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Can't wait to use them more
What do you like best about the product?
Their service is amazing! Our man who trained us was so wonderful
What do you dislike about the product?
Nothing yet that we know of. Just ready to do so much not sure where to start
What problems is the product solving and how is that benefiting you?
Archiving data. Backing up data for us and archiving the massive amount of data we have
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Thorough and complete
What do you like best about the product?
Implementation is quick. Integration with Salesforce is very straigth forward; even when sandboxes are refreshed. Easy to work with. Great features like seeding, template creation, permissions report and also reports from completed backups. Customer Support is fast and very efficient. We use it all the time.
What do you dislike about the product?
I do not like that when I need to reauthenticate a sandbox, after it was refreshed, it creates it as a new service.
I do not like that there's only one master admin; it is very inconvenient an restrictive.
I do not like that there's only one master admin; it is very inconvenient an restrictive.
What problems is the product solving and how is that benefiting you?
Own is the company's our main backup tool for Salesforce.
Easy to use Product with Great Service
What do you like best about the product?
Own has been lifesaver when it came to archiving and backing up our org data. It saved my company so much money to use their services. It was super easy to implement and the support team have been great.
What do you dislike about the product?
There aren't many downsides that come to mind when it comes to using Own.
What problems is the product solving and how is that benefiting you?
We needed an easy and cost effective way to backup our Salesforce org and Own was the way to go. We were also running out of storage space in our Salesforce org and using Own's Archive application was significantly cheaper than just buying more storage outright.
Highly recommend Own
What do you like best about the product?
Everyone from Own has been super helpful when onboarding to a new product such as Archive and support the enhancement of our Backup implementation.
What do you dislike about the product?
There is nothing I dislike about Own or it's products. If a feature you want does not exist, they will bring the request back to the Product team.
What problems is the product solving and how is that benefiting you?
Reduce the amount of data storage in our Salesforce orgs which will result in an more efficient Salesforce org once all old data is removed.
One of the best experiences in IT implementation
What do you like best about the product?
Implementing Own was one of the best experiences I've had in 20+ years.
Sales reps were open and transparent. No promises that weren't kept.
Negotiating and closing the contract was straight forward.
Setup was as easy as you could imagine. Literally just a few clicks.
Training covered everything in one 60 min session.
And for the most important part: it is easy to use and just delivers. Restoring records that were (accidentally) deleted months ago takes minutes and is straight forward.
This would all be possible using Salesforce's export and import functions but Own makes it a lot easier and safer.
Highly recommended!
Sales reps were open and transparent. No promises that weren't kept.
Negotiating and closing the contract was straight forward.
Setup was as easy as you could imagine. Literally just a few clicks.
Training covered everything in one 60 min session.
And for the most important part: it is easy to use and just delivers. Restoring records that were (accidentally) deleted months ago takes minutes and is straight forward.
This would all be possible using Salesforce's export and import functions but Own makes it a lot easier and safer.
Highly recommended!
What do you dislike about the product?
I have nothing negative to say about Own.
What problems is the product solving and how is that benefiting you?
Helps restore lost data and meta data.
Own has been a god send in times of crisis
What do you like best about the product?
OwnBackup offers robust and comprehensive data backup solutions designed to protect critical business data. We use it for Salesforce and nCino and it is easily backed up or recovered. The implementation is a few clicks and logins away; it does not take a rocket-scientist to do this. Our data is backed up every night and I log into Own at least once a week to review datasets. Own worked closely with me to understand my unique needs and tailored the solution that provided me the most value. This customer-centric approach is why I have maintained a long-term partnership from the previous company to the other. Own is committed to innovation and continuously improving its offerings. They invest heavily in research and development to stay ahead of emerging threats and technological advancements, ensuring their customers benefit from the latest in data protection technology. Easily integrated within the business and your data is safe forevermore!
What do you dislike about the product?
It may be slight more expensive for smaller business, however, it is worth it for bigger businesses. The coverage of application suite isn't as vast as I would like as I love the product and wished other applications could be integrated in it too.
What problems is the product solving and how is that benefiting you?
Own solves critical problems related to data protection for businesses using cloud-based platforms like Salesforce and nCino. As a Salesforce/nCino user, it prevents data loss from human error, malicious activity, and system failures by providing automated, reliable backups and rapid recovery.
Own ensures data integrity, aids in compliance with regulatory requirements, and supports business continuity by minimising downtime. It facilitates safe data migration within Salesforce, and offers proactive monitoring and alerting to address potential issues before they escalate.
Own ensures data integrity, aids in compliance with regulatory requirements, and supports business continuity by minimising downtime. It facilitates safe data migration within Salesforce, and offers proactive monitoring and alerting to address potential issues before they escalate.
Great tool which helps with data backup restore and sandbox seeding
What do you like best about the product?
Automatically data backup on a scheduled basis
Sandbox data seeding
Sandbox data seeding
What do you dislike about the product?
Nothing really. Would like more features in sandbox seeding space.
What problems is the product solving and how is that benefiting you?
It solves data loss
Very reliable and easy to setup
What do you like best about the product?
Easy to implement. It integrated with Salesforce
What do you dislike about the product?
Support could be little quicker to respond
What problems is the product solving and how is that benefiting you?
Backs up CRM data and gives them peace of mind
Solid Product, Amazing Onboarding!
What do you like best about the product?
I have a lot of experience vetting and purchasing new products, and this was one of the best implementation experiences I've had. Hamza & Tash were never pushy and went above and beyond to answer my questions and show me how things worked so that I could recommend the product to our management with confidence. The product itself is a great fit for our orgainization. We are growing the number of teams using Salesforce on a daily basis, so we need a backup solution that can not only help us in case of disaster, but also to help us sort out the issues caused by a lot of people working with mission critical data.
What do you dislike about the product?
One confusing aspect that I had to describe in detail to our approvers was the minimum order pricing model. It's not "bad" and Own is very upfront and transparent about it. It just seems complicated.
What problems is the product solving and how is that benefiting you?
As we increase the number of folks using our Salesforce instatnce, and the complexity of the processes we're using it for we needed a robust, daily backup system. This will help in case of disaster, and, given the granular restore capabilities, it will help with troublshooting the human error and data governance issues that alway come up.
Reliable Professional Backup Product
What do you like best about the product?
Ease of use, ease of integration, while still being a complete a robust product. I am able to compare changes down to the individual field level and restore exactly what I need when necessary.
What do you dislike about the product?
I've found Own to be super responsive, no downsides
What problems is the product solving and how is that benefiting you?
Our business data is critical to us. Own gives us the peace of mind that it's safe.
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