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Reviews from AWS customer

4 AWS reviews

External reviews

803 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Health, Wellness and Fitness

This is an expression of admiration for an ETL (Extract, Transform, Load) solution that is easy to use and requires minimal setup, similar to a "plug and play" device.

  • May 06, 2025
  • Review provided by G2

What do you like best about the product?
Super facile à configurer et à démarrer. La plateforme est très conviviale pour établir les premières connexions et commencer à acheminer les données de toutes vos sources vers les destinations de votre choix. Ils ont de NOMBREUX connecteurs de source et de destination déjà configurés pour vous, économisant de nombreuses heures de développement en ingénierie des données.
What do you dislike about the product?
Customer support could be faster and more proactive. There have been cases where connectors have stopped working or not syncing and there is no update on the status page or in incident reports. These are jobs that are critical to our operation and we received no news about incidents. We had to reactively reach out to support to ask why the syncs were not working.
What problems is the product solving and how is that benefiting you?
Extract and load data from multiple sources and replicate it to our data warehouse.


    reviewer2396643

Seamlessly integrates diverse data sources and deploys effortlessly

  • May 02, 2025
  • Review from a verified AWS customer

What is our primary use case?

The primary use case for Fivetran is integrating with multiple data sources. We explored this use case when considering Fivetran.

What is most valuable?

The ability to seamlessly integrate with a large variety of data sources is valuable. Fivetran is an easy-to-deploy solution for organizations looking at integrating a wide variety of data sources. We used Fivetran as a proof of concept and found it very stable during the short duration of our use.

What needs improvement?

In our case, we ultimately did not end up using Fivetran because we were able to do custom connects at a lower cost compared to Fivetran. From a cost perspective, if the number of connectors is lesser, then Fivetran is not the most cost-efficient option.

For how long have I used the solution?

We used Fivetran for less than six months, not more than that.

What was my experience with deployment of the solution?

We did not encounter any issues with deployment. The initial setup was straightforward.

What do I think about the stability of the solution?

During the duration of the time that we used Fivetran, it was highly stable. I would ideally rate it nine or ten out of ten.

What do I think about the scalability of the solution?

I would rate the scalability of Fivetran at close to nine or ten.

How are customer service and support?

We did not require any technical support because we have our own core set of developers. Therefore, we did not have experience contacting their technical support.

Which solution did I use previously and why did I switch?

We did not end up using Fivetran permanently because we were able to perform custom connects at a lower cost.

How was the initial setup?

The initial setup of Fivetran was straightforward.

What about the implementation team?

We did not require external assistance because we have a technical team internally.

What was our ROI?

We evaluated Fivetran but ultimately did not use it due to cost concerns.

Which other solutions did I evaluate?

As an organization, we looked at Fivetran and Verscape during our evaluation process.

What other advice do I have?

For organizations looking at integrating a very large variety of data sources, Fivetran is an easy-to-deploy solution. I would rate the overall solution eight out of ten.


    Insurance

Efficient Data Integration with Cost Concerns

  • April 29, 2025
  • Review provided by G2

What do you like best about the product?
I use Fivetran mainly for managing data ingestion from SaaS systems into our warehouses like Snowflake. The system's main value is its speed and reliability, which allows me to avoid spending engineering time on building and maintaining custom connectors for systems like Salesforce, HubSpot, NetSuite, and Intercom. This leads to a stable pipeline with much less overhead, enabling my data team to focus more on modeling, analytics, and business use cases rather than debugging jobs and failures. The initial setup of Fivetran was very easy, fast, and intuitive, with a user-friendly UI and dashboard that allows understanding of consumption and the choice to sync specific tables. Fivetran is intuitive, flexible, and easy to use, which makes me very satisfied with the tool.
What do you dislike about the product?
I think the biggest issue is the cost. It's kinda convenient, but it can get very expensive as usage scales. If you have many connectors or high data volume, it's great for speed but not always the most cost-efficient option for the long term. There are also some losses of flexibility compared to building the data pipeline on your own.
What problems is the product solving and how is that benefiting you?
I use Fivetran to manage data ingestion from SaaS systems into Snowflake. It provides speed and reliability, reducing time spent on building custom connectors and lowering personal overhead. Fivetran allows data teams to focus on analytics rather than debugging, and the setup is very easy and intuitive.


    Insurance

Gets the job done with our legacy environment

  • April 10, 2025
  • Review provided by G2

What do you like best about the product?
I like that it supports moving data from a legacy environment. It easily connects to our mainframe database and moves incremental data. When we needed support, we are able to get on a call and solve the issue. I like the number of available connectors, should we decide to utilize more data sources. The recent change in licensing has allowed us to increase our data and reduce our spend. Overall I like this tool.
What do you dislike about the product?
Our challenge is that we have a cloud hosted mainframe database, we had an issue using the proxy version of the sync tool, and had to switch to a reverse SSH tunnel that requires a bit more work to set up an maintain. After a few months of figuring it out, we are now stable.
What problems is the product solving and how is that benefiting you?
We needed an easy tool to move our data from mainframe to Snowflake. I like that it does incremental change for the database, which makes the sync time less.


    Mediha Šiljić

Built-in connectors offer extensive data source integration and time savings

  • April 07, 2025
  • Review provided by PeerSpot

What is our primary use case?

Fivetran is our main ETL tool. We use it primarily to extract data from different data sources and load it to our data warehouse. We don't do any transformations using Fivetran, as it is primarily used just for data extraction.

What is most valuable?

The most valuable feature of Fivetran is its built-in connectors for a wide range of data sources. This covers about ninety-five percent of our needs. It also includes monitoring features which are essential for managing data connections from a couple of dozen different data sources through one tool. We don't need to worry about upgrades as Fivetran manages them. It's crucial for us to have everything managed through one tool.

What needs improvement?

Fivetran could improve by adapting more for technical users and by providing more options for such users. There should be more adaptability in terms of new features. If a specific feature is required, it should be integrated promptly. Improvement in existing connectors with new features is desirable. Enhancements around customer-focused product adaptation are also suggested.

For how long have I used the solution?

I have been using Fivetran for at least four years.

How are customer service and support?

The technical support provided by Fivetran has generally been good, with a response time and competence that I would rate as good. However, sometimes I feel they do not fully adapt their product to the needs of customers.

Which solution did I use previously and why did I switch?

I have used some other similar tools in the past that also provided automatic schema migrations.

What about the implementation team?

We have internal people that manage Fivetran, implying that the implementation was handled internally.

What was our ROI?

Primarily, Fivetran brings time savings. It saves us the effort of having one to two data engineers managing the tasks that Fivetran handles. However, since they upgraded their pricing every year and despite discounts, I would not consider pricing to be an advantage.

What's my experience with pricing, setup cost, and licensing?

Our current yearly contract for Fivetran is approximately $70,000. Their pricing has increased over the years, so it's not seen as an advantage anymore. However, we do receive discounts with each contract.

What other advice do I have?

Overall, I would rate Fivetran nine out of ten. In the future, I hope Fivetran addresses pricing and features more promptly to improve adaptability.


    Mental Health Care

Expensive but valuable

  • March 13, 2025
  • Review provided by G2

What do you like best about the product?
The simplicity of use and wide-ranging number of "pre-baked" sources. It is very impressive, and the catalogue is always growing.
What do you dislike about the product?
The pricing model, specially the new "MARs per connector" pricing model.
We would use it for more sources, specially, event sources, but it is impractical.
What problems is the product solving and how is that benefiting you?
It is our primary ingestion method from SaaS providers and 3rd party solutions. The way schema changes are managed is very solid, creates consistency on our approach, and saves engineering time.


    Kyoung Seop S.

Low code, low management for data pipeline

  • March 13, 2025
  • Review provided by G2

What do you like best about the product?
HVR, HVA, many connectors with easy management
What do you dislike about the product?
There is few items to be improved, especially in UI side
What problems is the product solving and how is that benefiting you?
High frequent near real time replication from on-prem SQL to Data Lake (ADLS gen2) through Snowflake with HVA hybrid,


    Real Estate

very expensive for use cases

  • February 13, 2025
  • Review provided by G2

What do you like best about the product?
Ease of use for non-technical people and multiple functions
What do you dislike about the product?
costs associated with data pipelines
What problems is the product solving and how is that benefiting you?
hubspot


    Accounting

A great tool, but with a matching price tag

  • February 07, 2025
  • Review provided by G2

What do you like best about the product?
The most useful thing about Fivetran is that it considers a lot of things for us. We use it everyday for ingestion, and it's working very well. It took little time to implement and integrate with our product, and their support has been really nice.
What do you dislike about the product?
The only downside we face while using Fivetran is the cost. The associated cost is not cheap.
What problems is the product solving and how is that benefiting you?
Ingesting data from Customers


    Alec P.

The product works. Can get expensive on some bigger connectors.

  • February 06, 2025
  • Review provided by G2

What do you like best about the product?
Reliability. The product works. We have rarely been let down by it.
What do you dislike about the product?
Obscure pricing. Super normalised data models also just add to MAR
What problems is the product solving and how is that benefiting you?
We use Fivetran to bring in data from external sources. We do not use their pre-built models