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Best Salesforce Tool
What do you like best about the product?
I love how easy it is for an Admin to jump in and protect my org's data.
What do you dislike about the product?
I haven't found a sinlge thing to dislike about it yet! It's really a great tool.
What problems is the product solving and how is that benefiting you?
Backups are great, not just of the data but also of the metadata. Additionally, the ability to set up a seed of data for my sandboxes is great and then I can also anonymize the data before it ever hits my sandbox, allowing me to test in complete confidence.
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An invaluable safety net
What do you like best about the product?
It's just there when you need it, saving you and your users from potentially embarrasing or risky data loss.
What do you dislike about the product?
I just don't know all of the features very well, so less about the product and more about my own knowledge.
What problems is the product solving and how is that benefiting you?
Backups of data and metadata
Own backup is helping to take back up of Salesforce data
What do you like best about the product?
UI friendly, easy to use, easy to maintain, very good support
What do you dislike about the product?
encryption key setup, doesn't support SPN authentication
What problems is the product solving and how is that benefiting you?
taking backup of our application and we can restore the data whenever we want
A good company with good products but still difficult to get in touch with
What do you like best about the product?
Quality of product. The product is good. Odaseva's product is maybe a bit more user friendly with some more nice features for admins, but Ownbackup product can do the job (backup & restore) in a reliable way, no problem.
Security and way of communicating about security is good.
Security and way of communicating about security is good.
What do you dislike about the product?
Difficult relationship: it can take them 8 weeks to reply to a customer (or potential customer) request, even after 4 reminders, and then suddenly they call this (potential) customer every second day for no reason.
What problems is the product solving and how is that benefiting you?
Safe backups and restore possibility
Ownbackup - ourbackup
What do you like best about the product?
User friendly and ease of setting up and configuring backups for Salesforce Environment.
What do you dislike about the product?
Graphical interface could have been much better.
What problems is the product solving and how is that benefiting you?
Ability to backup the metadata and the data with the option of longer retentions. Find and compare tools providing more granularity is the goto feature of ownbackup.
Market Leader
What do you like best about the product?
Easy to setup and configure Salesforce Backups.
Unlimited backups of Sandboxes
Knowledgable and quick response times from Customer Support
Unlimited backups of Sandboxes
Knowledgable and quick response times from Customer Support
What do you dislike about the product?
When analysing changes in a backup, default behaviour is downloading files, would be easier to view this information in the browser to speed up the process
What problems is the product solving and how is that benefiting you?
Providing protection against data loss or corruption through user error
OwnBackup is a Life Saver
What do you like best about the product?
You can trust that OwnBackup has your back. Once you have it set up and integrated with your Salesforce Accounts, including your Sandbox environments, you know that your system is automatically being backed up on a regular basis. You know that the data is there and you can recover it, if you ever have your data corrupted by a user or deleted by mistake by someone.
It is a system that you can leave running in the background and know that if ever there was an issue with the backup, you will be notified via email.
It is a system that you can leave running in the background and know that if ever there was an issue with the backup, you will be notified via email.
What do you dislike about the product?
There really isn't any I can say to this question. So far everyone at OwnBackup have been pleasant, approachable, knowledgeable and helpful. The product does exactly what is says on the Tin, it backs up your Salesforce instance.
What problems is the product solving and how is that benefiting you?
The time-consuming business of doing manual backups of your Salesforce Instance, that you can never really backup 100%. Then the thought of recovering your instance from a manual back-up fills me with dread.
Working with ownback implementation team
What do you like best about the product?
It's very simple to use. The developers are very helpful and accommodating. I see it as an insurance tool which hopefully you would not need but when you do. It's simple to restore my data.
What do you dislike about the product?
Documentation for the training material should he a little more detailed. Its not always intuitive what needs to be done.
What problems is the product solving and how is that benefiting you?
Backing up all data in my salesforce org.
Its easier to use and the UI better than other competitors
What do you like best about the product?
UI feature and the pricing is the main thing that i loved
What do you dislike about the product?
I'm not sure about this as of now, as I haven't faced any difficulties.
What problems is the product solving and how is that benefiting you?
Backing up the data and the unlimited storage capacity.
Saved big time due to data recovery capability of OwnBackup
What do you like best about the product?
Data recovery capability by going back in time after accidentally deleting some unused but essential data, has proved the best feature that my team could easily use.
What do you dislike about the product?
I would expect more advanced configuration features to have the flexibility given to user on more control of what backup should be done and what can be ignored.
What problems is the product solving and how is that benefiting you?
Org admins accidentally delete some unused but essential data in order to optimally utilize resources and memory. However, since they are not the owners, they often miss checking it with the owners given the data looks quite old/meta data. Using OwnBackup, this can be reversed easily.
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