Fivetran Data Movement Platform
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Essential data tool for consolidating our customer views and analyses
What do you like best about the product?
Census's tool has a straightforward UI that's easy to adopt, allowing you to spend the majority of your time assessing business value and validating results.
What do you dislike about the product?
The alerting functionality, which lets the user know if sync jobs have failed, sometimes misses the mark and doesn't quickly alert.
What problems is the product solving and how is that benefiting you?
Census allows us to consolidate multiple usage data views about our customers into a streamlined experience for our customer-facing teams.
The product has been very good and the people have been very good to work with.
What do you like best about the product?
The product is very simple to implement and was very intuitive.
What do you dislike about the product?
It would be nice to send data to and from multiple sources. For example, if you could send data from Netsuite into Anaplan that would be great. Another example would be instead of just Google Sheets to Anaplan, there was a way to send data back from Anaplan to Google Sheets.
What problems is the product solving and how is that benefiting you?
Helping us get data that was previously in a silo out to a source that's now much more scalable and more insightful.
Decent reverse ETL tool
What do you like best about the product?
For the most part, Census works well and is easy to use. It does what it says on the tin with little struggle. The Census team also seems to be continuously upgrading their product, and already some complaints I previously would have had have been addressed.
What do you dislike about the product?
- can be difficult to debug errors
- unable to see past versions of queries
- testing a new sync or a sync change is very limited
- unable to see past versions of queries
- testing a new sync or a sync change is very limited
What problems is the product solving and how is that benefiting you?
Census allows us to get all of our customer data into Salesforce quickly and easily.
A very valuable, resilient, and flexible Reverse ETL Tool
What do you like best about the product?
Census supports more integration destinations than I've seen in the market, and their team is always open to feedback on connector improvements and additions to their suite.
What do you dislike about the product?
The pricing structure has been difficult to navigate at times. Depending on the destination, its addition can have a very large impact to cost (ex. Netsuite, SalesForce).
What problems is the product solving and how is that benefiting you?
We use Census to push customer data down to a variety of tools from our enterprise data warehouse. This includes tools such as SalesForce Marketing Cloud, and Zendesk. Additionally, upon signing with Census, they partnered with us to develop a Pendo connector, which we still use today.
Census has directly impacted how we use data
What do you like best about the product?
Census is easy to use and responsive to feedback. We currently use census in marketing audiences, salesforce, iterable, and zendesk ticket information. It is easy to set up and I love the integration with dbt cloud
What do you dislike about the product?
I don't like that I cant write custom connectors. Compared to other tools like hightouch, census is very non-configurable on the engineering side. Having a open source connector shell would be very helpful for many of our tasks
What problems is the product solving and how is that benefiting you?
The biggest impact census has currently is in our zendesk ticket information. We now update zendesk customer support tickets with information about the transaction and user within 30 minutes of ticket creation. This allows our overseas customer support team to not leave the app at all to respond and fix user issues. Its sped up our throughput significantly
Best new SaaS product to add to your toolkit
What do you like best about the product?
Easy to use, responsive team, solves a lot
What do you dislike about the product?
The Slackbot could use a bit of work and more customization
What problems is the product solving and how is that benefiting you?
Ability to move data to 3rd party tools using just SQL. We can run marketing experiments without much eng lift now.
It is easily one of the best and simplest Reverse ETL tool I have ever used!
What do you like best about the product?
Learning to use this tool was very easy. It has a simple and effective UI which makes it easier to navigate between models and syncs. You can easily connect your Data WH, perform the data transformation using SQL and make a connection with your CRM, GTM tools, and customer communication platforms like Intercom, Google Sheets, etc. to execute the reverse ETL process. The most recent interface updates have improved navigation and I would highly recommend this tool.
What do you dislike about the product?
I would love to use a python script in Census and do the reverse ETL (push data into our CRM). This functionality is not available right now in Census. This feature would help us to build our predictive models directly in python and load the output data directly into our destination. This would be a powerful addition to our analytics efforts here at Crossbeam.
What problems is the product solving and how is that benefiting you?
There are lots of data requests that our team asks for from time to time and we need to push those data points into our CRM, GTM tools, and customer communication platforms like Intercom. To do that effectively and efficiently, Census has been a big help and a game-changer.
Census ingestions and syncs
What do you like best about the product?
Ease of Use
Short learning curve
Support for Salesforce/Marketo/Redshift/DBT
Error notifications when a sync doesn't happen for whatever reason
Very responsive support team
Short learning curve
Support for Salesforce/Marketo/Redshift/DBT
Error notifications when a sync doesn't happen for whatever reason
Very responsive support team
What do you dislike about the product?
That Census is phasing out ingestions and maybe that's the reason why there is no way of knowing why an Ingestion failed.
Manual dependency on the support team to add fields to the ingestions, once again due to it being phased out, makes little sense to automate this.
Manual dependency on the support team to add fields to the ingestions, once again due to it being phased out, makes little sense to automate this.
What problems is the product solving and how is that benefiting you?
Helps us Ingest data into storage and allows syncing into our CRM and marketing systems. Minimal SQL required.
Allows for advanced calculations/models before syncing data into systems.
Great Cx care, I can slack them for any issue we face.
Allows for advanced calculations/models before syncing data into systems.
Great Cx care, I can slack them for any issue we face.
The user experience is great
What do you like best about the product?
The easy usage of Census and the reliability are the key factors.
What do you dislike about the product?
Not really a critique, but the sync duration is rather long. But this is probably due to the large amount of data
What problems is the product solving and how is that benefiting you?
Synching data from one source to an external source.
Census has saved my day numerous times and it just gets better
What do you like best about the product?
What not to like!
They got an awesome and active community ready to help. Their support is great and always going the extra mile.
And of course, their unique selling point, a pretty awesome and fast technology for reverse ETL.
They got an awesome and active community ready to help. Their support is great and always going the extra mile.
And of course, their unique selling point, a pretty awesome and fast technology for reverse ETL.
What do you dislike about the product?
It's just the working hours, I work in Germany and they work in USA. It's not particularly about Census.
The only thing I might disagree with is some design choices and some product features but they work hard and fast.
The only thing I might disagree with is some design choices and some product features but they work hard and fast.
What problems is the product solving and how is that benefiting you?
It's solving many problems for me:
- Getting the data somewhere, fast.
- Actually getting the data somewhere.
- Being flexible when I need it to be without having to wait for a PR to be approved and sync times.
probably much more that I have not fully comprehended yet.
- Getting the data somewhere, fast.
- Actually getting the data somewhere.
- Being flexible when I need it to be without having to wait for a PR to be approved and sync times.
probably much more that I have not fully comprehended yet.
Recommendations to others considering the product:
Product-wise, you get what you see. A fast and flexible tool to get the job done.
Service-wise, you get more than you see. They go the extra mile and that is not to be taken for granted!
I strongly recommend though that you make sure this product is up to your needs and fits what you need. Ask yourself, why do I need speed on data and for what?
Service-wise, you get more than you see. They go the extra mile and that is not to be taken for granted!
I strongly recommend though that you make sure this product is up to your needs and fits what you need. Ask yourself, why do I need speed on data and for what?
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