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Bynder - above and beyond platform and services
What do you like best about the product?
Their support!! As a new user/admin of a DAM the support is uncomparable.
What do you dislike about the product?
there is a learning curve if you have never used a DAM before.
What problems is the product solving and how is that benefiting you?
We are able to have all of our assets in one location (instead of multiple servers) and able to search by metadata. We are reducing the number of duplicated assets (that currently live in multiple places). We are able to easily send assets to vendors and other depts. We can save multiple versions of an asset NOT multiple copies.
Easy, simple and intuitive.
What do you like best about the product?
Using Bynder as our DAM has enabled us to create granular permission on our assets allowing us to create one source for assets that can be utilised both in house and by third parties. The support from the BYnder team has been amazing, from initial set up through to getting our personalised platform online. We are using the platform daily and have intergrated the DAM into our new website to enable ease of asset delivery
What do you dislike about the product?
I feel there could be more features enable to notified users of new asssets and more intergrations to third party platforms wouldalways be appreciated.
What problems is the product solving and how is that benefiting you?
Our workflow between creation of assets and delivery to our e-commerce site was convultuted and time consuming. By intergration Bynder into our new webstie we are able to upload and update imagery on our sites in real time while also enabling our web load times and overall performance to be faster. We are no able to have one source for all our finalised assets which can be accessed across the business while also enabling teams to share assets to third parties with ease.
Digital asset management
What do you like best about the product?
- nice and clean look and feel
- quick support from support desk
- easy way to create permission profiles
- advanced features (AI search)
- quick support from support desk
- easy way to create permission profiles
- advanced features (AI search)
What do you dislike about the product?
- new ideas r implemenations that our team comes up with are in most cases not taken under account
What problems is the product solving and how is that benefiting you?
It solves our problem of having one place to store assets. We can easily update assets, import new versions or archive the olad one. We also have one place to store guidelines (that can't be downloaded, so users are always up to date).
Bynder - the tool you didn’t know you NEEDED
What do you like best about the product?
- The ability to customise the homepage according to individual likings
- The Bynder Community hub where we can share feedback with other Bynder users and learn best practices from larger or smaller businesses
- The improved analytics
- The rapid responses from the support team
- The constant enthusiastic support from the account managers
- The ease of navigating between the pages daily, and setting things up in the background (like taxonomy, managing users, deleting assets, customising the guidelines page)
- The ease of integrating Bynder with other programmes we use
- The ability to create collections and group assets, and also being able to share these externally without the need of special log ins or licenses
- The Bynder Community hub where we can share feedback with other Bynder users and learn best practices from larger or smaller businesses
- The improved analytics
- The rapid responses from the support team
- The constant enthusiastic support from the account managers
- The ease of navigating between the pages daily, and setting things up in the background (like taxonomy, managing users, deleting assets, customising the guidelines page)
- The ease of integrating Bynder with other programmes we use
- The ability to create collections and group assets, and also being able to share these externally without the need of special log ins or licenses
What do you dislike about the product?
- Whilst the current analytics are great and insightful, it would be great to have similar functionalities to what Google Analytics can give without having to use that as a plug in. For example, it would be great to get a heatmap of how users interact with Bynder and to follow the activities of users to better understand how to improve the experience from our side
What problems is the product solving and how is that benefiting you?
- A secure and intuitive digital asset management system
- A large storage space to hold assets
- A centralised location for internal and external individuals to access our assets
- A large storage space to hold assets
- A centralised location for internal and external individuals to access our assets
Fantastic Onboarding
What do you like best about the product?
Strong onboarding team to transition into Bynder. Software is user friendly.
What do you dislike about the product?
No issues have come up. I don't forsee any future issues and if there are the team support is great.
What problems is the product solving and how is that benefiting you?
Having one source of truth for all final brand and marketing assets.
Fantastic Onboarding Experience
What do you like best about the product?
We picked Bynder due to the simplicity of the product, as well as, the many features it offers to help organize and share our assets. The ability to integrate with our PIM and share information between our two platforms allowed us to easily categorize and search for our assets. Also, the ability to create preset transformations allowed us to customize how we display our images in different locations. Besides the product, the on-boarding team itself was fantastic. We had weekly detailed, recorded, calls where we covered in depth many different topics and reviewed some real life situations. The team was easily accessible for any quesitons I had during my onboarding and replied promptly. Lastly, we left our old platform, integrated Bynder and migrated over 100,000 assets in less than 3wks!!! fantastic team!!
What do you dislike about the product?
Only downside we have felt so far with Bynder is their lack of folder structure. Currently users must tag their assets to organize them, vs other platforms that allow for folder structures which make storing images in an organized way, easier.
What problems is the product solving and how is that benefiting you?
We have over 100,000 assets that before we were not able to find quickly. Now, with integration to our PIM, we are able to search within seconds for assets through detailed metadata. We are able to easily share heavy files with our partners, transform images, and store multimedia assets.
All in one spot
What do you like best about the product?
All-in-one digital asset management capabilities, providing a centralized location where everything is easily accessible. Users can quickly find and manage their brand assets, which significantly enhances efficiency.
The platform also offers great templates for both digital and print materials, allowing teams to create on-brand content effortlessly. This feature is particularly beneficial for us as we are looking to maintain consistency across various channels.
Additionally, Bynder's customer service is commendable, with support teams known for their fast response times.
The platform also offers great templates for both digital and print materials, allowing teams to create on-brand content effortlessly. This feature is particularly beneficial for us as we are looking to maintain consistency across various channels.
Additionally, Bynder's customer service is commendable, with support teams known for their fast response times.
What do you dislike about the product?
We’ve found that user feedback on improvement requests is not always prioritized, which can slow down the pace of updates and enhancements. Additionally, the print templates are not as user-friendly as we would like. They can be cumbersome to use, making it challenging for teams to create materials efficiently. A more intuitive design would significantly enhance the user experience.
What problems is the product solving and how is that benefiting you?
- staying true to our CI
- creating "on Brand" artwork
- making our Guidelines easily accessible to internal and external parties
- creating "on Brand" artwork
- making our Guidelines easily accessible to internal and external parties
Very user friendly and easy to use
What do you like best about the product?
Very user friendly, quick support,artificial intelligence features
What do you dislike about the product?
We would need more support and flexibility regarding the Corporate Design Guidelines
What problems is the product solving and how is that benefiting you?
it helps us to have a central platform for Assets and Corporate Guidelines for the EnBW Group
A Delight
What do you like best about the product?
Not only is Bynder an incredible platform, but everyone we worked with, from sales to onboarding to customer service, was genuinely helpful and gave us great service. They made it easy to learn, implement, and troubleshoot the platform. We use it constantly and it couldn't be easier! Stephanie made our onboarding process fun and approachable!
What do you dislike about the product?
Nothing--Bynder is truly a delight to use and I highly recomment it!
What problems is the product solving and how is that benefiting you?
We have a client for whom we do lots of photo and videoshoots, and we use these assets in all kinds of contexts. We needed to easily (and QUICKLY) be able to filter through a giant asset bank to locate specific assets when the client has something specific in mind. Enter Bynder: we can filter or search, and it's a breeze!
Great Interface. AI that's not impressive.
What do you like best about the product?
Great user interface and presentation of assets to users of the system.
What do you dislike about the product?
System seems slow and buggy at times—the basic AI functionality is less than impressive often times automatically tagging assets with offensive or inappropriate phrases. Very limited advanced search criteria – can not search video assets by duration besides the predefined options – which would work for long form video content but does not support options for filtering video content less than 5 minutes... which in an era of social media does not meet the needs being able to filter short form video content.
What problems is the product solving and how is that benefiting you?
User focused taxonomy and UI – provides greater access of assets across our partners and organization.
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