What do you like best about the product?

I am a digital delivery manager in retail.
I work with our retail team closely to ensure a smooth process of our orders' flow.
And Fluent OMS has enabled me to manage this duty of mine with no complexity.
Fluent Commerce workflows fully fit in our custom operational needs and our recommended partner delivers our inquiries on time and budget.
In Retail Stores' point of view, the system provides a user-friendly dashboard which also enables me to support them easy and effective.
Fluent OMS has really helped our business and so we are looking into enhancing our ecommerce & retail processes by using its capability more effectively.

What do you dislike about the product?

Global Platform Upgrade, Timeframe and communication.
As a delivery manager, I need to now about any upgrade in advance.
I would rather the upgrade can be planned and executed as per our time zone (AEST) and out of normal business hours if any outage is estimated.I need the context of email notification about such planning to clealy based on our time zone (AEST).

What problems is the product solving and how is that benefiting you?

We sue Fluent OMS for our "Ship from Store" order management. The workflow is simple to understand and enable us to manage it with our partner in an effective way.