandbox Seeding we are able to seed our sandboxes with data from PROD, but also we are able to select what data comes over and if it's anonymized or not. This has made Security/Legal very happy with us!
Data Back Up for 99 Years. WHAT? - Our data is backed up ever 15 minutes with OwnBackUp and we don't have to worry about losing our data if anything happened. When NA59 when down for 4 days last year it was a life saver that we had OwnBackUp because we could run queries and continue to do our jobs without Salesforce. Granted it was difficult to continue work out a spreadsheet, but at least we had our data.
Recommendations to others considering the product:
I know the cost can feel expensive, but trust me this tool is worth it. We use it weekly when refreshing our sandboxes and completing GDPR request. I personally feel like the data backup is a process that just happens in the background and I don't even have to think about it!
Seamless and feature rich backup solution for Salesforce
What do you like best about the product?
OwnBackup does a great job at backup up the salesforce Instance and it does that very seamlessly. It has got a lot of configurable features and comes handy with encryption services
What do you dislike about the product?
Would like more role based security as a standard feature set for OwnBackup to allow more granular control of which users can do what things .
What problems is the product solving and how is that benefiting you?
Main problem we try to solve is DR and ensuring Business continuity in times of when people accidentally delete data/records. This has been a lifesaver for us specially when rouge jobs have deleted records and users have mass deleted records accidentally in the sytem
This is the application I never want to live without
What do you like best about the product?
I think the thing that I really like best are the alert capabilities. You can set thresholds and email alerts to tell you when there is an anomaly in your data (ie, more than 20% of the profiles have been changed or opportunities have been deleted, etc) to allow us to proactively deal with errors in data integration jobs, etc.
What do you dislike about the product?
There isn't really anything that we dislike about it.
What problems is the product solving and how is that benefiting you?
We are using OwnBackup to backup the data and metadata for our Salesforce orgs and sandboxes and it has been an amazing time saver for us. We had been doing the weekly data extracts from Salesforce which was time consuming and still didn't really give us a good failure plan in the event there was a catastrophic data loss of some sort. We have also used it as a change control mechanism to roll back errant changes made to the assignment rules, etc. We have used it to seed sandboxes with data and to get real insights into the changes being made to our data.
Works Great to Reduce Risk
What do you like best about the product?
This product significantly reduces our risk of data loss.
What do you dislike about the product?
Works when it needs to, but don't use it beyond its backup capacity.
What problems is the product solving and how is that benefiting you?
Our organization wanted to be sure we had our Salesforce data backed up in a secure manner which allowed us to more easily comply with GDPR and upcoming state based data privacy legislation.
Recommendations to others considering the product:
If you have upcoming changes to be made to you Salesforce environment this is a great tool to document what changes where made.
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