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Organize images with multiple tags in an easy way!
What do you like best about the product?
The sales and onboarding process was stellar, and I love how customizable the platform is.
What do you dislike about the product?
The only fustrating thing about Bynder is that sometimes it is a little slow when searching/sorting through assets.
What problems is the product solving and how is that benefiting you?
We had hundred of photos and each photo had a ton of information associated with it. Bynder allows us to upload and tag these images so the can be easily found in many differnt ways.
Effective and scalable
What do you like best about the product?
We have been using the Bynder DAM now for over a year. A very robust onboarding that got us comfortable using the system and ready to go off on our own. Since then, our customer success manager has been great. We meet monthly to discuss roadmap items and she is very quick to respond inbetween meetings for any questions that arise. Likewise, the Bynder support is super quick to respond and get quick resolution to any problems or questions arise. The other great thing I've noticed is Bynder is constantly innovating and rolling out enhanced features that further progress the use of the DAM it's other modules and integrations.
What do you dislike about the product?
Some Bynder modules, such as Studio, are limited at the moment, although they have roadmap updates coming soon to make it more robust. Also some admin related things must be done on the Bynder side, which isn't a big deal since their support team is always and available and turns things around very quickly.
What problems is the product solving and how is that benefiting you?
Our overall goal was to find a modern DAM platform that could serve as a central hub, connecting our digital ecosystem. A past challenge was version control, not only in our DAM, but having a separate manual process for updating assets in our CMS. We were able to integrate our CMS so that Bynder is now our single source of truth for assets, populating the latest versions of our assets across our web pages. Our users are also benefiting from a quick and easy to navigate system thanks to the smart search and filtering features, plus allowing personal collections, cutting down the time it takes them to arrive at the assets needed. We've also added on CX for user communities to allow us to build guides and pages to give a landing place for "resource centers", training material, etc that gives context about purpose behind our assets.
Review after 2 weeks
What do you like best about the product?
The all over search enige is the most positive experince about Bynder.
What do you dislike about the product?
So far the only thing we're missing is that we can't define the expiration of a copyright, or when a copyright has to be renewed.
What problems is the product solving and how is that benefiting you?
we can now group all our assets on one platform instead of a multiple folders all over our folders.
We had a very easy-to-follow onboarding process with Amanda!
What do you like best about the product?
The ability to store all of our game assets in one place where we can easily sort and filter to find what we need. We also like the ability to share externally to our partners safely. The onboarding process was easy to follow and Amanda was really knowledgeable in the whole process. She was able to answer our questions and provide alternative solutions often.
What do you dislike about the product?
I don't see a downside at the moment. It seems to provide everything we need.
What problems is the product solving and how is that benefiting you?
It's helping with storage and ability to easily find what we need and share it out internally/externally.
Onboarding was super easy and clear, and the portal works great so far!
What do you like best about the product?
Bynder will be a huge help in organizing all of our digital assets currently stored on our local file server. It will add searchability, ease of access, and enhanced organization to our library of materials.
What do you dislike about the product?
The portal can be fairly slow loading in content, metadata, etc.
What problems is the product solving and how is that benefiting you?
The organization and ease of access to our vast library of photos, documents, and other digital assets.
Bynder is a a great DAM
What do you like best about the product?
After reviewing dozens of DAM solutions, we landed on Bynder because it had the most robust features, integrations, and continued development. Their onboarding and customer service has also been spot on and even more than I could have expected as a customer integrating a new software into our ecosystem. Nicole and Nicholas have been excellent to work with!
The training included in our package for the rest of our company has also been really helpful in our rollout.
The training included in our package for the rest of our company has also been really helpful in our rollout.
What do you dislike about the product?
For a software that's been around a long time, there are a few functionality restrictions that have been tough for us to navigate. I'm hoping it will continue to improve and evolve as customer's request more. A few off the top of my head: inability to search file NAMES to return an accurate result, limited embed UI and function, a less than stellar UI on the platform itself, a weird function where if you make an asset public you can't change it back to restricted later on, and the inability to save files out FROM Adobe straight to the DAM. Their workflow is also a very separate system that doesn't perfectly integrate with the tools we're already using, like Asana and Adobe.
What problems is the product solving and how is that benefiting you?
Bynder is solving our issue of having a clunky experience in Google Drive. In GD we had very limited metadata on each asset and relied on file naming, shortcuts, and manually moving versions of assets to different folders to manage our workflow. We also didn't have the ability to create collections for different user groups. We also just have A LOT of assets and needed a better system to keep them organized for everyone in our organization.
Excellent Customer Support!!
What do you like best about the product?
The customer service and experience with Bynder was incredible. You are assigned an account onboarding manager who helps walk you through the entire process, answer any questions about the program, and aids in setting up your entire system. Our onboarding manager (Stephanie) provided thought provoking suggestions to our system, and was patient and flexible with our everchanging meeting schedule. The system reviews were very thorough and she helped us set our own pace for implementation.
The program itself is easy to use and acts as your own internal "google" style library search system for photos and videos. It's far easier to have all your assets in one location that's easily searchable or found through assigned filters.
The program itself is easy to use and acts as your own internal "google" style library search system for photos and videos. It's far easier to have all your assets in one location that's easily searchable or found through assigned filters.
What do you dislike about the product?
It takes a lot of time to properly tag and filter your assets. Uploading is a time consuming process, but the thoroughness of this process is what aids in future ease when searching for imagery.
I am nervous with how ownership over imagery within the system works. When certain users are deactivated, certain imagery may disappear with their account as well. Although there are ways to avoid this, you are highly counting on your assigned admins to know how to handle this situation and transfer ownership between accounts.
I am nervous with how ownership over imagery within the system works. When certain users are deactivated, certain imagery may disappear with their account as well. Although there are ways to avoid this, you are highly counting on your assigned admins to know how to handle this situation and transfer ownership between accounts.
What problems is the product solving and how is that benefiting you?
We are now able to contain all our digital assets in one place. This helps us remove out-of-date content from circulation among teams. It provides a go-to area for our marketing, product, and creative teams to draw approved imagery and video from.
Seamless Onboarding Process
What do you like best about the product?
I liked how easy it was to onboard to Bynder. Although it spanned 8 weeks, the process itself was smooth and seamless. Bynder really did the heavy lifting. Our onboarding manager, Nick Nguyen, was awesome! He was very timely in responding to emails and always remembered to follow up if he didn't have immediate answers. He had great suggestions for our use cases and brought a positive attitude to what can feel like a daunting task. I'm excited for our team to use Bynder and see how it can improve our work flows and cross team collaboration.
What do you dislike about the product?
I wish we could get more direct answers on feature requests. There are some limitations that I think improving would make me give the platform a 10/10. For example, you are not able to preview GIFs unless you turn on public sharing. This is a big miss for our team as the assets are internal use only and primarily GIFs. So users have to download each time to view the animations rather than being able to quickly skim the assets in the DAM itself. But, it is still a much better DAM solution than what we've had in the past.
What problems is the product solving and how is that benefiting you?
Bynder is allowing our team to create a central repository for assets. This will reduce duplication and versioning issues.
Bynder is a Top Tier DAM
What do you like best about the product?
Bynder offers a comprehensive set of features that has significantly enhanced our company's ability to store, organize, and easily retrieve from our extensive asset library.
What do you dislike about the product?
There is not much that I can say negatively about Bynder so I'd have to dig and say that there are small customizations that would be "nice to have" but it would need to be a global change.
What problems is the product solving and how is that benefiting you?
It is successfully serving as the single source of truth for our company's brand.
Versatile tool with a lot of features. However, amount of features makes it also a bit complicated.
What do you like best about the product?
Filterin/finding the assets. Very intuitive.
What do you dislike about the product?
Admin side, permissions are especially difficult to understand
What problems is the product solving and how is that benefiting you?
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