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Reviews from AWS customer

4 AWS reviews

External reviews

790 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Oil & Energy

VP of Engineering

  • February 18, 2022
  • Review provided by G2

What do you like best about the product?
The API is easy to use and integrate. I was able to in less than a day create an application that embeds FiveTran into our product. The APIs in postman was straightforward and made sense.
What do you dislike about the product?
There seem to be a lot of options in the API, but it is not documented very well. It would be great to have more detailed information about the options available and all the combinations for connection cards. It would be great if the connections cards walked the customer through the schema and column setup after the connections were made.
What problems is the product solving and how is that benefiting you?
We allow customers to send us real-time data to monitor and track their ESG activity. We are now able to give customers more accurate information to help them make decisions that impact the environment in a positive way.


    Muhammad S.

Recently onboarded FiveTran

  • February 18, 2022
  • Review provided by G2

What do you like best about the product?
Easy adaptors that help in getting various different data sources connected quickly enables easy engineering in the data warehouse development. This is helpful!
What do you dislike about the product?
The limitation as many data sources like AppsFlyer which is the most commonly used tool is not supported. Also the support from the team on any such cases are very poor. We really are chasing every day to get this response but support is very bad!
What problems is the product solving and how is that benefiting you?
Bring data from various different data sources to our platform without having to write custom adaptors /additional engineering efforts to develop adaptors or maintain those are the benefits.


    Information Technology and Services

Great software to start an organizations data platform

  • February 17, 2022
  • Review provided by G2

What do you like best about the product?
Great how many sources it plugs into, and how easy it is to get setup (very helpful documentation)
What do you dislike about the product?
Has missing elements of a general marketing stack... the types of integrations Segment leans heavily into
What problems is the product solving and how is that benefiting you?
Sourcing data from all departments of our company. Fivetran syncs with all of the major sources of information.


    Medical Devices

Easy button for creating data pipelines into Snowflake

  • February 17, 2022
  • Review provided by G2

What do you like best about the product?
After struggling for years to reliably move data from our various cloud and on-prem systems into our data warehouse environment, using custom code, legacy technology, other point solutions, we found Fivetran. In one afternoon with just a little bit of config, Fivetran started replicating data from our cloud-based CRM system into a Snowflake database every 15 minutes, capturing full history of every row update, insert, delete. It's really easy, and it just works.
What do you dislike about the product?
Minor stuff to quibble about. The user interface to select tables (and columns if desired) for replication is fairly limited and manual, especially when trying to switch to history mode on hundreds or thousands of tables one by one. There is an API available to automate some (but not all) of that, but that defeats the easy button aspect. Fortunately, it does many ongoing things automagically, so it was largely a one-time setup thing we had to go through, not difficult, just lots of mouse clicking. With history mode it creates new change records on rows that have changed in the source, even if I have deselected the column(s) that are changing in the source, so a field like "last viewed on" that is frequently changing during the day will create a lot of target record changes and use more credits.
What problems is the product solving and how is that benefiting you?
Fivetran is helping us to get ALL of our essential business data in one place for analysis, alerting, etc. We spent way less time and effort developing and maintaining custom Python scripts just to move data from one place to another, so we can be more responsive to getting data in the hands of business data analysts faster, helping them get insights and take actions to grow revenue or identify and eliminate sources of waste and excess cost.


    Kiran S.

Increased Data Eng team morale

  • February 17, 2022
  • Review provided by G2

What do you like best about the product?
Census empowered non-engineers to configure data pipelines and helped us get back one full-time data engineer. The UI was delightful for non-engineers.
What do you dislike about the product?
Keep building more connectors and maybe some capabilities for engineers to leverage Census to build custom connectors (like Fivetran's cloud functions but in a reverse ETL context).
What problems is the product solving and how is that benefiting you?
We were using custom code for reverse ETL, and it was getting increasingly difficult to scale and extend to other destinations. Census solved that by providing the connectors and self-serve capabilities to non-engineers to manage reverse ETL initiatives.
Recommendations to others considering the product:
Include non-engineering stakeholders in any evaluations and POC's for Census, and you will discover the true value of the platform.


    Matthew C.

A fantastic tool that is only getting better

  • February 16, 2022
  • Review provided by G2

What do you like best about the product?
Census allows us to quickly and securely sync bespoke audiences with our third party marketing tools, such as Braze, Google Ads and Facebook. While Census itself is fantastic, what sets this product apart is the team behind it. They are highly responsive to service inquiries and are always receptive to feature requests that meet the demands of our growing business.
What do you dislike about the product?
Census has some work to do before it becomes a mature product. Technical issues impacting syncs are more frequent than ideal, though these are typically resolved quickly. Some of our third party marketing tools charge us for the volume of data we send. Census occasionlly struggles to find the right balance between economically processing updates with sync speed.
What problems is the product solving and how is that benefiting you?
Census allows us to have one centralized platform for sending company data outside the organization to our third-party providers. This eliminates the need to interact with multiple different systems, which is ideal from both an efficiency and security perspective.


    Eric B.

Census just works

  • February 15, 2022
  • Review provided by G2

What do you like best about the product?
We're thrilled with Census, 99% of the time it just works.

We were spending too much time maintaining custom code to move data out of the warehouse and into our Ops tools. Now we have a managed service that allows us to build a single view of our customer data and push it to all of our Operations tools. Reverse ETL is a breeze now.
What do you dislike about the product?
We've asked for a couple of feature enhancements here and there, but it just works with almost no support. I'd love to see the Slack integration mature a bit more as we have to come to rely on it so heavily for some support workflows.
What problems is the product solving and how is that benefiting you?
Census lets us sync our customer data into all of our operations tools - Salesforce, Intercom, Slack, and more. Our Operations teams always have up-to-date, consistent, and reliable data feeds, in whichever tool they are working from. This has helped us improve support response times, build highly customized engagement campaigns, and just-in-time health alerts.


    Owen M.

One of the highest-leverage tools you can add to your stack

  • February 04, 2022
  • Review provided by G2

What do you like best about the product?
Census allows users who are familiar with the data they need (whether you're formally a member of the data team or not!) to liberate it from their data warehouse and sync it to the tools that would benefit from it. As a marketing ops person, using Census means that it's *trivial* for me to add a customer's product-related activity data to Salesforce, calculate summary stats for Marketo, and much more. Just requires a little collaboration with our data team.
What do you dislike about the product?
The product is still in its pretty early stages, so the UI of Census needs a little more love. Examples of this include categorizing the various syncs you have on your dashboards, their reporting of alerts/errors, etc. That said, the Census team is extremely hungry for feedback and has actively made changes based on crowdsourced feedback (and occasionally from direct, specific feedback that I've offered about my own specific use-cases). Nonetheless, the value of Census is far worth any momentary confusion I encounter, or the occasional digging required to troubleshoot issues (which stem from our own data, rather than anything wrong with Census itself).
What problems is the product solving and how is that benefiting you?
Prior to Census, we didn't have a great, non-Engineering-related way to sync data back to the SaaS tools that our business teams use. It meant that we only synced data to one tool – Salesforce – and making changes was cumbersome. Now we're syncing data to several places with intentions for more. We're able to operate at a much faster pace, and we're beginning to get more creative in our uses (e.g. moving some of our real-time automation in Salesforce into by-the-hour syncs via Census).
Recommendations to others considering the product:
As with any tool like this, just make sure you have a decent foundation of data already in your systems, that's prepared to be sent to other systems (e.g. appropriate field types, etc). Otherwise, no cautionary tales.


    shridhar P.

An Easy Data Integration Tool

  • January 04, 2022
  • Review provided by G2

What do you like best about the product?
Fivetran is a relatively easy data integration tool to set the data point integrations. It supports many different types of data source and targets. One that was important for us was salesforce which helped make the decision.
What do you dislike about the product?
We had some challenges wth their sales team who were in such hurry to close the deal weren't allowing us to test the tool with needed integrations and environments properly.
What problems is the product solving and how is that benefiting you?
We had many different sources from where the data had to be collected into two major destinations. We had nearly 15 data sources which had sources like RMBMS, files, SF, stream, etc.
Recommendations to others considering the product:
It is a good tools with less frill. I would recommend it if it fits your requirements. It is good for data transfer and replication and wouldn't recommend for ETL.


    Restaurants

Low barrier to entry but gets pricey

  • December 10, 2021
  • Review provided by G2

What do you like best about the product?
Fivetran is the defacto ETL SaaS product out there. Fivetran has a low barrier to entry and is reliable, and the interface is intuitive. Getting setup and working is comparatively quick. Documentation is very well done and has been easy to find and use.
What do you dislike about the product?
It gets pricey fast. I've seen bills where our ETL costs were higher than our warehousing costs. While it is mostly set and forget, there are times when additional configuration changes were necessary to fix issues as we scaled.
What problems is the product solving and how is that benefiting you?
We use it for ETL from our OLTP databases to our OLAP databases. Fivetran has kept our data moving without significant investment or management, this has allowed us to focus elsewhere.
Recommendations to others considering the product:
Their discounting scheme is a bit opaque. Price it out first and understand your costs.