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    Sales Creatio

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    End-to-end platform to automate sales processes of any type with no-code and maximum degree of freedom.

    Ratings and reviews

    4.7
    341 ratings
    0 AWS reviews
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    341 external reviews
    External reviews are from G2  and PeerSpot .

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    Reviews (341)
    Randol Antonio P.

    Freedom UI Makes Everything Feel Effortless

    Reviewed on Jun 16, 2026
    Review provided by G2
    What do you like best about the product?
    Freedom UI feels like a better way to create a UI.
    What do you dislike about the product?
    Create a personalized object style by using code.
    What problems is the product solving and how is that benefiting you?
    Replace the old platform and implement a workflow.
    Insurance

    Foundational Tech and Composable Architecture That Empowers End Users

    Reviewed on Jun 12, 2026
    Review provided by G2
    What do you like best about the product?
    I love the foundational tech, composable architecture and the end user empowerment for AI utility.
    What do you dislike about the product?
    I don’t know that I’ve landed on any negatives yet.
    What problems is the product solving and how is that benefiting you?
    Providing a CRM that flexes to varying operating models.
    Building Materials

    Intuitive, Easy-to-Use Interface with a Great User Experience

    Reviewed on Jun 12, 2026
    Review provided by G2
    What do you like best about the product?
    Creatio provides a great user experience. The interface feels intuitive, and it’s easy to use.
    What do you dislike about the product?
    If someone isn’t familiar with how it works, they may end up creating unnecessary fields, which can then be difficult to delete.
    What problems is the product solving and how is that benefiting you?
    Managing relationships and sales with our customers.
    Ranjith P.

    Ease of Development That Speeds Up Delivery

    Reviewed on Jun 12, 2026
    Review provided by G2
    What do you like best about the product?
    Ease of development, integration and comfiguration
    What do you dislike about the product?
    Licensing costs can be reduced to attract small scale companies
    What problems is the product solving and how is that benefiting you?
    Ease of development
    Mike P.

    Prebuilt Agents and Workflows Make Launching Fast and Easy

    Reviewed on Jun 12, 2026
    Review provided by G2
    What do you like best about the product?
    Prebuilt agents and workflows make it faster to launch
    What do you dislike about the product?
    Still not well known in the enterprise makes it harder to get approved
    What problems is the product solving and how is that benefiting you?
    Reducing friction for users
    Manufacturing

    Strong Out-of-the-Box Features

    Reviewed on Jun 12, 2026
    Review provided by G2
    What do you like best about the product?
    OOTB features real y make the implementation easier
    What do you dislike about the product?
    Dashboard and data usage because it needs personalization
    What problems is the product solving and how is that benefiting you?
    Sales and Customer Success growing
    Anirudh R.

    Love the AI Initiative

    Reviewed on Jun 12, 2026
    Review provided by G2
    What do you like best about the product?
    The application is easy to use and highly adaptable.
    What do you dislike about the product?
    Nothing much , it’s a great product to use
    What problems is the product solving and how is that benefiting you?
    Customer case management and marketing.
    Bharath B.

    Fast Deployment and Scaling with AI Enabled by Default

    Reviewed on Jun 12, 2026
    Review provided by G2
    What do you like best about the product?
    AI default enablement, speed to deploy and scaling
    What do you dislike about the product?
    Time to learn can be reduced with some innovative approaches
    What problems is the product solving and how is that benefiting you?
    We are enabling creatio right now
    Manufacturing

    Easy to Develop With Creatio—Flexible Beyond a Traditional CRM

    Reviewed on Jun 12, 2026
    Review provided by G2
    What do you like best about the product?
    What I like most is how easy it is to develop with Creatio. It really feels like the sky is the limit—you can shape Creatio into whatever you need it to be, not just a CRM.
    What do you dislike about the product?
    Personally, I’m not a fan of the token system for AI use. I’ve also had instances where it’s been somewhat challenging to find the right support information on the website.
    What problems is the product solving and how is that benefiting you?
    We’re working toward making Creatio our “one source of truth,” rather than relying on multiple apps to reach a conclusion.
    Tobias G.

    Innovative Platform with Great AI Integration

    Reviewed on Jun 12, 2026
    Review provided by G2
    What do you like best about the product?
    An innovative platform approach with excellent AI integration.
    What do you dislike about the product?
    Sometimes you need to be careful not to overwrite fields.
    What problems is the product solving and how is that benefiting you?
    Streamlined sales processes.