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External reviews

739 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Entertainment

Bynder was extremely helpful in learning how to use the DAM and upload/share our images

  • June 01, 2023
  • Review verified by G2

What do you like best about the product?
It is eays to upload and store images to be shared
What do you dislike about the product?
There were some difficulties in getting the taxonomy right
What problems is the product solving and how is that benefiting you?
Helping us have a centralized location for all of our park assets to be easily accessible


    Graphic Design

Terrific DAM delivering assets effectively for internal and external users alike

  • June 01, 2023
  • Review verified by G2

What do you like best about the product?
Bynder is a fully customizable platform allowing customers to create the DAM experience virtually however they like.
What do you dislike about the product?
With the breadth of functionality Byder delivers, it can be an overwhelming platform. Fortunately, the onboarding process is thorough and engaging.
What problems is the product solving and how is that benefiting you?
Delivering up-to-date and approved advertising assets to our customers, creating an easy-to-use self serve environment.


    Oil & Energy

Happy customer

  • May 31, 2023
  • Review provided by G2

What do you like best about the product?
The support we receive by from the Bynder's team is great. They're open to hearing our feedback and understand our needs. Here, a big shout to Conor McCrory who took over the role and drove all the significant changes we've experienced over the last year.
What do you dislike about the product?
Customization opportunities. We don't feel we have a big impact on the Bynder's roadmap.
What problems is the product solving and how is that benefiting you?
A central repository of cataloged & described brand assets.


    Marketing and Advertising

Helpful, Efficient and Innovative

  • May 30, 2023
  • Review provided by G2

What do you like best about the product?
Extensive taxonomy capabilities to help catalog, search and share assets quickly and easily. Collections help users to quickly curate and share assets - and gives flexibility because portal permissions apply differently.
What do you dislike about the product?
To manage the various user types and support our 'business within a business' organization, we have to build a very complex user group system and user management process. We would benefit from a more simple and customizable way to manage our users, which is not currently offered.
What problems is the product solving and how is that benefiting you?
Bynder gives all our global marketing and other content-creating teams a place to store, access, and share assets quickly and easily. Also offers cataloging and archive of assets to refer back to as needed. It also allows our external dealer network access the marketing assets for them to leverage in their retail-driving programs and initiatives.


    Nathan L.

Great, simple, and professional way to organize and manage thousands of assets for a large company!

  • May 30, 2023
  • Review verified by G2

What do you like best about the product?
Overall, Bynder is great. From the team who helps along the way to implement, inform, and oversee the creation of the DAM to the specifics of the system and how easy it is to store, find, and tag your assets to make things simpler and more accessible for everyone in your company! Our company had no internal structure, so items were stored in many places, and implementing Bynder has made this easier in so many ways... and it is beneficial for things that are not just photos and videos too! It is so nice having one central hub for all your information!
What do you dislike about the product?
There aren't many things to dislike about the Bynder platform, as it works very nicely. There were a few hiccups with the implementation, and the startup process that took a little while to resolve and sometimes needed nudging to get back to... also the limit between users and the breakdown of users and their permissions can be challenging, depending on the company. Overall there isn't much to dislike, just a few growing pains and working out the specifics for each company's needs!
What problems is the product solving and how is that benefiting you?
Bynder has solved a significant content storing issue for our company. Before Bynder, we had no central content management and by using Bynder we now have a place for all users in the company to access, not only streamlining the entire process, but making it easier for everyone who is already very busy,


    Paper & Forest Products

Great tool and excellent onboarding experience - thorough and responsive

  • May 25, 2023
  • Review verified by G2

What do you like best about the product?
Bynder is intuitive, easy to use and easy to configure to your needs, without being an IT professional. This is a great tool for marketers and communicators who want to drive brand consistency and day-to-day efficiencies.
What do you dislike about the product?
The mobile app is a little clunky. Would like to see improvements in the interface of the Workflow module to allow for an agile-like experience. Front-end uploader struggles sometimes with bigger files.
What problems is the product solving and how is that benefiting you?
Bynder is allowing us to create a connected digital ecosystem with a centralized asset library. It helps us drive brand consistency, enable our stakeholders to access current assets and improve our creative workflow.


    Karsyn L.

Everything I wanted and more!

  • May 25, 2023
  • Review verified by G2

What do you like best about the product?
They were all so helpful and always in a positive mood! Any time a question was asked that they didn't know, they would get back to us within 24 hours. The onboarding process was so smooth, and I am so excited to finally use the tool!
What do you dislike about the product?
It takes a while to get used to using the platform, but besides that, I found no downside to Bynder! Anytime I noticed a glitch or problem, they gave it to their developers and fixed it.
What problems is the product solving and how is that benefiting you?
We mainly partnered with Bynder to fix the disconnect of resources across our company. It helps us be more on brand and organized with other employees.


    Marketing and Advertising

Excellent Onboarding Process

  • May 23, 2023
  • Review verified by G2

What do you like best about the product?
The onboarding team was knowledgeable and dependable. Brynlee and Rachel set us up for success and helped to customize the DAM to fit our needs.
What do you dislike about the product?
Once we got the handoff to the Customer Success Manager, he mostly has us use the chatbots and email IT for support rather than answer on the calls.
What problems is the product solving and how is that benefiting you?
Storing assets for easier sharing.


    Design

It was very productive

  • May 23, 2023
  • Review verified by G2

What do you like best about the product?
That it can use smart filter. It can filter down to the image I am looking for.
What do you dislike about the product?
I wish the keyworld is more easier to build.
What problems is the product solving and how is that benefiting you?
I can produce a different size and dpi of the images. which is save us a lot of time.


    Information Technology and Services

A great system for our needs

  • May 22, 2023
  • Review verified by G2

What do you like best about the product?
Customisable and easy to administer. Great customer service and support.
What do you dislike about the product?
Aimed more for marketing use rather than editorial. Search capability is poor for detailed searching.
What problems is the product solving and how is that benefiting you?
It is a digital asset management solution that enables us to integrate imagery with our content management system. It also stores detailed metadata for rights management and search capability.