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Best implementation experience
What do you like best about the product?
During the sales period, the Bynder team spent extra time to better understand our needs. Our Bynder onboarding manager, Connor, provided the best customer service experience I've ever had. He was super knowledgeable and willing to help at any time. If I were to do it again, I'd be sure to ask for Connor.
What do you dislike about the product?
As with all cloud DAMs, creating work isn't as nice as it is when working locally but that's the trade-off required for creating greater visibility and access to your company's assets.
What problems is the product solving and how is that benefiting you?
The problem Bynder solved was granting greater access to digital assets across our organization, and doing so in a user-friendly manner.
Comprehensive Offering, Positive Experience
What do you like best about the product?
Easy to understand UI. Comprehensive technical walkthrough.
What do you dislike about the product?
Drawn out onboarding process. Could have probably condensed into 4 fewer weeks of regular meetings.
What problems is the product solving and how is that benefiting you?
Centralized asset storage. Creates easy access for all users.
Great DAM and more!
What do you like best about the product?
Filtering and sorting functions are very intuitive and seem easy for our users. It has been a lot of work to set up and get the system going in our organization, but it is proving to make things so easy for us!
What do you dislike about the product?
There isn't much that I dislike about Bynder. I have expressed my concerns to Bynder over things like how I'd love an admin impersonation tool, and the complicated set up of the print brand template system / workflow and they have said these are things they are working on. They have been extremely helpful as a company.
What problems is the product solving and how is that benefiting you?
We have had a huge problem with customizable templates in the past. Bynder offers customizable templates with very intuitive UX and we have a lot of internal excitement about our new template launch!
Amazing product, great service!
What do you like best about the product?
The Digital Brand Templates are great—it's basically a personalized Canva which is great for large companies with a lot of little design projects.
What do you dislike about the product?
I genuinely don't dislike anything yet. We've only just started setting up, but so far everything seems so great!
What problems is the product solving and how is that benefiting you?
Our teams save files in private drives, desktops, email, etc. Bynder will be a one-stop shop so everyone knows where everything is. On top of that, we won't have to spend as much time searching for specific assets, the filter will do it for us!
Bynder/PB Portal Review
What do you like best about the product?
The added features like the Digital Templates. Plus, our onboarding process with Anne and Christina was so smooth. They're great.
What do you dislike about the product?
The cost is a bit more on the expensive side.
What problems is the product solving and how is that benefiting you?
Solving files organization and searchability while making the most up-to-date files accessible to the whole company or specific teams. This will be key to the growth of the compnany. Also, with the digital template feature, we're allowing other team members to build their own branded assets which allow the designer to be freed up of these projects.
Recommendations to others considering the product:
No advice, just dive in. Our onboarding managers, Anne and Christina, were amazing and walked us through every step of the way.
The entire experience was great. The Bynder team is very nice and patient.
What do you like best about the product?
How you can search for anything in many different ways so it's easy for everyone to use.
What do you dislike about the product?
I do not love that people cannot edit collections unless they're an admin and you have to transfer the ownership.
What problems is the product solving and how is that benefiting you?
Unknown style and season delivery information
Endless folder searching for imagery
Uncertainty of usage rights
Maintaining multiple folders for each department and our external teams
External teams' access to all assets – this will be controlled by each department
Different locations for multiple file sizes of the same asset
Endless folder searching for imagery
Uncertainty of usage rights
Maintaining multiple folders for each department and our external teams
External teams' access to all assets – this will be controlled by each department
Different locations for multiple file sizes of the same asset
Recommendations to others considering the product:
talk to their team and see if it works for your needs.
Bynder has become essential to our agency.
What do you like best about the product?
The ease of use and intuitive interface. There are tons of digital asset management capabilities. The comprehensive training and support seems top-notch. Bynder was the best of 3 DAM software providers we looked into. Previously we used Extensis Portfolio, and Bynder is incredibly more useful (by far).
What do you dislike about the product?
Noting bad to speak of yet. It's really deep, but we're able to customize things for just our immediate purposes. Some inconsequential result customization features weren't possible, and the duplicate finder feature wasn't available yet (but it was promised in the near future).
What problems is the product solving and how is that benefiting you?
Photo cataloging/archiving in a more controlled manner. Our taxonomy is well-defined, thanks to great training and technical support. Our users can search and find things much more easily and logically. We can share, collaborate, and take submissions much more efficiently.
Easy to store photography
What do you like best about the product?
The upload process is easy and quick. Very easy to understand too.
What do you dislike about the product?
Having to download images when needed can be a bit of a pain.
What problems is the product solving and how is that benefiting you?
Tagging images makes it easier to find them.
Recommendations to others considering the product:
Good if you have a lot of photography to store.
Onboarding was streamlined, efficient, and so helpful! Our end users are thrilled with the outcome!
What do you like best about the product?
It's rare to encounter a product that is as easy to use as advertised, but Bynder has designed a system that works really well for users and it's easy for admins to manage! Austin Zeliff was our onboarding manager. He was very knowledgeable, responsive, and a pleasure to work with!
What do you dislike about the product?
Dislike is perhaps a bit strong, but the mass uploader was a little more complicated than expected. And there are some upgrades that we would recommend for the future: such as being able to add a pop-up survey for our users.
What problems is the product solving and how is that benefiting you?
Our asset libraries are siloed and scattered across several different platforms. Bynder is helping us create a central repository and "source of truth" for the organization.
Recommendations to others considering the product:
One of the main reasons we chose to work with Bynder is because of the extensive onboarding package they offer. It's thorough and worth going through to work out all of the details that will ensure the best setup for your company's needs.
A great solution to managing and leveraging creative assets.
What do you like best about the product?
What I like most about the Bynder environment is the easy and intuitive interface. It is easy for users to find an asset that fits their requirements, regardless of their habits. They can either use smart filters, search, or a combination of both.
Set up was also excellent. So thankful for our Onboarding Manager, Connor Miles. Connor is extremely knowledgeable and his training sessions were informative and easy to follow. He did an excellent job of supporting our questions and making sure we felt confident in navigating the environment.
Set up was also excellent. So thankful for our Onboarding Manager, Connor Miles. Connor is extremely knowledgeable and his training sessions were informative and easy to follow. He did an excellent job of supporting our questions and making sure we felt confident in navigating the environment.
What do you dislike about the product?
There isn't anything that I can identify at the moment that is a dislike.
What problems is the product solving and how is that benefiting you?
The creative team at Lake Trust can more easily access our creative assets and leverage them. We invest a lot of resources into capturing these authentic and unique creative assets and in the past, it has been difficult to see everything we have. Bynder allows us to quickly and efficiently filter the assets, and select the most appropriate photo, video, or brand element for our project. I would like to also highlight the word QUICKLY. In the past, it was a huge pull on time resources to find photos. This makes it MUCH faster.
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