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Speaking from the DAM side of Bynder!
What do you like best about the product?
As an Admin, Bynder is a very easy system to navigate when it comes to uploading assets, entering metadata, user management, reviewing analytics, and many other features.
What do you dislike about the product?
• Making Collections is one of my favorite features, though when sharing just one asset, the system will then make a collection just for that asset. This can clutter up my collections, which is cumbersome.
• If your asset is Watermarked, and you Approve someone's access to download that asset, I wish, once they download that asset, the Watermark would re-appear, so if the same user needs to download that asset, in the future, they would need approval again. Now, once that asset is Approved, the system will allow that user unlimited access.
• It would be great if there were file types, image size customizations, etc., to select from, upon download. Currently, Derivatives are made, upon upload, but those are decided on, upfront, when the system is setup, and those may not meet everyones specific needs, at the time of download
• If your asset is Watermarked, and you Approve someone's access to download that asset, I wish, once they download that asset, the Watermark would re-appear, so if the same user needs to download that asset, in the future, they would need approval again. Now, once that asset is Approved, the system will allow that user unlimited access.
• It would be great if there were file types, image size customizations, etc., to select from, upon download. Currently, Derivatives are made, upon upload, but those are decided on, upfront, when the system is setup, and those may not meet everyones specific needs, at the time of download
What problems is the product solving and how is that benefiting you?
• There are tremendous time-saving benefits to having assets in one place. Users don't have to reach out to others in search of assets. Assets are no longer dispersed on multiple servers/external hard drives.
• Being the Admin to the system, I am rarely questioned on things about the system, and that is a good sign that things are working well, and users are inding the assets that they need.
• Being able to tie in with stock image vendors, where purchased assets can go directly into the DAM, instead of being downloaded from the stock vendor, then uploaded into Bynder, is a huge time-saving.
• Being the Admin to the system, I am rarely questioned on things about the system, and that is a good sign that things are working well, and users are inding the assets that they need.
• Being able to tie in with stock image vendors, where purchased assets can go directly into the DAM, instead of being downloaded from the stock vendor, then uploaded into Bynder, is a huge time-saving.
Recommendations to others considering the product:
• Know what your needs are for a DAM system.
• Research how DAM systems can work for you.
• Come to the Bynder team with questions. The Bynder team worked very well with our team. Our customization needs were welcomed and fulfilled with great open-mindedness.
• Research how DAM systems can work for you.
• Come to the Bynder team with questions. The Bynder team worked very well with our team. Our customization needs were welcomed and fulfilled with great open-mindedness.
Bynder from day one has closely supported us.
What do you like best about the product?
Having an efficient and friendly Bynder support team. A solution that is end-user friendly and easily customizable. Our Dam portal consists of over eight hundred and fifty thousand assets and increases every day, yet the solution works efficiently with no lag issues when searching this large database.
What do you dislike about the product?
As Bynder's DAM solution is a global cloud solution, giving feedback and user interface improvements that are specific to our usage does mean that those improvements require multiple Bynder enterprise users to request those improvements before those changes will be actioned upon. That process can be very slow. I believe that a more detailed system of ranking these improvements could be in place to quickly bring these end-user improvements online.
What problems is the product solving and how is that benefiting you?
Sky, with the help of Bynder has brought our solution from its initial conception of an imagery bank for indexing and storage to an integral part of our business strategy. Our DAM portal is now linked to our in-house broadcast management system and automatically publishes assets to a number of our digital platforms. This has had the effect of reducing the workload on many of our teams.
One of the main issues prior to onboarding Bynder was the state of our companies digital asset management, assets were distributed through the business with no centralised hub; metadata was not being utilised to the benefit of both our teams and our content providers. Now, thanks to Bynder we have that central hub that stores, tracks and enables stakeholders from around our company to find what they require quickly. Restrictions and legal requirements play a significant role in what we do, so having that information tracking with each asset has added accountability and security.
One of the main issues prior to onboarding Bynder was the state of our companies digital asset management, assets were distributed through the business with no centralised hub; metadata was not being utilised to the benefit of both our teams and our content providers. Now, thanks to Bynder we have that central hub that stores, tracks and enables stakeholders from around our company to find what they require quickly. Restrictions and legal requirements play a significant role in what we do, so having that information tracking with each asset has added accountability and security.
Ofir Caspi, Bynder Review
What do you like best about the product?
I like that Bynder is clearly one of the domain experts in the space and can help guide my team towards a robust and effective DAM strategy and implementation.
What do you dislike about the product?
While I was not and am not immediately involved in the day-to-day communications of the Spotify <> Bynder relationship, it did seem that the handoff/coverage plan, while our AM was on maternity leave, was lacking. My team mentioned multiple times that they did not feel well supported. While coverage cannot possibly equate the level of attention you get from your primary POC, I think it needs to be more than 20% of what Spotify is expecting. This is something I believe Bynder can improve based on our experience. Brittany is great, though, and we are happy to have her back!
What problems is the product solving and how is that benefiting you?
We are coming up with a cohesive infrastructure including metadata and tagging for all our editorial assets at Spotify.
Regular user of Bynder
What do you like best about the product?
This provider has tailored a site for us that works brilliantly across the different departments of our organisation. It's the best looking site within the RHS!
What do you dislike about the product?
Sometimes it takes a while to solve problems.
What problems is the product solving and how is that benefiting you?
We use it to store assets such as photography and video in one place. It's great that many members of staff can have instant access to these resources and share around the organisation.
Easy to use and feature packed asset management system.
What do you like best about the product?
Set custom presets to download images immediately
What do you dislike about the product?
No folder structure/folder like view .... could get confusing at times
What problems is the product solving and how is that benefiting you?
Storing all the finalized assets so that ppl can use them for various use cases.
Recommendations to others considering the product:
Fast, feature packed, budget friendly asset management solution
Excellent for asset storage, not so great for product info
What do you like best about the product?
Uploading assets to Bynder is simple and fast.
What do you dislike about the product?
Sharing assets with retailers can get messy. With so many different retailers requiring different asset naming formats and file types, getting assets from Bynder to a retailer to each specific retailer's specifications is difficult.
What problems is the product solving and how is that benefiting you?
Bynder serves as an effective site for digital asset storage and sharing assets internally.
DAM and asset management tool
What do you like best about the product?
Being able to filter and find assets needed by a myriad of teams. Everyone is helpful and great to work with
What do you dislike about the product?
a few bugs here and there but overall it has been great
What problems is the product solving and how is that benefiting you?
Asset collection and management
Reducing areas where assets are being stores (locally, dropbox, etc)
keep a streamlined process for all
Reducing areas where assets are being stores (locally, dropbox, etc)
keep a streamlined process for all
Excellent product and service
What do you like best about the product?
Simple layout, intelligent search, good features. Excellent cloud-based system allows users full access whilst working from home/anywhere. Well supported by Bynder's support teams if there is a query or problem.
What do you dislike about the product?
I would prefer some customization of viewing the asset bank by reordering the results by date to be set as a default.
What problems is the product solving and how is that benefiting you?
It is much easier to identify assets that are now off-brand and the relating assets tool is incredibly useful to tie film and photography projects together for case studies etc.
Our experience with Bynder and Tony was 10/10.
What do you like best about the product?
We loved our onboarding manager, Tony. He broke things down in a very digestible way. He was on top of everything and made sure we completed our tasks on time. He also went the extra mile and took calls with our team to understand the Master Uploader process.
What do you dislike about the product?
There was nothing we disliked about our onboarding process.
What problems is the product solving and how is that benefiting you?
Using Bynder, we're making it easier for the full team to find photos, videos and documents.
Recommendations to others considering the product:
n/a
Vast improvement from our last DAM
What do you like best about the product?
The ability to tag and search assets without over-complex folder structures. Ability to have links and collections.
What do you dislike about the product?
Reporting could be a little more dynamic and provide more insights into how and when assets are accessed.
What problems is the product solving and how is that benefiting you?
We need various security options for multiple user groups. An added benefit is being able to have digital branding guidelines.
Recommendations to others considering the product:
Ensure you build a strong core team that represents the full breathe of your business and spend time with Taxonomy
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