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External reviews

297 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Hospital & Health Care

This is the application I never want to live without

  • March 18, 2020
  • Review verified by G2

What do you like best about the product?
I think the thing that I really like best are the alert capabilities. You can set thresholds and email alerts to tell you when there is an anomaly in your data (ie, more than 20% of the profiles have been changed or opportunities have been deleted, etc) to allow us to proactively deal with errors in data integration jobs, etc.
What do you dislike about the product?
There isn't really anything that we dislike about it.
What problems is the product solving and how is that benefiting you?
We are using OwnBackup to backup the data and metadata for our Salesforce orgs and sandboxes and it has been an amazing time saver for us. We had been doing the weekly data extracts from Salesforce which was time consuming and still didn't really give us a good failure plan in the event there was a catastrophic data loss of some sort. We have also used it as a change control mechanism to roll back errant changes made to the assignment rules, etc. We have used it to seed sandboxes with data and to get real insights into the changes being made to our data.


    Jeremy D.

Works Great to Reduce Risk

  • March 18, 2020
  • Review provided by G2

What do you like best about the product?
This product significantly reduces our risk of data loss.
What do you dislike about the product?
Works when it needs to, but don't use it beyond its backup capacity.
What problems is the product solving and how is that benefiting you?
Our organization wanted to be sure we had our Salesforce data backed up in a secure manner which allowed us to more easily comply with GDPR and upcoming state based data privacy legislation.
Recommendations to others considering the product:
If you have upcoming changes to be made to you Salesforce environment this is a great tool to document what changes where made.


    Piotr S.

Great backup solution

  • March 18, 2020
  • Review verified by G2

What do you like best about the product?
I like reliability and how easy it is to work with
What do you dislike about the product?
Speed of work. Browsing through the backups is little pain
What problems is the product solving and how is that benefiting you?
Ability to restore records from far past


    Insurance

Best Salesforce Backup tool in the industry

  • March 18, 2020
  • Review verified by G2

What do you like best about the product?
Integrity checks and real-time backup and restore.Anonymization features
What do you dislike about the product?
limited notification features and ability to review classified data
What problems is the product solving and how is that benefiting you?
Backup and restore and Anonymization features
Recommendations to others considering the product:
With Salesforce deprecating their Backup services, Own Backup is ultimately the only tool that will get you out of jail.


    Financial Services

really good tool but would like more features for sales force

  • March 18, 2020
  • Review verified by G2

What do you like best about the product?
how easy it is to replicate data in salesforce and scheduled backups, UX, in general, is really easy going and self-explanatory. emails are really explanatory.
What do you dislike about the product?
how hard it is to replicate metadata from salesforce, the replication process is not that clear to me like when to use a full organization or full with deleted. after replication, at first, it was not clear to me that I can see errors without downloading the zipץ
What problems is the product solving and how is that benefiting you?
replicating data from one sandbox to another sandbox , holding backups of important salesforce sandboxes data
Recommendations to others considering the product:
great product at the list in salesforce point of view, easy to use very self-explanatory. fast on time to market.


    Jordan R.

Cloud-Based Peace of Mind for Salesforce Backups

  • March 17, 2020
  • Review provided by G2

What do you like best about the product?
I set up the initial connections to both our Production Data and Metadata, and the daily backups have been seamless since. I love the weekly backup report that I receive, as I can easily scan it to see if anything is out of order. I also adore the smart alerts that I have configured to notify me if a certain percentage of Salesforce data gets altered or deleted unexpectedly.
What do you dislike about the product?
Compared to my previous backup system for our Salesforce data, there is nothing to dislike about OwnBackup.
What problems is the product solving and how is that benefiting you?
All essential Salesforce data is safe and secure off-site, and it will be a breeze to restore if we ever encounter that unfortunate situation. Furthermore, our backups are now more frequent than before due to unlimited storage, and the backups no longer eat up storage space on our local drives. Finally, I now save considerable time in my week by not needing to execute a manual backup process.
Recommendations to others considering the product:
I would recommend a trial/evaluation period before you make any purchase decisions, as the annual subscription cost can be substantial for smaller organisations.


    Philip K.

Easy to use backup solution for Salesforce

  • March 17, 2020
  • Review verified by G2

What do you like best about the product?
I like that we can easily back up multiple Salesforce orgs with the same license. The initial setup was almost too easy, and I had an implementation manager with me for the entire process. I also like that I get regular emails letting me know the backup is working and successful.
What do you dislike about the product?
Overall, there was nothing that created an issue.
What problems is the product solving and how is that benefiting you?
We now have daily backups of 2 major orgs, and since the process is automated, there is little to no effort/ Before we had OwnBackup, we had to manually backup the org weekly, and the data backup was separate. Restoring this was very time consuming and not simple or economical.
Now we have a complete solution, with multiple days of data to roll back on, as well as a simple process to restore our Salesforce instance.
Recommendations to others considering the product:
While it would be nice to have a working demo, the OwnBackup sign-up process is simple and worth the money


    Alper O.

It is nice experience to use Ownbackup

  • March 17, 2020
  • Review verified by G2

What do you like best about the product?
I don't lose my data.
I can organize my data based on staging that I wanna use. Like development,QA,etc.

So for me the best thing is to protect my data.
What do you dislike about the product?
Actually, specifically there is nothing that I disliked. Data load times can be better.
What problems is the product solving and how is that benefiting you?
For Back up my Salesforce data. Replicating data for my development environment.


    Management Consulting

Awesome app

  • March 17, 2020
  • Review provided by G2

What do you like best about the product?
The way it backs up the the data with just a few configuration
What do you dislike about the product?
Nothing specific as such for now.. happy to use it
What problems is the product solving and how is that benefiting you?
A simple click to use tool with amazing features and one of the best tools to use for data backup and recovery directly onto cloud
Recommendations to others considering the product:
Best tool for cloud backup and recovery


    Information Technology and Services

Great and easy setup!

  • March 17, 2020
  • Review provided by G2

What do you like best about the product?
OwnBackup was easy to setup and start using. The information and scheduling is great. Something that is typically hard to get but now very easy to get from OwnBackup.
What do you dislike about the product?
Too many emails initially but learned how to update those.
What problems is the product solving and how is that benefiting you?
Change of historical data. Indexing imports and changes to that data.