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Amazing Platform, Excellent Onboarding and Support
What do you like best about the product?
Bynder is intuitive, extremely customizable, has excellent version control, and makes finding and sharing assets quick and easy. The onboarding and implementation experience was fantastic too. Our Bynder onboarding rep guided us every step of the way and was so supportive and knowledgeable.
What do you dislike about the product?
We just recently rolled out Bynder to the organization and users are still getting up to speed, but so far we haven't seen any downsides!
What problems is the product solving and how is that benefiting you?
Our assets were spread across google drives, computer desktops, and other places, and it was hard for team members to find what they need. They often had to do a lot of digging to find a specific asset, or ask someone else if they know where an asset was located. Bynder pulls everything into one place, making it easy for everyone to quickly find assets. It has significantly cut down on the time spent looking for files and also ensures everyone has access to the most up-to-date files. Team members also love how easy it is to share assets both internally and externally.
We manage our digital assets online through Bynder
What do you like best about the product?
I simply enjoy its easy-to-use user dashboard and convenient brand management features that include video brand studio, workflow manager, and digital asset management infrastructure. Besides, there are lots of configuration and branding options, along with many other useful features. The entire signup and setup process is quick and structured.
What do you dislike about the product?
Though it is user-friendly and straightforward in most cases, it is a bit band when it comes to the reporting tool as it is not that user-friendly and sufficient to represent all necessary statistical data.
What problems is the product solving and how is that benefiting you?
Our entire marketing team has been using Bynder to share digital assets such as images, videos, files, and documents online from anywhere, conveniently, instantly, yet securely. In short, we love using it as it saves our time and resources.
Wonderful onboarding and customer support experience.
What do you like best about the product?
Great user interface and very intuitive.
What do you dislike about the product?
Would like to see more integration features with other project management tools.
What problems is the product solving and how is that benefiting you?
Version control and creating a central place for the organization to find marketing assets.
Recommendations to others considering the product:
It's important to create a thoughtful and well developed system for migrating assets out of Drive, Dropbox, etc and into Bynder.
Bynder exceeded our expectations
What do you like best about the product?
The onboarding process was a lot more useful than we could have ever imagined. It really helped us become self sufficient and we got to learn all the different aspects of the DAM system. We would not have gotten the same results without the onboarding team who was there every step of the way.
What do you dislike about the product?
The only feature we are missing from the DAM system is the ability to give the option for an entire user group to request items, that would normally be free to use for others. Thus giving us a greater flexibility and control over which assets are being used by whom. Right now we can only set this to specific assets.
What problems is the product solving and how is that benefiting you?
We will now have a better control over our media assets and will be able to deliver richer experience for our customers. We no longer have to loose track of where assets are stored or where to find the latest changes made to an asset.
Recommendations to others considering the product:
If you are in the market of acquiring a DAM system, you need to consider Bynder. I am sure that it will blow your expectations.
Never been more satisfied
What do you like best about the product?
The filter functions and the analytics + the cockpit view from the admin
What do you dislike about the product?
the multi-language option. the titles are absolut. would be cooler if they could be translated (manully) into other languages
What problems is the product solving and how is that benefiting you?
data quality in the organization
Recommendations to others considering the product:
No need to think about this software. Great implementation and a lovely support!
East to set-up and use!
What do you like best about the product?
It is so user friendly! Our team has many different levels of comfortability with technology, but they have all been able to adapt quickly due to ease of use and the clean interface.
What do you dislike about the product?
It would be nicer is the mass uploader was a smother and simpler process. Some team members struggle with it.
What problems is the product solving and how is that benefiting you?
Our team previously all had assets saved throughout many different platforms and locations. This allows us to localize the assets and keep a set taxonomy structure.
Recommendations to others considering the product:
We highly recommend Bynder for those looking to start/migrate over to a DAM. The easy to use interface and the help they have provided along the way with set up has been amazing.
Bynder is a quite good tool
What do you like best about the product?
Searching and Smart-Filters are great: Easy Search for what you need,
API is really awesome:
Mass-Upload: Great that you can upload a big bunch of files
Auto-Tagging is perfect for english-speaking Customers
API is really awesome:
Mass-Upload: Great that you can upload a big bunch of files
Auto-Tagging is perfect for english-speaking Customers
What do you dislike about the product?
There are some strange bugs regarding mass-upload and building file-names
What problems is the product solving and how is that benefiting you?
We developed an Interface for OpenCMS: The API is great, documentation good and if you use the "Compact View" it is rather simple to develop for your own CMS
Recommendations to others considering the product:
Trust Onboarding-Team and take their advices
Personable and Custom Experience
What do you like best about the product?
I appreciated the personal service that Bynder provided us. We looked at other platforms that didn't provide the custom setup and training and found that to be critical to our success. We were able to solve for all of our specific use cases with our specialist and create something awesome for our organization. Rob was so incredibly knowledgable and knew the platform inside and out. He did an outstanding job setting us up for success. We loved working with him.
What do you dislike about the product?
I wish I fully understood the time commitment in terms of what would be expected of us outside of the training times prior to starting. I wish we would have been able to communicate clearer to our superiors about what would be expected as it turned out to require a lot more time than just the weekly meeting on our end internally.
What problems is the product solving and how is that benefiting you?
We are an almost fully remote company and needed a centralized platform to store and find all of our media assets. This tool will be invaluable for self-service which will save us an unbelievable amount of time and also make sure we are getting the most out of assets we are paying to develop.
Recommendations to others considering the product:
We looked at several different options but felt as thought Bynder provided us the most for our money. We found the customization and training to be invaluable and wasn't something other popular platforms were offering us.
Great solution and awesome people to work with. It has been a pleasure working with the Bynder team.
What do you like best about the product?
Love the intuitive interface and the customizations to make it our own. Seemed like every time we had a request, they said no problem and made it happen.
What do you dislike about the product?
Nothing to report at this time as everything we have done to this point has been great.
What problems is the product solving and how is that benefiting you?
One place to store all our assets that is cloud based. No more logging into the server to try and search through hundreds of folders and waiting for the server to catch up.
Excellent onboarding training
What do you like best about the product?
An hour weekly meeting, making it time manageable to learn. I also really enjoyed our trainer Caitlin Grant, she was so helpful and knowledgeable.
What do you dislike about the product?
I would say the only thing I did not like was that you have to re-upload imagery to build your homepage, make it double work. You can't take images that you uploaded to your assets to use on the homepage.
What problems is the product solving and how is that benefiting you?
Being new to the company finding out the marketing collateral that we are missing for our brand. How easy it will be to send assets to our international distributors.
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