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A powerful tool with many features. Great support
What do you like best about the product?
Voucherify is a robust, tool, that enabled our team to manage in app promotions and gifts. It is extremely flexible. Wehave been using Voucherify for several years and been impressed with their growth and the support they have given us.
we use on a daily basis.
we use on a daily basis.
What do you dislike about the product?
The time zone used to be an issue, but now solved.
What problems is the product solving and how is that benefiting you?
Giving rewards to players, and bonuses for puchases.
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A professional team of experts offering a powerful promotions engine
What do you like best about the product?
The variety of promotion features and the flexibility to adapt them for every client of our MaaS technology. In general clear and informative APIs so the integration is smooth. Also I really appreciate Voucherify's expertise and extremely professional customer support.
What do you dislike about the product?
It takes time for us to adapt the promotion solution the way we need them to work in our platform but it may not be entirely dependent on the Voucherify but more on the complexity of our product. Every time we were missing some functionality Voucherify were quick to develop it.
What problems is the product solving and how is that benefiting you?
Voucherify allows us to scale our MaaS technology and implement advanced promotion features to our clients - multiple European cities. Our clients can set up marketing campaigns almost without our support as Voucherify's dashboards and console is available to them. This is also more cost efficient than building such a product in-house.
Great software with excellent support
What do you like best about the product?
their support and speed of implementation. their roadmap gets implemented and suggestions are incorporated into their roadmap
What do you dislike about the product?
i guess the timezone lag means i can never get to speak on live chat
What problems is the product solving and how is that benefiting you?
allowing multiple campaigns to run, dynamic campaigns and product collections, we have over 3M products so traditinal campaign management does not work for us
Great product for promotions and voucher codes management
What do you like best about the product?
- Easy to use and learn, quite intuitive to pick up functionalities
- A flexible and customisable solution to suit specific business needs
- Regular product updates to improve user-friendliness
- Excellent customer support and troubleshooting even across opposite time zones
- A flexible and customisable solution to suit specific business needs
- Regular product updates to improve user-friendliness
- Excellent customer support and troubleshooting even across opposite time zones
What do you dislike about the product?
- Nothing in particular that I dislike
- Little things like better search functions and reporting filters could be improved but they don't prevent us from using the platform on a day to day basis
- Little things like better search functions and reporting filters could be improved but they don't prevent us from using the platform on a day to day basis
What problems is the product solving and how is that benefiting you?
We were looking for an end-to-end voucher solution that supports campaign creation, bulk code generation, rules, and performance tracking. Voucherify ticks all the boxes, and it is a solution that integrates seamlessly with our existing tech stack. We are able to create and modify campaigns and rules easily without dev work.
Great product and API
What do you like best about the product?
Our experience with Voucherify's API was highly positive, as it allowed us to quickly implement a comprehensive coupon system with minimal time investment. The platform's capability to utilize validation rules with metadata particularly stood out, offering us enhanced flexibility and control in tailoring our promotional strategies. This aspect of Voucherify made it possible to create more dynamic and effective coupon campaigns, tailored to our specific needs and goals.
What do you dislike about the product?
While the UI of Voucherify can sometimes feel a bit cumbersome, it didn't significantly impact our experience since we primarily relied on the API for operations. However, enhancing the UI to be more intuitive and flexible would greatly benefit non-technical team members, allowing for smoother and more efficient use of the system by all team members. This improvement could bridge the gap between technical and non-technical users, fostering a more inclusive and productive environment.
What problems is the product solving and how is that benefiting you?
Voucherify is solving the challenge of efficiently managing discounting and incentive programs for our ecommerce platform. This benefits our users (sport clubs) by enhancing fan engagement and revenue generation. The integration of Voucherify offers a robust, reliable tool for running creative campaigns and promotions, simplifying the process and allowing for more dynamic and targeted marketing strategies.
Voucherify helped us improving our conversion
What do you like best about the product?
While catering to a premium marketplace with a high AOV like ours, creating promotions can be challenging. However, Voucherify's exceptional personalization and scalability are a perfect fit for our needs at Whoppah.
What do you dislike about the product?
The backend can use some sparkling colors
What problems is the product solving and how is that benefiting you?
Implementing a two-sided referral program. Quick integration of advanced promo capabilities into their custom app. Granting control over promotions to the marketing team.
Great product, great support.
What do you like best about the product?
The product seamlessly integrates with our existing tech stack and the support we receive from Voucherify is first class.
What do you dislike about the product?
Sometimes the dashboard/UX can feel a little clunky and it would be good to have more options to export campaign data from the platform.
What problems is the product solving and how is that benefiting you?
Voucherify helps us deliver promo codes to users
Great product, excellent customer service!
What do you like best about the product?
We've had the pleasure of using the voucherify product for just over 1 year and must say the customer service and product especially meets our needs and delivers exceptional value to us. We've tried alternative solutions in the past but the product, updates and platform works best for us. From integration to customer support staff we've had the warmest and speedy responses, which matters when you have a live product.
What do you dislike about the product?
So far we are satisfied with the platform and support.
What problems is the product solving and how is that benefiting you?
We operate an in-app user rewards system so using the Voucherify API offered cost/time value for effective delivery.
Good product, great people
What do you like best about the product?
The technical and sales support was excellent - some of the best product demonstration and requirements capture I have experienced with any third party. Kamila and Kasjan were great at trying to understand our business use cases and tailored the demo exactly to these. They were always available to answer questions and were incredibly transparent about how their pricing works and what tier we should go for. The Product itself is solid and very simple to use - there are constant product releases with new features and it's very intuitive to use.
What do you dislike about the product?
There isn't anything that I dislike per se. I think we are probably under-using the platform in terms of its overall capabilities, so maybe there could be more follow-ups from the team to drive deeper integration. However, I would rather it this way around Vs being overtly pressured to use a feature we may not be ready for yet
What problems is the product solving and how is that benefiting you?
We needed a new discounting solution that would give us a broad range of features out of the box. The Product is incredibly flexible, which means that we can execute campaigns with variables that we couldn't configure previously with our internal solution (without a lot of engineering effort). We benefit from the flexibility to customize campaigns without engineering and we also have a greater velocity in our general experimentation. The other benefit, which we are yet to exploit, are other features like the Referal product, wallet and loyalty programs
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