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Personal Review for Own
What do you like best about the product?
The projects done at Own are focused on data privacy and maintenance and I like that best about the organization.
What do you dislike about the product?
It is a little less user friendly at times
What problems is the product solving and how is that benefiting you?
Own solves the problem of securing data from privacy breach and it helps me maintain and keep track of large volumes of data
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Fantastic customer support
What do you like best about the product?
I provided a ton of useful information and you rejected it. Thanks for wasting my time. I now know never to come back here, or rely on your reviews again.
We have been a customer for several years now, their solutions continue to be top-notch. Upgrades have always been seamless, and they keep their feature roadmap moving forward. Easy to use, cost-effective backup and archiving solution. Their tools definitely help my organization ensure we maintain ISO 27001 certification.
The best part has been their suppor teams: Recently we had an emergency issue on Superbowl Sunday of all days in which their solution became inaccessible after a Salesforce instance migration. Their support team contacted me within an hour - on a Sunday night - to resolve the issue and get us working again before Monday morning.
We have been a customer for several years now, their solutions continue to be top-notch. Upgrades have always been seamless, and they keep their feature roadmap moving forward. Easy to use, cost-effective backup and archiving solution. Their tools definitely help my organization ensure we maintain ISO 27001 certification.
The best part has been their suppor teams: Recently we had an emergency issue on Superbowl Sunday of all days in which their solution became inaccessible after a Salesforce instance migration. Their support team contacted me within an hour - on a Sunday night - to resolve the issue and get us working again before Monday morning.
What do you dislike about the product?
They do have a minimum number of users required, which exceeds the number of actual users we have in our organization today. For our company, we do feel we are still getting strong value for our dollars even if we have more licenses than needed, though this would not be the case for every organization.
There is the capability to export your archived data to other data sources, which is helpful to present archived data for reporting or other needs. While backup restoration does not take long, we have discovered that the CSV export format takes an enormously long time to complete. Instead, we use the export to cloud storage option, which has automation to keep things up-to-date and performs faster.
There is the capability to export your archived data to other data sources, which is helpful to present archived data for reporting or other needs. While backup restoration does not take long, we have discovered that the CSV export format takes an enormously long time to complete. Instead, we use the export to cloud storage option, which has automation to keep things up-to-date and performs faster.
What problems is the product solving and how is that benefiting you?
The Own solution solves:
- Archiving of data from our Salesforce system to allow us to manage data storage costs
- Provides cost-effective backup capabilities (including data, files, and metadata)
- Backups and archives are easy to search, and users have self-serve capabilities to restore archived data back in to the main instance
- We use their Sandbox Seeding tool to refresh our sandboxes with production data while maintaining critical object relationships, so we have a valid test environment
- Their Anonymizer tool is critical to anonymize that production data when seeded in sandboxes, to ensure sensitive PII data from production is not found in sandbox environments.
- Archiving of data from our Salesforce system to allow us to manage data storage costs
- Provides cost-effective backup capabilities (including data, files, and metadata)
- Backups and archives are easy to search, and users have self-serve capabilities to restore archived data back in to the main instance
- We use their Sandbox Seeding tool to refresh our sandboxes with production data while maintaining critical object relationships, so we have a valid test environment
- Their Anonymizer tool is critical to anonymize that production data when seeded in sandboxes, to ensure sensitive PII data from production is not found in sandbox environments.
Ownback is a saviour!
What do you like best about the product?
UI on ownback is great! It's so easy to navigate and somebody with no experience will also have confidence to get things done right
What do you dislike about the product?
Honestly I have come across nothing that I dislike about it
What problems is the product solving and how is that benefiting you?
Backing up data efficiently daily without any hurdles if there are any hurdles then the notifications are very easy to understand
offers SaaS Backup Software and other business solutions like Salesforce CRM data backup
What do you like best about the product?
offers SaaS Backup Software and other business solutions.
helps with community initiatives
ease of use
ease of implementation
customer support
helps with community initiatives
ease of use
ease of implementation
customer support
What do you dislike about the product?
too narrow view
number of features
too expensive
number of features
too expensive
What problems is the product solving and how is that benefiting you?
Backup & Recovery
Before OwnBackup we didn't sleep at night
What do you like best about the product?
We're able to sleep at night knowing that our data is secure. Before we had OwnBackup we were unable to do this confidently. It is a seamless, easy to setup product that gives full history of the production and sandbox environments that we are backing up. We use it daily to check on things and the ease of setting it up is just mindblowing.
What do you dislike about the product?
Customer support really lacking- our CSM checks in with us around the time of renewal and thats it. No other communication from them and we're confident that there are features that we are not aware of because we've never been shown them/told about them.
What problems is the product solving and how is that benefiting you?
Backup
Ownbackup is a game changer
What do you like best about the product?
The ability to restore data or metadata.
What do you dislike about the product?
I don't have much negative things to say regarding Ownbackup
What problems is the product solving and how is that benefiting you?
Ability to seed data, backup data and metadata, restore data and metadata
Best in breed backup and seeding tools out there!
What do you like best about the product?
- Ownbackup is relatively easy to use and manage and it doesnt require special skills. An Admin can easily set it up
- Good Integration with Salesforce
- Backup capabilities and options
- Good support
- Good Integration with Salesforce
- Backup capabilities and options
- Good support
What do you dislike about the product?
I believe that its seeding functionality can get more advanced where we have more options to turn things off in the environment we are seeding into.
What problems is the product solving and how is that benefiting you?
Data backup
Automated backup of Salesforce data
Incremental backup
Seeding developer sandbox with prod data
Data anonymization is huge for us.
Automated backup of Salesforce data
Incremental backup
Seeding developer sandbox with prod data
Data anonymization is huge for us.
Your one stop enterprise backup solution.
What do you like best about the product?
OwnBackup is the leader in the Salesforce backup market, as well offering solutions for other platforms like ServiceNow, Microsoft Dynamics and others to come.
What do you dislike about the product?
The market could benefit if we had documentation in other languages like Portuguese, Spanish, etc.
What problems is the product solving and how is that benefiting you?
Granular backup/recovery
We got stood up
What do you like best about the product?
It backs up our data and we can access it at a point in time
What do you dislike about the product?
We have not ran into problems for me to answer this question
What problems is the product solving and how is that benefiting you?
Backing up our data
Ownbackup
What do you like best about the product?
Probably the most popular and salesforce-ready app today for your salesforce data backup, retention management and recovery.
Efficient customer service and technical staff to help you through your customer life and evolving challenges
Efficient customer service and technical staff to help you through your customer life and evolving challenges
What do you dislike about the product?
So far happy with the features and services offered. Let's compare with the return of Salesforce back-up
What problems is the product solving and how is that benefiting you?
Salesforce data back-up and encryption
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