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Reviews from AWS customer

4 AWS reviews

External reviews

803 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Computer Games

Easy to use once all set up!

  • June 27, 2022
  • Review provided by G2

What do you like best about the product?
The two things that separate Census from the rest are the testers and the team! We've used both to accelerate our onboarding onto Census. Whenever we run into a snag, we start by debugging using the tester. If we're unable to come to a solution with the tester, the Census team usually jumps in and provides great support to bring us home.
What do you dislike about the product?
The initial setup was quite difficult to get squared away. This could have been a product of my team being new to the space & some internal restrictions. Once we got the testers green, it was fairly smooth sailing
What problems is the product solving and how is that benefiting you?
Automation of CRM data from our data warehouse to SFMC


    Computer Software

Huge unlock for our Marketing Org

  • June 27, 2022
  • Review provided by G2

What do you like best about the product?
Census was easy to implement and is quick and easy to update. The Census team has gone above and beyond to ensure our success!
What do you dislike about the product?
Some Marketo integration errors have required our attention, however, the Census team has gone above and beyond to help us troubleshoot.
What problems is the product solving and how is that benefiting you?
Census allows us to move data from our data warehouse into our Marketing systems with relatively few developer resources.


    Andrei D.

Great tool for Extract Load processes - very simple UI and no code required

  • June 27, 2022
  • Review provided by G2

What do you like best about the product?
It's very easy and intuitive to use - there is no code required. Within minutes I was able to set up a data transfer from BigQuery to Hubspot without having to interact with either of the APIs
What do you dislike about the product?
I did run into an error upon loading the fields from my data source. However, upon a refresh in the web browser, the issue disappeared
What problems is the product solving and how is that benefiting you?
It's a no-code tool for data transfers between various platforms


    Computer Software

Essential data tool for consolidating our customer views and analyses

  • June 25, 2022
  • Review provided by G2

What do you like best about the product?
Census's tool has a straightforward UI that's easy to adopt, allowing you to spend the majority of your time assessing business value and validating results.
What do you dislike about the product?
The alerting functionality, which lets the user know if sync jobs have failed, sometimes misses the mark and doesn't quickly alert.
What problems is the product solving and how is that benefiting you?
Census allows us to consolidate multiple usage data views about our customers into a streamlined experience for our customer-facing teams.


    Food & Beverages

The product has been very good and the people have been very good to work with.

  • June 24, 2022
  • Review provided by G2

What do you like best about the product?
The product is very simple to implement and was very intuitive.
What do you dislike about the product?
It would be nice to send data to and from multiple sources. For example, if you could send data from Netsuite into Anaplan that would be great. Another example would be instead of just Google Sheets to Anaplan, there was a way to send data back from Anaplan to Google Sheets.
What problems is the product solving and how is that benefiting you?
Helping us get data that was previously in a silo out to a source that's now much more scalable and more insightful.


    Insurance

Decent reverse ETL tool

  • June 24, 2022
  • Review provided by G2

What do you like best about the product?
For the most part, Census works well and is easy to use. It does what it says on the tin with little struggle. The Census team also seems to be continuously upgrading their product, and already some complaints I previously would have had have been addressed.
What do you dislike about the product?
- can be difficult to debug errors
- unable to see past versions of queries
- testing a new sync or a sync change is very limited
What problems is the product solving and how is that benefiting you?
Census allows us to get all of our customer data into Salesforce quickly and easily.


    Photography

A very valuable, resilient, and flexible Reverse ETL Tool

  • June 24, 2022
  • Review provided by G2

What do you like best about the product?
Census supports more integration destinations than I've seen in the market, and their team is always open to feedback on connector improvements and additions to their suite.
What do you dislike about the product?
The pricing structure has been difficult to navigate at times. Depending on the destination, its addition can have a very large impact to cost (ex. Netsuite, SalesForce).
What problems is the product solving and how is that benefiting you?
We use Census to push customer data down to a variety of tools from our enterprise data warehouse. This includes tools such as SalesForce Marketing Cloud, and Zendesk. Additionally, upon signing with Census, they partnered with us to develop a Pendo connector, which we still use today.


    Jack W.

Census has directly impacted how we use data

  • June 24, 2022
  • Review provided by G2

What do you like best about the product?
Census is easy to use and responsive to feedback. We currently use census in marketing audiences, salesforce, iterable, and zendesk ticket information. It is easy to set up and I love the integration with dbt cloud
What do you dislike about the product?
I don't like that I cant write custom connectors. Compared to other tools like hightouch, census is very non-configurable on the engineering side. Having a open source connector shell would be very helpful for many of our tasks
What problems is the product solving and how is that benefiting you?
The biggest impact census has currently is in our zendesk ticket information. We now update zendesk customer support tickets with information about the transaction and user within 30 minutes of ticket creation. This allows our overseas customer support team to not leave the app at all to respond and fix user issues. Its sped up our throughput significantly


    Nikesh B.

Best new SaaS product to add to your toolkit

  • June 24, 2022
  • Review provided by G2

What do you like best about the product?
Easy to use, responsive team, solves a lot
What do you dislike about the product?
The Slackbot could use a bit of work and more customization
What problems is the product solving and how is that benefiting you?
Ability to move data to 3rd party tools using just SQL. We can run marketing experiments without much eng lift now.


    Sanket H.

It is easily one of the best and simplest Reverse ETL tool I have ever used!

  • June 24, 2022
  • Review provided by G2

What do you like best about the product?
Learning to use this tool was very easy. It has a simple and effective UI which makes it easier to navigate between models and syncs. You can easily connect your Data WH, perform the data transformation using SQL and make a connection with your CRM, GTM tools, and customer communication platforms like Intercom, Google Sheets, etc. to execute the reverse ETL process. The most recent interface updates have improved navigation and I would highly recommend this tool.
What do you dislike about the product?
I would love to use a python script in Census and do the reverse ETL (push data into our CRM). This functionality is not available right now in Census. This feature would help us to build our predictive models directly in python and load the output data directly into our destination. This would be a powerful addition to our analytics efforts here at Crossbeam.
What problems is the product solving and how is that benefiting you?
There are lots of data requests that our team asks for from time to time and we need to push those data points into our CRM, GTM tools, and customer communication platforms like Intercom. To do that effectively and efficiently, Census has been a big help and a game-changer.