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Voucherify

Voucherify | 1

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External reviews

12 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Consumer Services

Great product, excellent customer service!

  • October 04, 2022
  • Review verified by G2

What do you like best about the product?
We've had the pleasure of using the voucherify product for just over 1 year and must say the customer service and product especially meets our needs and delivers exceptional value to us. We've tried alternative solutions in the past but the product, updates and platform works best for us. From integration to customer support staff we've had the warmest and speedy responses, which matters when you have a live product.
What do you dislike about the product?
So far we are satisfied with the platform and support.
What problems is the product solving and how is that benefiting you?
We operate an in-app user rewards system so using the Voucherify API offered cost/time value for effective delivery.


    Richard L.

Good product, great people

  • July 14, 2022
  • Review verified by G2

What do you like best about the product?
The technical and sales support was excellent - some of the best product demonstration and requirements capture I have experienced with any third party. Kamila and Kasjan were great at trying to understand our business use cases and tailored the demo exactly to these. They were always available to answer questions and were incredibly transparent about how their pricing works and what tier we should go for. The Product itself is solid and very simple to use - there are constant product releases with new features and it's very intuitive to use.
What do you dislike about the product?
There isn't anything that I dislike per se. I think we are probably under-using the platform in terms of its overall capabilities, so maybe there could be more follow-ups from the team to drive deeper integration. However, I would rather it this way around Vs being overtly pressured to use a feature we may not be ready for yet
What problems is the product solving and how is that benefiting you?
We needed a new discounting solution that would give us a broad range of features out of the box. The Product is incredibly flexible, which means that we can execute campaigns with variables that we couldn't configure previously with our internal solution (without a lot of engineering effort). We benefit from the flexibility to customize campaigns without engineering and we also have a greater velocity in our general experimentation. The other benefit, which we are yet to exploit, are other features like the Referal product, wallet and loyalty programs