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Own: SaaS Data Protection Platform

Own | 1

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External reviews

297 reviews
from G2

External reviews are not included in the AWS star rating for the product.

    Erik S.

OwnBackup - The Most Comprehensive Backup Platform for Salesforce

  • August 27, 2018
  • Review verified by G2

What do you like best about the product?
OwnBackup does a fantastic job backing up, recovering, and monitoring Salesforce platform data. The Smart Alert and Sandbox Seeding features are particularly useful.
What do you dislike about the product?
Seeding production data to sandboxes based upon many-to-many relationships through junction objects is more complex and time-consuming than I would prefer. If the solution could be enhanced to do this in a more automated fashion, that would be very helpful.
What problems is the product solving and how is that benefiting you?
OwnBackup works well for backup and disaster recovery as well as seeding data to developer sandboxes for ongoing development and testing.

    Ransom B.

Peace of Mind

  • August 21, 2018
  • Review verified by G2

What do you like best about the product?
It allows our Legal and IT teams to relax about data loss. We can be sure that everything is going to be there if Salesforce has any issues. Plus, we can rollback if something arises that we didn't anticipate.
What do you dislike about the product?
The time it takes to winnow through all the data for specific items and try to get it back into production, or even a sandbox. After a bit of practice, it isn't too hard, but there is a learning curve, and in an emergency to recover, don't expect to be back on track in minutes.
What problems is the product solving and how is that benefiting you?
As stated above, it is solving issues about data retention for Legal and IT needs. Plus, we can archive old, expensive SF data, which the CTO loves.
Recommendations to others considering the product:
Unlimited storage and peace of mind make this a great product, that reduces costs such as storing Salesforce data that can be archived. Your legal and IT departments will breathe a sigh of relief.

    Madurey V.

Senior Salesforce Developer

  • August 16, 2018
  • Review provided by G2

What do you like best about the product?
1. Backup history
2. Ability to schedule the backup multiple times in a day
3. Ability to search for snapshots
4. Ability to compare snapshots
5. Ability to restore and replicate data/metadata
6. Visual representation of data/metdata changes
7. Export backups to csv.
8. Proactive alerts
9. Label the backups
10. Compare production and sandboxes and restore data
11. Full Org restore
Ex : Copy features from one sandbox to another.
12. Most important of all, OwnBackUp can tell us the scope of change
What do you dislike about the product?
Recovery time could be time consuming sometimes when we go for large size data backups
Other than the above concern, I am really happy with the product
What problems is the product solving and how is that benefiting you?
We take backup of our salesforce production data and metadata.
Recommendations to others considering the product:
OwnBackup is an excellent product. Please do not think twice to use this product.

    Kimin K.

OwnBackup Gives You Admin Superpowers!

  • August 10, 2018
  • Review verified by G2

What do you like best about the product?
OwnBackup is probably one of the most intelligent and useful solutions in the Salesforce ecosystem. Aside from giving us the peace of mind that all our data and metadata is backed up, it also allows us to monitor and manage our orgs in a way we never thought possible. Some of the best features are the smart alerts that flag to us when something outside normal parameters, Sandbox seeding for when we're doing training, the ability to restore data and metadata from any point in time. (OwnBackup is essentially a time machine.) We also really like the option to push data to a SQL endpoint. Overall, I think it's OwnBackup's incredible staff that really makes this product shine; they are incredibly responsive, friendly and so ahead of the curve; it shows in their stellar and ever-evolving product
What do you dislike about the product?
Really, nothing. I think that OwnBackup is on point; though I'm very excited to see what's next.
What problems is the product solving and how is that benefiting you?
Our previous implementer had no backup plan whatsoever, not even the weekly data exports. This was unacceptable when I joined the team, so I set out to evaluate backup solutions. OwnBackup was the clear winner, and we got so much more functionality than we bargained for.
Recommendations to others considering the product:
Do it! You won't be disappointed.

    Rich S.

Easy Setup, Easy Use, Great Sandox Tools, HIPAA Compliant

  • August 09, 2018
  • Review verified by G2

What do you like best about the product?
OwnBackup is a HIPAA compliant back up service that is willing to sign Business Associate Agreements when needed. This is a huge win right out of the gate. Previously, I was downloading weekly backups directly from Salesforce. In the beginning this was no big deal as there were only one or two files to download. But as the file counts kept growing this backup solution became a real chore. And then how are you going to actually map the data you are downloading weekly back into Salesforce. All attachments are stripped of their extensions and there is no great way to see what is in each file. Had we had a data loss during this period it would have been incredibly painful. I can't overstate that.

Surprisingly OwnBackup's user interface is very easy to use. Backups are consistent each day and not limited to once a week. It is very easy to go and see which fields were changed and restore any data. They also have a great Sandbox tool that allows you to obsfucate i.e. swap out names of accounts or other information so they are no longer identifiable. This is a great way to test data without exposing sensitive data. They also allow you to seed in smaller data sets (great for smaller sandboxes). Another great use case is Salesforce only allows a refresh every 30 days on Full Sandboxes. With OwnBackup you can mess up all the data in your testing and then load back in the fresh data set and test your operations again. Rinse and repeat as many times as necessary until you know the system is working as desired.

Oh yeah, and the pricing was has a very good price to value ratio! It is an outstanding tool!
What do you dislike about the product?
Better support for sandboxes that are on custom ORGs. Not a deal killer by any means but linking the Sandbox to OwnBackup is a little more tricky when you have custom org enabled.
What problems is the product solving and how is that benefiting you?
Peace of mind with daily backups in a HIPAA secure environment. Easy restore and manipulation of data. Sandbox control, obfuscation and seeding.

    Computer Software

Ownbackup review

  • August 09, 2018
  • Review provided by G2

What do you like best about the product?
Ease of use for back, restore and sandbox seeding.
What do you dislike about the product?
Would be nice if we could run data searches based on SOQL.
What problems is the product solving and how is that benefiting you?
Provides us a backup for restore as that functionality does not exist within Salesforce.
Recommendations to others considering the product:
Make sure to look at sandbox seeding as its worth the commitment.

    David W.

Ownbackup Review

  • July 30, 2018
  • Review verified by G2

What do you like best about the product?
This is a tools that you set it and forget tools.
What do you dislike about the product?
the Find feature only search of the first 50 match, not all
What problems is the product solving and how is that benefiting you?
We use this tools for compliance reason, But good to have a good backup daily for our org.

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