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We've been using Voucherify for years and it's a vital part of our business
What do you like best about the product?
Voucherify has a solid, dependable implementation of vouchers and automatic promotions, and the functionality continues to grow. We needed a loyalty program for our users and were able to use Voucherify's and it works extremely well. The API is easy to use and the responses contain useful information that enable us to have meaningful flows for our users. Voucherify's servers are dependable, reliable and always available. The support is excellent, and if I ever need to do something that's not obvious, they often provide several workarounds to help us out.
What do you dislike about the product?
Their management website used to be a little clunky, but it's recently been overhauled and is way better now, so there's nothing I dislike.
What problems is the product solving and how is that benefiting you?
We use Voucherify to apply automatic discounts for our VIP members at checkout. We also use it for manually entered discount codes. We most recently implemented our loyalty program using Voucherify. It's an essential part of our offering and helps us engage users and keep them coming back.
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A great tool that helped us to boost our customer retention & build up a Loyalty program
What do you like best about the product?
- The tool gives a high range of possibilities to perform tailored promotions and define audience segments.
- One of the best tool to manage Loyalty programs (and less costly than comparable solutions).
- Easy to manage promotions and loyalty actions as all distribution channels are managed via the tool (one trigger).
- Great support from the voucherify team.
- Complete user guide that makes it not too complex to set up the tool and start using it.
- One of the best tool to manage Loyalty programs (and less costly than comparable solutions).
- Easy to manage promotions and loyalty actions as all distribution channels are managed via the tool (one trigger).
- Great support from the voucherify team.
- Complete user guide that makes it not too complex to set up the tool and start using it.
What do you dislike about the product?
Some additional features could be developed. Eg. It is not possible to define a time delay to triggers, users receive the messages (SMS, emails, banners...) as soon as they enter an audience segment or perform an event, but we cannot set a timeslot or delay to avoid sending the communication out of office hours. This could be an issue if the data synch from the CRM and Voucherify is not in real time and performed by night (users will then receive the communication by night...).
What problems is the product solving and how is that benefiting you?
The tool enable to create a custom point based loyalty program and also to centralize the distribution channels into one single tool (one trigger).
A powerful tool with many features. Great support
What do you like best about the product?
Voucherify is a robust, tool, that enabled our team to manage in app promotions and gifts. It is extremely flexible. Wehave been using Voucherify for several years and been impressed with their growth and the support they have given us.
we use on a daily basis.
we use on a daily basis.
What do you dislike about the product?
The time zone used to be an issue, but now solved.
What problems is the product solving and how is that benefiting you?
Giving rewards to players, and bonuses for puchases.
A professional team of experts offering a powerful promotions engine
What do you like best about the product?
The variety of promotion features and the flexibility to adapt them for every client of our MaaS technology. In general clear and informative APIs so the integration is smooth. Also I really appreciate Voucherify's expertise and extremely professional customer support.
What do you dislike about the product?
It takes time for us to adapt the promotion solution the way we need them to work in our platform but it may not be entirely dependent on the Voucherify but more on the complexity of our product. Every time we were missing some functionality Voucherify were quick to develop it.
What problems is the product solving and how is that benefiting you?
Voucherify allows us to scale our MaaS technology and implement advanced promotion features to our clients - multiple European cities. Our clients can set up marketing campaigns almost without our support as Voucherify's dashboards and console is available to them. This is also more cost efficient than building such a product in-house.
Great software with excellent support
What do you like best about the product?
their support and speed of implementation. their roadmap gets implemented and suggestions are incorporated into their roadmap
What do you dislike about the product?
i guess the timezone lag means i can never get to speak on live chat
What problems is the product solving and how is that benefiting you?
allowing multiple campaigns to run, dynamic campaigns and product collections, we have over 3M products so traditinal campaign management does not work for us
Great product for promotions and voucher codes management
What do you like best about the product?
- Easy to use and learn, quite intuitive to pick up functionalities
- A flexible and customisable solution to suit specific business needs
- Regular product updates to improve user-friendliness
- Excellent customer support and troubleshooting even across opposite time zones
- A flexible and customisable solution to suit specific business needs
- Regular product updates to improve user-friendliness
- Excellent customer support and troubleshooting even across opposite time zones
What do you dislike about the product?
- Nothing in particular that I dislike
- Little things like better search functions and reporting filters could be improved but they don't prevent us from using the platform on a day to day basis
- Little things like better search functions and reporting filters could be improved but they don't prevent us from using the platform on a day to day basis
What problems is the product solving and how is that benefiting you?
We were looking for an end-to-end voucher solution that supports campaign creation, bulk code generation, rules, and performance tracking. Voucherify ticks all the boxes, and it is a solution that integrates seamlessly with our existing tech stack. We are able to create and modify campaigns and rules easily without dev work.
Great product and API
What do you like best about the product?
Our experience with Voucherify's API was highly positive, as it allowed us to quickly implement a comprehensive coupon system with minimal time investment. The platform's capability to utilize validation rules with metadata particularly stood out, offering us enhanced flexibility and control in tailoring our promotional strategies. This aspect of Voucherify made it possible to create more dynamic and effective coupon campaigns, tailored to our specific needs and goals.
What do you dislike about the product?
While the UI of Voucherify can sometimes feel a bit cumbersome, it didn't significantly impact our experience since we primarily relied on the API for operations. However, enhancing the UI to be more intuitive and flexible would greatly benefit non-technical team members, allowing for smoother and more efficient use of the system by all team members. This improvement could bridge the gap between technical and non-technical users, fostering a more inclusive and productive environment.
What problems is the product solving and how is that benefiting you?
Voucherify is solving the challenge of efficiently managing discounting and incentive programs for our ecommerce platform. This benefits our users (sport clubs) by enhancing fan engagement and revenue generation. The integration of Voucherify offers a robust, reliable tool for running creative campaigns and promotions, simplifying the process and allowing for more dynamic and targeted marketing strategies.
Voucherify helped us improving our conversion
What do you like best about the product?
While catering to a premium marketplace with a high AOV like ours, creating promotions can be challenging. However, Voucherify's exceptional personalization and scalability are a perfect fit for our needs at Whoppah.
What do you dislike about the product?
The backend can use some sparkling colors
What problems is the product solving and how is that benefiting you?
Implementing a two-sided referral program. Quick integration of advanced promo capabilities into their custom app. Granting control over promotions to the marketing team.
Great product, great support.
What do you like best about the product?
The product seamlessly integrates with our existing tech stack and the support we receive from Voucherify is first class.
What do you dislike about the product?
Sometimes the dashboard/UX can feel a little clunky and it would be good to have more options to export campaign data from the platform.
What problems is the product solving and how is that benefiting you?
Voucherify helps us deliver promo codes to users
An Incredable Solution For Voucher Management.
What do you like best about the product?
The design, service-based design, and traceability of each call are quite helpful in troubleshooting. In terms of flexibility, the role permission was also quite strong.The servicing call went off without a hitch. Meta-data is a notion that allows us to tailor the product for our account-specific coupons. The redemption log and internal linkages are unaffected by the deletion of old coupons; redemptions are unaffected.
What do you dislike about the product?
Customer service was poor, and we struggled to locate the data several times. The redemption table lacked search capabilities, making it difficult to analyze the data. The new design made it more difficult to create a coupon, and there were issues in other browsers, such as Internet Explorer. Analytics was insufficiently robust to meet our requirements.
What problems is the product solving and how is that benefiting you?
We use Voucherify to set up deal crusades, our reference program and gift voucher program. Voucherify offers answers for assist with overseeing client rebate programs and with their client assistance has been a program we utilize day to day. It supplanted an old Wordpress Solution. It made the process of implementing a voucher, referral, and discount system much easier.The team, support team, and CEO are all extremely attentive and quick to resolve problems!The coupons can now be managed by the marketing team without involving the engineers.The development team was literally conquered by the API's customizability and extensive documentation.
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