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External reviews

297 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Anit S.

Own has been a god send in times of crisis

  • July 31, 2024
  • Review verified by G2

What do you like best about the product?
OwnBackup offers robust and comprehensive data backup solutions designed to protect critical business data. We use it for Salesforce and nCino and it is easily backed up or recovered. The implementation is a few clicks and logins away; it does not take a rocket-scientist to do this. Our data is backed up every night and I log into Own at least once a week to review datasets. Own worked closely with me to understand my unique needs and tailored the solution that provided me the most value. This customer-centric approach is why I have maintained a long-term partnership from the previous company to the other. Own is committed to innovation and continuously improving its offerings. They invest heavily in research and development to stay ahead of emerging threats and technological advancements, ensuring their customers benefit from the latest in data protection technology. Easily integrated within the business and your data is safe forevermore!
What do you dislike about the product?
It may be slight more expensive for smaller business, however, it is worth it for bigger businesses. The coverage of application suite isn't as vast as I would like as I love the product and wished other applications could be integrated in it too.
What problems is the product solving and how is that benefiting you?
Own solves critical problems related to data protection for businesses using cloud-based platforms like Salesforce and nCino. As a Salesforce/nCino user, it prevents data loss from human error, malicious activity, and system failures by providing automated, reliable backups and rapid recovery.

Own ensures data integrity, aids in compliance with regulatory requirements, and supports business continuity by minimising downtime. It facilitates safe data migration within Salesforce, and offers proactive monitoring and alerting to address potential issues before they escalate.


    Insurance

Great tool which helps with data backup restore and sandbox seeding

  • July 30, 2024
  • Review provided by G2

What do you like best about the product?
Automatically data backup on a scheduled basis
Sandbox data seeding
What do you dislike about the product?
Nothing really. Would like more features in sandbox seeding space.
What problems is the product solving and how is that benefiting you?
It solves data loss


    Rory G.

Very reliable and easy to setup

  • July 18, 2024
  • Review provided by G2

What do you like best about the product?
Easy to implement. It integrated with Salesforce
What do you dislike about the product?
Support could be little quicker to respond
What problems is the product solving and how is that benefiting you?
Backs up CRM data and gives them peace of mind


    Non-Profit Organization Management

Solid Product, Amazing Onboarding!

  • July 02, 2024
  • Review verified by G2

What do you like best about the product?
I have a lot of experience vetting and purchasing new products, and this was one of the best implementation experiences I've had. Hamza & Tash were never pushy and went above and beyond to answer my questions and show me how things worked so that I could recommend the product to our management with confidence. The product itself is a great fit for our orgainization. We are growing the number of teams using Salesforce on a daily basis, so we need a backup solution that can not only help us in case of disaster, but also to help us sort out the issues caused by a lot of people working with mission critical data.
What do you dislike about the product?
One confusing aspect that I had to describe in detail to our approvers was the minimum order pricing model. It's not "bad" and Own is very upfront and transparent about it. It just seems complicated.
What problems is the product solving and how is that benefiting you?
As we increase the number of folks using our Salesforce instatnce, and the complexity of the processes we're using it for we needed a robust, daily backup system. This will help in case of disaster, and, given the granular restore capabilities, it will help with troublshooting the human error and data governance issues that alway come up.


    Hospital & Health Care

Reliable Professional Backup Product

  • June 13, 2024
  • Review verified by G2

What do you like best about the product?
Ease of use, ease of integration, while still being a complete a robust product. I am able to compare changes down to the individual field level and restore exactly what I need when necessary.
What do you dislike about the product?
I've found Own to be super responsive, no downsides
What problems is the product solving and how is that benefiting you?
Our business data is critical to us. Own gives us the peace of mind that it's safe.


    Sai Santosh P.

Best platform for Salesforce Backup

  • June 03, 2024
  • Review verified by G2

What do you like best about the product?
Best Thing about Own, is its comprehensive and automated approach to data protection for Salesforce. Below are some of the best features I like most about.
Automation: The ability to schedule daily automated backups ensures that data is consistently protected without manual intervention, reducing the risk of human error.
Reliability: Consistently reliable backups mean that data is always available for restoration when needed.
User-Friendly Interface: The intuitive design of the user interface makes it accessible for users with varying levels of technical expertise.
Robust Support: The availability of dedicated support representatives and comprehensive documentation ensures that users have the help they need when they need it.
And the best part is there Community and Resources, including forums and user groups, offers additional support and insights from other users.
What do you dislike about the product?
For highly complex data environments, the recovery process might require advanced configuration and expertise and In some cases, recovering large or highly intricate datasets can be time-consuming and require meticulous planning to ensure a successful restoration.
What problems is the product solving and how is that benefiting you?
Basically we are using Own for backup, recovery, and replication services, ensuring that Salesforce data is protected against accidental loss, corruption, or malicious attacks and understanding Own and its impact on Salesforce data protection empowers me to provide better support, offer informed recommendations, and stay relevant in the evolving landscape of cloud data management tools. This knowledge ultimately enhances my ability to assist users effectively and ensure they can leverage the best tools for their data protection needs.


    Elie T.

Backup and Archival Solution

  • March 07, 2024
  • Review verified by G2

What do you like best about the product?
Backup of data and metadata for Salesforce production and uat environment
What do you dislike about the product?
In regards Data and MetaData backup for Salesforce Production / UAT environments, it is working as needed.
What problems is the product solving and how is that benefiting you?
Data/MetaData backup


    Jesse H.

Own is an increradibly easy product to use and allows us to backup and archive our data very easily

  • March 01, 2024
  • Review verified by G2

What do you like best about the product?
Own is very easy to use, was easy to implement and integrate with Salesforce. The Archiving has saved us a considerable amount of money in Salesforce storage fees.
What do you dislike about the product?
I would love if they could utilize the Salesforce integration user. And would love some kind of Trigger switching to allow easier archiving of Salesforce CPQ and Billing objects.
What problems is the product solving and how is that benefiting you?
it solves our backup and disaster recovery projects, and archiving of massive data.


    Cindy W.

Great first year working with OwnBackup

  • February 21, 2024
  • Review verified by G2

What do you like best about the product?
It was easy to setup and runs without needing much involvement from me.
What do you dislike about the product?
Adding new fields each time we create custom fields.
What problems is the product solving and how is that benefiting you?
Own handles all of our data backups for Salesforce, which is great for auditors.


    Jared W.

A safety blanket for grownups in Salesforce

  • February 20, 2024
  • Review provided by G2

What do you like best about the product?
Ease of implementation and ease of use allows for a quick safety net against data corruption and human error. Customer support is EXCELLENT.
What do you dislike about the product?
The number of features and names of those features recently changed causing a little internal frustration amonst our team, but that is on our end...not Own.
What problems is the product solving and how is that benefiting you?
We needed a way to backup and quickly restore data (and metadata) due to an ever changing Salesforce Org.