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Excellent product
What do you like best about the product?
Storing stats in ownbackups aws and having it accessible for all our Salesforce end-users to access is a huge benefit of onboarding them into our instance. They provide so much help and solutions to implement and guide you until you feel comfortable.
What do you dislike about the product?
Since we have onboarded own backup, we have learnt so much. There is so much going on that it can get a bit confusing. Having our onboarding rep, will, has been really helpful.
What problems is the product solving and how is that benefiting you?
We are storing data in ownbackup so we do not hit our file and data storage limits in Salesforce. We want to be able to store attachments and tasks while still being able to access them internally
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Great product
What do you like best about the product?
Own backup allowed us to archive old records in our org so that we didn't have to buy more storage
What do you dislike about the product?
Nothing so far. It's a great product and we like it
What problems is the product solving and how is that benefiting you?
Storage capacity and backups
Best Backup tool for SF
What do you like best about the product?
Ease of use is key. It is a system that takes little time to set up and is extremely easy to recover data.
What do you dislike about the product?
Not much. The entire system is great and I don't have much criticism.
What problems is the product solving and how is that benefiting you?
Automated and incremental backups of our sf instance.
Long-Time OwnBackup User and Fan
What do you like best about the product?
OwnBackup is easy to use and gives us great peace of mind
What do you dislike about the product?
Nothing! OwnBackup is intuitive and user-friendly
What problems is the product solving and how is that benefiting you?
It backs up our Salesforce data and metadata
Owned Backup is great
What do you like best about the product?
data integrity and quality is top priority
What do you dislike about the product?
I have mot experienced any issues with owned backup
What problems is the product solving and how is that benefiting you?
looking at a solution to report on privileged access
Business Systems Analyst
What do you like best about the product?
Data seeding across orgs. Visibility into success and failures. Sandbox templates.
What do you dislike about the product?
I do not have access within our org to see our data.
What problems is the product solving and how is that benefiting you?
Soc compliance and keeping all of our orgs inline.
New to owmbackup. Onboarding want very smooth
What do you like best about the product?
Ease of use and features like sandbox seedimg
What do you dislike about the product?
How it can't handle very large objects well
What problems is the product solving and how is that benefiting you?
The sandbox seeding feature allows us to support configurations better
Excellent experience since Day 1
What do you like best about the product?
The user interface and experience is one of the biggest highlights of OwnBackup. Each step along the way, the interface presents the good and the "issues" that you might be facing. You can identify problems - whether related to login or permissions - quickly and address most with relative ease. The dashboard, the updates, the reports are all top notch!
What do you dislike about the product?
I have not experienced much that I dislike about OwnBackup. Tracing issues with permissions take time, as can making bulk updates to the related profile for the automated user.
What problems is the product solving and how is that benefiting you?
Prior to OwnBackup, our backup/recovery/restoration process involved the standard Salesforce Data Extracts on a weekly basis. This is incredibly inefficient, as I am sure folks know! Our first order of business with OwnBackup was to establish the regular backup cadence to address that need. We are also looking into the OwnBackup Secure product to further improve our current security setup.
Ownbackup is just what we needed
What do you like best about the product?
We have several Salesforce orgs and sandboxes. I can get a visual report of the exact status of all data and metadata backups at any point in time.
What do you dislike about the product?
The add-ons we would like to purchase (Archive, Secure) tend to be very expensive.
What problems is the product solving and how is that benefiting you?
real-time, secure backups for HIPAA-enabled Salesforce orgs
When All Else Fails, OwnBackup to the Rescue
What do you like best about the product?
OwnBackup's thorough backup and restoration and archival capabilities, including but not limited to the incredible support they offer, were essentially life-changing to our org. The reliability, automation, security, and compliance standards met are above and beyond any competitors in the field. The user-friendly interface is the icing on the cake making it straightforward for any level of user to learn and operate. I genuinely believe OwnBackup is an essential tool for any organization seeking reliable data protection and management solutions.
What do you dislike about the product?
To this date, I have not had any issues with OwnBackup. The ability to unarchive all instances of a single policy run over time would be amazing but it is not a hindrance to the effectiveness of the tool.
What problems is the product solving and how is that benefiting you?
OwnBackup allowed us to take our org from 89% storage to 35% storage by offloading historical data no longer required for day to day reporting but still desired for access for the reps. This saved us thousands of dollars not having to purchase more storage from SalesForce. In addition user error is one of the most common issues with data lose, which we experienced many times prior to being an OB customer. With OB we no longer had to worry about data loss as it is backed up based on your time interval preference and available to you in the click of a button.
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