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External reviews

297 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    April M.

Ownback Experience

  • September 12, 2023
  • Review provided by G2

What do you like best about the product?
They offer multiple solutions all in one package and the set up process was quick and painless
What do you dislike about the product?
No downsides this far. They are very responsive and helping us through the process. Can't complain!
What problems is the product solving and how is that benefiting you?
Archiving, sandbox seeding, data classification, and more


    Retail

Secure your data

  • September 12, 2023
  • Review provided by G2

What do you like best about the product?
Our data is backup securely. But most of it when a real disaster appears we can recover and restore quickly
What do you dislike about the product?
Cases are closed too early bu the support team
What problems is the product solving and how is that benefiting you?
Backup
Restore
Archive
Data seeding


    Eitan M.

Excellent product

  • September 12, 2023
  • Review provided by G2

What do you like best about the product?
Storing stats in ownbackups aws and having it accessible for all our Salesforce end-users to access is a huge benefit of onboarding them into our instance. They provide so much help and solutions to implement and guide you until you feel comfortable.
What do you dislike about the product?
Since we have onboarded own backup, we have learnt so much. There is so much going on that it can get a bit confusing. Having our onboarding rep, will, has been really helpful.
What problems is the product solving and how is that benefiting you?
We are storing data in ownbackup so we do not hit our file and data storage limits in Salesforce. We want to be able to store attachments and tasks while still being able to access them internally


    Meghan J.

Great product

  • September 12, 2023
  • Review provided by G2

What do you like best about the product?
Own backup allowed us to archive old records in our org so that we didn't have to buy more storage
What do you dislike about the product?
Nothing so far. It's a great product and we like it
What problems is the product solving and how is that benefiting you?
Storage capacity and backups


    Nicholas F.

Best Backup tool for SF

  • September 12, 2023
  • Review provided by G2

What do you like best about the product?
Ease of use is key. It is a system that takes little time to set up and is extremely easy to recover data.
What do you dislike about the product?
Not much. The entire system is great and I don't have much criticism.
What problems is the product solving and how is that benefiting you?
Automated and incremental backups of our sf instance.


    Sarah M.

Long-Time OwnBackup User and Fan

  • September 12, 2023
  • Review provided by G2

What do you like best about the product?
OwnBackup is easy to use and gives us great peace of mind
What do you dislike about the product?
Nothing! OwnBackup is intuitive and user-friendly
What problems is the product solving and how is that benefiting you?
It backs up our Salesforce data and metadata


    Banking

Owned Backup is great

  • September 12, 2023
  • Review provided by G2

What do you like best about the product?
data integrity and quality is top priority
What do you dislike about the product?
I have mot experienced any issues with owned backup
What problems is the product solving and how is that benefiting you?
looking at a solution to report on privileged access


    Charles R.

Business Systems Analyst

  • September 12, 2023
  • Review provided by G2

What do you like best about the product?
Data seeding across orgs. Visibility into success and failures. Sandbox templates.
What do you dislike about the product?
I do not have access within our org to see our data.
What problems is the product solving and how is that benefiting you?
Soc compliance and keeping all of our orgs inline.


    Rick P.

New to owmbackup. Onboarding want very smooth

  • September 12, 2023
  • Review provided by G2

What do you like best about the product?
Ease of use and features like sandbox seedimg
What do you dislike about the product?
How it can't handle very large objects well
What problems is the product solving and how is that benefiting you?
The sandbox seeding feature allows us to support configurations better


    Chad D.

Excellent experience since Day 1

  • September 12, 2023
  • Review verified by G2

What do you like best about the product?
The user interface and experience is one of the biggest highlights of OwnBackup. Each step along the way, the interface presents the good and the "issues" that you might be facing. You can identify problems - whether related to login or permissions - quickly and address most with relative ease. The dashboard, the updates, the reports are all top notch!
What do you dislike about the product?
I have not experienced much that I dislike about OwnBackup. Tracing issues with permissions take time, as can making bulk updates to the related profile for the automated user.
What problems is the product solving and how is that benefiting you?
Prior to OwnBackup, our backup/recovery/restoration process involved the standard Salesforce Data Extracts on a weekly basis. This is incredibly inefficient, as I am sure folks know! Our first order of business with OwnBackup was to establish the regular backup cadence to address that need. We are also looking into the OwnBackup Secure product to further improve our current security setup.