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Meikai Smart Cloud Management

NTT DATA EMEAL | 1

Reviews from AWS Marketplace

0 AWS reviews
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External reviews

3 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Shubham J.

NTT data is service desk is good for stability and job security

  • December 22, 2022
  • Review provided by G2

What do you like best about the product?
I like it as they respond quick with solutions they are experts in their task resolve queries with in SLA with proper root cause
What do you dislike about the product?
Sometimes lacks of professionalism is recorded.
What problems is the product solving and how is that benefiting you?
They are helping people's and organization to solve their computer related problem like software, hardware etc.


    Shamserul H.

NTT DATA SERVICE DESK REVIEW

  • December 09, 2022
  • Review provided by G2

What do you like best about the product?
Previously, I have worked with NTT DATA and ,its service desk is so good ,they provide seamless service to their customer. During service if it required for senior authority then manage it immediately.
What do you dislike about the product?
No cons, They provide nice service. If you call service any time, they work it on immediately and try to resolve it soon. You won't feel any harsh behavior of any agent.
What problems is the product solving and how is that benefiting you?
They provide all 360 -related issues across the organization. If you call for any service they will manage to connect the respective team. They instantly raise a reference for tracking purpose.


    Geetika C.

Wonderful Experience

  • December 01, 2022
  • Review provided by G2

What do you like best about the product?
The responses are proactive. Never faced the failure on their services. Highly appreciated.
What do you dislike about the product?
I believe when a case is raised it should have a timline on providing the resolution.
What problems is the product solving and how is that benefiting you?
builds and maintains a trusted advisor status within our business
monitors and manages the delivery of managed services to ensure successful outcomes for both us and NTT.


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