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Extrem effiency
What do you like best about the product?
Up to know, without having completed the implementation process, I can say they are extremly efficient. Implementation team have done several efforts to adapt Certa to our needs, providing relevant advice as well.
What do you dislike about the product?
Nowadays, I don't dislike anything about certa
What problems is the product solving and how is that benefiting you?
Customizing the platform to our needs.
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Certa Team is thorough and great to work with
What do you like best about the product?
We can discuss open items and come to an understanding and solution that works best.
Certa knows their product and offers great reccommendations to complicated multiple requirements
Certa is very accomodating to the customer.
Certa is organized and i love that they are Agile.
Certa knows their product and offers great reccommendations to complicated multiple requirements
Certa is very accomodating to the customer.
Certa is organized and i love that they are Agile.
What do you dislike about the product?
Sometimes we have different words for the same thing. Working through those items can be frustrating. Understanding when this is happening, defining the meaning for each team and changing terms or accepting the customer terms as true and adjusting Certa terms (in the conversation) has been difficult. Not just on Certa side but Customer side as well.
Sometimes Certa "recommendations" come accross as "solutions" or "defining the requirements" rather than suggested best way to handle the situation and meeting customer requirements.
Sometimes Certa "recommendations" come accross as "solutions" or "defining the requirements" rather than suggested best way to handle the situation and meeting customer requirements.
What problems is the product solving and how is that benefiting you?
Data gathering and implementation into Master Data System
Certa for vetting and supplier onboarding
What do you like best about the product?
Certa is an incredibly customisable platform that allows us to create custom workflows and tailor the supplier onboarding experience in an incredibly useful way. The level of customisation is unparalled in comparison to other onboarding and vetting tools I have used in the past. This has allowed our team to complete multiple high stakes projects that has streamlined and perfected our supplier onbaording process.
What do you dislike about the product?
I would love some more training materials or online resocurces that would help myself and my team self serve or utilise some of Certa's features that I may not be aware of
What problems is the product solving and how is that benefiting you?
Certa allows us to efficiently screen and onboard our suppliers easily. It's incredibly helpful that multiple teams at the business can integrate into the Certa workflow so that AP, Compliance and Sourcing can work together to complete onboarding. Certa's in built validation of banking and tax information makes it a one stop shop for onbaording and vetting and centralizes our processes. The support and level of expertise provided by Certa's support team and our customer relationship manager Brandi is second to none.
Completeness of vision is very high - Ability to execute is constantly improving
What do you like best about the product?
The solution is highly editable - they will have a team that will listen to your needs, followed by them drafting a proposal solution, and you start from there.
The team service is five stars - high levels of effective communication and empathy; answers to questions are given in a timely way.
CERTA terminology and philosophy are straightforward to understand. Workflows, swimlanes, and logic are easy to map to your TO-BE solution, reassuring that your team will be able to maintain it after the implementation.
Although we initially started working on Waterfall, we slowly but surely moved to Agile methodology.
CERTA allows you to see the progress in the QA environment. We have conversations based on actual progress, making them able to confirm the user needs are being covered.
They very easily understand the business language.
The team service is five stars - high levels of effective communication and empathy; answers to questions are given in a timely way.
CERTA terminology and philosophy are straightforward to understand. Workflows, swimlanes, and logic are easy to map to your TO-BE solution, reassuring that your team will be able to maintain it after the implementation.
Although we initially started working on Waterfall, we slowly but surely moved to Agile methodology.
CERTA allows you to see the progress in the QA environment. We have conversations based on actual progress, making them able to confirm the user needs are being covered.
They very easily understand the business language.
What do you dislike about the product?
Only one person can edit the application simultaneously - which becomes a bottleneck on how fast improvements/changes can be applied to the solution simultaneously.
We have started working on workarounds for it, creating copies of the application and then merging it, but at this point, I cannot comment on the effectiveness of this method.
The PROD environment has a URL that does not end with the .com domain which causes confusion to our stakeholders.
CERTA has dashboards and reports capabilities that refresh in real-time, the customization is basic. NOTE: They have integration with Tableau
We have started working on workarounds for it, creating copies of the application and then merging it, but at this point, I cannot comment on the effectiveness of this method.
The PROD environment has a URL that does not end with the .com domain which causes confusion to our stakeholders.
CERTA has dashboards and reports capabilities that refresh in real-time, the customization is basic. NOTE: They have integration with Tableau
What problems is the product solving and how is that benefiting you?
Dashboards and reporting - we have shared a product roadmap addressing our needs for reporting. It will allow us to take more informed decisions.
Single-threaded development - they enable the creation of copies of the main application instance so we can have multiple projects being developed at a single time.
Agile methodology - working with user stories, acceptance criteria, sprints, retro, etc, allows us to assure the product is aligned to the user-spectation and to deliver value sooner, rather than having to wait until the end
Single-threaded development - they enable the creation of copies of the main application instance so we can have multiple projects being developed at a single time.
Agile methodology - working with user stories, acceptance criteria, sprints, retro, etc, allows us to assure the product is aligned to the user-spectation and to deliver value sooner, rather than having to wait until the end
Powerful workflow tool
What do you like best about the product?
The technology platform is really good and was built with procurement operations in mind. Flexible workflow and ability to configure/customize base implementation.
What do you dislike about the product?
Permissions are assigned via groups which makes it a bit harder to manage assignments and notifications for individuals, but from what we've heard, the company is working on addressing this.
What problems is the product solving and how is that benefiting you?
As a procurement team, we were able to take the operations of our procurement and risk management teams to the next level, providing better visibility and tracking.
Flexible Product for onboarding vendors
What do you like best about the product?
1. easily integrates with other applications
2. Flexible to design the UI and business process flow as per the requirement
3. Knowledgeable and responsive implementation team
2. Flexible to design the UI and business process flow as per the requirement
3. Knowledgeable and responsive implementation team
What do you dislike about the product?
It will be good if the product has more plug-and-play modules which can reduce the implementation time.
For example, there is a standard validation for each of the tax ID types, which should be modularized so that it can be used across different customers
For example, there is a standard validation for each of the tax ID types, which should be modularized so that it can be used across different customers
What problems is the product solving and how is that benefiting you?
Certa is helping us streamline the vendor onboarding process.
Once it is fully operational for all the countries, we expect the time taken to gather the information from suppliers and create a vendor record in our ERP should reduce drastically.
Once it is fully operational for all the countries, we expect the time taken to gather the information from suppliers and create a vendor record in our ERP should reduce drastically.
Makes Onboarding our customers easy, great product!
What do you like best about the product?
ROI was a no-brainer in the first 6 months, and everything is paperless with workflows.
What do you dislike about the product?
There is nothing I specifically dislike.
What problems is the product solving and how is that benefiting you?
Reduces the stress of setting up a customer and a vendor, and all is done electronically. It easily plugs into our NetSuite environment.
Need to be better organized.
What do you like best about the product?
The ability to do Customization within the product. Allow for workflows to be created in Bluk.
What do you dislike about the product?
Product customization takes too long. Need the ability to allow User control. ADmin and Super ADmin functionality is lacking. The addition of reporting and dashboards would be a great plus.
What problems is the product solving and how is that benefiting you?
Primarily, customized utilization of workflows, allowing for customers to be able to choose what is required by their users.
Recommendations to others considering the product:
Ensure that you have all of the requirements that you need aligning to and have SOW's in place with Metrics for success. Also, have Certa create SLAs on work.
Certa Review
What do you like best about the product?
- Timely response with Certa's support team for reported issues
- Ongoing collaboration with Certa's customer support team for enhancements and related requests
- The ability to truly and deeply customize a workflow as originally designed
- Embedded screening and adjudication of third parties with automated approvals where appropriate
- Easy integrations with other Financial and Legal systems
- Ongoing collaboration with Certa's customer support team for enhancements and related requests
- The ability to truly and deeply customize a workflow as originally designed
- Embedded screening and adjudication of third parties with automated approvals where appropriate
- Easy integrations with other Financial and Legal systems
What do you dislike about the product?
- Lack of self-service capabilities to create new workflows, edit fields, edit email templates etc.
- Missing Self-administration of users (change user roles, assign user roles, change permissions associated with user roles)
- Missing Self-administration of users (change user roles, assign user roles, change permissions associated with user roles)
What problems is the product solving and how is that benefiting you?
- Supplier onboarding and due diligence, Accounts payable review, ad hoc screening for suppliers and other business partners.
- Benefits include a consistent and reliable supplier onboarding process with controls to prevent suppliers from being paid before onboarding; Effective integration with screening provider to understand key risks from suppliers; ability to auto risk rank suppliers; ability to work seamlessly between procurement, compliance, and accounts payable teams; ability to report on supplier data.
- Benefits include a consistent and reliable supplier onboarding process with controls to prevent suppliers from being paid before onboarding; Effective integration with screening provider to understand key risks from suppliers; ability to auto risk rank suppliers; ability to work seamlessly between procurement, compliance, and accounts payable teams; ability to report on supplier data.
Smooth User and Supplier Experience
What do you like best about the product?
Ease of use, no training required for third parties. The system's workflows are a treamlined with intuitive UI/UX.
What do you dislike about the product?
No issues encountered as an end user or supplier. Looking forward to new features.
What problems is the product solving and how is that benefiting you?
Supplier lookup, Multiple internal governance tower reviews, Risk Review, Supplier Certification/Qualification data...approvals and pre-requisite flows between ERP and CLM
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