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454 reviews
from and

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    Insurance

Gets the job done with our legacy environment

  • April 10, 2025
  • Review provided by G2

What do you like best about the product?
I like that it supports moving data from a legacy environment. It easily connects to our mainframe database and moves incremental data. When we needed support, we are able to get on a call and solve the issue. I like the number of available connectors, should we decide to utilize more data sources. The recent change in licensing has allowed us to increase our data and reduce our spend. Overall I like this tool.
What do you dislike about the product?
Our challenge is that we have a cloud hosted mainframe database, we had an issue using the proxy version of the sync tool, and had to switch to a reverse SSH tunnel that requires a bit more work to set up an maintain. After a few months of figuring it out, we are now stable.
What problems is the product solving and how is that benefiting you?
We needed an easy tool to move our data from mainframe to Snowflake. I like that it does incremental change for the database, which makes the sync time less.


    Mediha Šiljić

Built-in connectors offer extensive data source integration and time savings

  • April 07, 2025
  • Review provided by PeerSpot

What is our primary use case?

Fivetran is our main ETL tool. We use it primarily to extract data from different data sources and load it to our data warehouse. We don't do any transformations using Fivetran, as it is primarily used just for data extraction.

What is most valuable?

The most valuable feature of Fivetran is its built-in connectors for a wide range of data sources. This covers about ninety-five percent of our needs. It also includes monitoring features which are essential for managing data connections from a couple of dozen different data sources through one tool. We don't need to worry about upgrades as Fivetran manages them. It's crucial for us to have everything managed through one tool.

What needs improvement?

Fivetran could improve by adapting more for technical users and by providing more options for such users. There should be more adaptability in terms of new features. If a specific feature is required, it should be integrated promptly. Improvement in existing connectors with new features is desirable. Enhancements around customer-focused product adaptation are also suggested.

For how long have I used the solution?

I have been using Fivetran for at least four years.

How are customer service and support?

The technical support provided by Fivetran has generally been good, with a response time and competence that I would rate as good. However, sometimes I feel they do not fully adapt their product to the needs of customers.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I have used some other similar tools in the past that also provided automatic schema migrations.

What about the implementation team?

We have internal people that manage Fivetran, implying that the implementation was handled internally.

What was our ROI?

Primarily, Fivetran brings time savings. It saves us the effort of having one to two data engineers managing the tasks that Fivetran handles. However, since they upgraded their pricing every year and despite discounts, I would not consider pricing to be an advantage.

What's my experience with pricing, setup cost, and licensing?

Our current yearly contract for Fivetran is approximately $70,000. Their pricing has increased over the years, so it's not seen as an advantage anymore. However, we do receive discounts with each contract.

What other advice do I have?

Overall, I would rate Fivetran nine out of ten. In the future, I hope Fivetran addresses pricing and features more promptly to improve adaptability.

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other


    Mental Health Care

Expensive but valuable

  • March 13, 2025
  • Review provided by G2

What do you like best about the product?
The simplicity of use and wide-ranging number of "pre-baked" sources. It is very impressive, and the catalogue is always growing.
What do you dislike about the product?
The pricing model, specially the new "MARs per connector" pricing model.
We would use it for more sources, specially, event sources, but it is impractical.
What problems is the product solving and how is that benefiting you?
It is our primary ingestion method from SaaS providers and 3rd party solutions. The way schema changes are managed is very solid, creates consistency on our approach, and saves engineering time.


    Kyoung Seop S.

Low code, low management for data pipeline

  • March 13, 2025
  • Review provided by G2

What do you like best about the product?
HVR, HVA, many connectors with easy management
What do you dislike about the product?
There is few items to be improved, especially in UI side
What problems is the product solving and how is that benefiting you?
High frequent near real time replication from on-prem SQL to Data Lake (ADLS gen2) through Snowflake with HVA hybrid,


    Real Estate

very expensive for use cases

  • February 13, 2025
  • Review provided by G2

What do you like best about the product?
Ease of use for non-technical people and multiple functions
What do you dislike about the product?
costs associated with data pipelines
What problems is the product solving and how is that benefiting you?
hubspot


    Accounting

A great tool, but with a matching price tag

  • February 07, 2025
  • Review provided by G2

What do you like best about the product?
The most useful thing about Fivetran is that it considers a lot of things for us. We use it everyday for ingestion, and it's working very well. It took little time to implement and integrate with our product, and their support has been really nice.
What do you dislike about the product?
The only downside we face while using Fivetran is the cost. The associated cost is not cheap.
What problems is the product solving and how is that benefiting you?
Ingesting data from Customers


    Alec P.

The product works. Can get expensive on some bigger connectors.

  • February 06, 2025
  • Review provided by G2

What do you like best about the product?
Reliability. The product works. We have rarely been let down by it.
What do you dislike about the product?
Obscure pricing. Super normalised data models also just add to MAR
What problems is the product solving and how is that benefiting you?
We use Fivetran to bring in data from external sources. We do not use their pre-built models


    Consumer Electronics

FiveTran is expensive but worth it

  • December 16, 2024
  • Review provided by G2

What do you like best about the product?
It has reduced our data engineer headcount and their communication about issues/bugs has been great, highly proactive. Our trust level is high with it.
What do you dislike about the product?
It is a proprietary platform, so it may not have long-term sustainability depending upon its cost effectiveness relative to other upcoming options.
What problems is the product solving and how is that benefiting you?
Extraction of data from SaaS applications to Snowflake


    Information Technology and Services

Best Third Party ETL

  • December 11, 2024
  • Review provided by G2

What do you like best about the product?
Great variety of connectors and ease of setup
What do you dislike about the product?
Some connectors are advertised as fully functional but do not work
What problems is the product solving and how is that benefiting you?
It allows us to pull a variety of data sources into a single data warehouse


    Juan D.

Very easy to use and set up

  • December 11, 2024
  • Review provided by G2

What do you like best about the product?
Setting up connectors is very easy and intuitive. Their customer support has been amazing so far. We are using Fivetran as our sole Extraction and Loading tool for our data warehouse
What do you dislike about the product?
This is more of a niche request, but working on the sports industry there aren't as many connectors that support the tools we are used to using in the Sports Industry (Fortress, Tickets.com, TM, etc)
What problems is the product solving and how is that benefiting you?
It helps me build managed Extraction and Loading pipelines from multiple sources and send them over to our Datalake and Data Warehouse