What do you like best about the product?

As one of the key enablers of omni-channel implementation journey, Fluent OMS has approved itself as the most innovative and game-changing product within our enterprise that expediting the progress of fulfilling business strategies, and also expanding more e-business capabilities that are keep up closely with the increasing customer demands. Thanks to the SAAS platform which offers strong scalability and new features released from time to time, our team is able to quickly scale up/down the system capability in response to the campaign, and adept even more omni-channel features/solutions to meet our business expectation.

Highlighting OMS features we like:
Omni-channel ready and future-proof solution
Lightweight and modular
Flexible and adaptive to new business processes without heavily change of coding
Modern and innovative UI design (comparing with conventional ERP)

What do you dislike about the product?

The out-of-box design of dashboards is stylish and innovative but to some extend also loses some key elements on the layout such as multiple data filter and data row count, making it sometimes hard to search and operate orders in a batch.

Also I assume due to the increasing security concern, some existing features (plug-in) is no longer available in the new release, our team has to opt for 3rd party solution out of Fluent.

What problems is the product solving and how is that benefiting you?

Fluent OMS streamlines the connection among multiple company e-touchpoints making the business ambition of omni-channel roadmap achievable.