CrisisGo—a fantastic app you hope you never need
What do you like best about the product?
I like the straightforward, easy to navigate interface. When utilizing in an emergency, you need it to be intuitive and simple so you can send and receive information quickly and quietly. The tools included (like the flashlight and the alarm/siren) are very handy and utilitarian; there isn't nonessential stuff taking up space in the app, which is important.
What do you dislike about the product?
During the testing process, there were some inconsistencies we found when trying to use the app during a hostile intruder drill; namely, the fact that you need to take additional steps (or it’s not very clear) how to silence notifications in the app. In this type of emergency, it’s important to be able to immediately stop loud noises and not have to fumble with it.
What problems is the product solving and how is that benefiting you?
This is an important app to use with our school as a way to communicate between faculty and staff throughout the building, as well as communicate with parents in real time. Unfortunately, this is the kind of program that is fairly essential these days. CrisisGo is helping us be prepared to deal with school-wide emergencies in a much more efficient manner that will hopefully take some of the unnecessary stress off of faculty and parents both.
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