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Ownbackup is just what we needed
What do you like best about the product?
We have several Salesforce orgs and sandboxes. I can get a visual report of the exact status of all data and metadata backups at any point in time.
What do you dislike about the product?
The add-ons we would like to purchase (Archive, Secure) tend to be very expensive.
What problems is the product solving and how is that benefiting you?
real-time, secure backups for HIPAA-enabled Salesforce orgs
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When All Else Fails, OwnBackup to the Rescue
What do you like best about the product?
OwnBackup's thorough backup and restoration and archival capabilities, including but not limited to the incredible support they offer, were essentially life-changing to our org. The reliability, automation, security, and compliance standards met are above and beyond any competitors in the field. The user-friendly interface is the icing on the cake making it straightforward for any level of user to learn and operate. I genuinely believe OwnBackup is an essential tool for any organization seeking reliable data protection and management solutions.
What do you dislike about the product?
To this date, I have not had any issues with OwnBackup. The ability to unarchive all instances of a single policy run over time would be amazing but it is not a hindrance to the effectiveness of the tool.
What problems is the product solving and how is that benefiting you?
OwnBackup allowed us to take our org from 89% storage to 35% storage by offloading historical data no longer required for day to day reporting but still desired for access for the reps. This saved us thousands of dollars not having to purchase more storage from SalesForce. In addition user error is one of the most common issues with data lose, which we experienced many times prior to being an OB customer. With OB we no longer had to worry about data loss as it is backed up based on your time interval preference and available to you in the click of a button.
A Power-Packed Solution with Surprising Simplicity: OwnBackup
What do you like best about the product?
Its user-friendly UI and with lots of features. It provides a variety of data protection needs, from daily automated backups to fast and efficient data recovery. The tool's real-time backup capabilities provide peace of mind, ensuring that no critical data is left unprotected. The ability to schedule backups at convenient times minimizes disruptions, and the option to customize backup frequency and retention policies caters to diverse business needs.
What do you dislike about the product?
I haven't come across anything as such. May be an ability to keep the Audit fields while restoring will help.
What problems is the product solving and how is that benefiting you?
It takes backup of our Salesforce Application data and metadata, which gives us peace of mind incase something goes wrong with Salesforce.
Simple and Reliable
What do you like best about the product?
It is a very simple but effective tool. Once you have the setup completed the maintenance is minimal.
What do you dislike about the product?
I did not dislike anything with OwnBackup.
What problems is the product solving and how is that benefiting you?
It give our company the security of data restoration without a large downtime.
Great peace of mind knowing your data is backed up securely & would be able to restore effortlessly
What do you like best about the product?
Automeous way of backing up data from salesforce org. Data is encrypted at rest and during transit too.
What do you dislike about the product?
Little more training on database restore and ability to dry run this on playground enviroment to do fire drill would be nice to have
What problems is the product solving and how is that benefiting you?
Database backup and restore for salesfroce enviroments
Great Support
What do you like best about the product?
The responsiveness of thier support staff when a case is created for issues. They are very helpful in explaining what is being investigated to help resolve your issue and step you through how they determined a fix.
What do you dislike about the product?
The vague errors, missing detail to help resolve problems, requiring you to contact support.
Knowledge base is hit or miss when attempting to troubleshoot before contacting support.
Knowledge base is hit or miss when attempting to troubleshoot before contacting support.
What problems is the product solving and how is that benefiting you?
Using OwnBackup for backup and archiving functionality. We have yet to have a scenario that has required us to utilize the restore power of OB for our data but love the capability to do so. Love the visibility to the data that is/isn't being backed up with pretty clear explaination in most scenarios as to why.
Archiving has been a huge help and savings, helping to reduce the amount of storage many high volume low impact items where consuming significantly reducing our storage percentage and freeing us from having to purchase more storage.
Archiving has been a huge help and savings, helping to reduce the amount of storage many high volume low impact items where consuming significantly reducing our storage percentage and freeing us from having to purchase more storage.
Works it should with ease
What do you like best about the product?
The Automation and date structure of backing up numerous data and the potentiomal of dashboards to see reporting
What do you dislike about the product?
Eventhough it's possible to see data in livetime. It would be helpful to manipulate the data with more dashboards and filters
What problems is the product solving and how is that benefiting you?
Automatically backing up thousands of files of students either existing, potential or due to expire.
Solid option for Salesforce backup
What do you like best about the product?
Ownback is a solid option for Salesforce backup.
What do you dislike about the product?
Price can be a barrier, especially for additional services.
What problems is the product solving and how is that benefiting you?
Primary use case is SaaS backup.
OwnBackup is a must have for all businesses!
What do you like best about the product?
OwnBackup solved one of the only genuine Salesforce emergencies I've ever experienced. If you don't have all of your orgs backedup in a way that is easy to access and restore, then you need OwnBackup!
What do you dislike about the product?
Overall it's easy to use and does it's job. I haven't spent much time looking into the products they offer outside of the backup and restore, so I can't comment on those.
What problems is the product solving and how is that benefiting you?
Backing up our orgs every day. It is an indispensible addition to our orgs. Having access to new and older backups has and will continue to prevent loss and will reduce down time
Fills the gap for Salesforce backup needs
What do you like best about the product?
Easy to use, setup was simple. Account team is very responsive and helpful. Especially love the Sanbox Seeding functionality.
What do you dislike about the product?
No complaints, the tool has performed as expected.
What problems is the product solving and how is that benefiting you?
Fills the gap for backing up data in Salesforce. The Sandbox seeding functionality is great for populating data in development environments for testing purposes.
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