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Excellent Customer Support
What do you like best about the product?
The ease of implementation for ABTEST and the fact that it can connect to multiple analytics tools. The customer support is also extremely reactive to fix issues
What do you dislike about the product?
Some feature are not fully functional but they are getting fix very quickly after feedback
What problems is the product solving and how is that benefiting you?
The ability to AB test without having to code as the marketing and UX team has to run multiple design to improve our conversion rate and they can do it very quickly. But most importantly having the ability to connect to our other analytics tools which are amplitude and GA4
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Great product, super-responsive team
What do you like best about the product?
I'm the tech lead of a small team. We migrated our experimentation platform to Statsig and we were a bit hesitant at first, would it be worth the effort? We were using a market leader but it was too rigid when we asked for new features. Statsig team was open for changes from the begining if they were reasonable of course. For the 8 months we've been with them they:
* Have supported us quickly and effecitvely when we have doubts
* Have implemented quite a few features we have requested, some of them small, some requiring a good deal of effort
* Haven't had major outages
* Have been transparent when any issue is found, sometimes proactively notifying, this is something our previous vendor hardly ever did.
They have been lately pushing for a new product called Wharehouse Native which we like alot so far and we are in the process of fully migrating to it.
* Have supported us quickly and effecitvely when we have doubts
* Have implemented quite a few features we have requested, some of them small, some requiring a good deal of effort
* Haven't had major outages
* Have been transparent when any issue is found, sometimes proactively notifying, this is something our previous vendor hardly ever did.
They have been lately pushing for a new product called Wharehouse Native which we like alot so far and we are in the process of fully migrating to it.
What do you dislike about the product?
The weakest point is non-working hours support, they don't have a clear contact/process to escalate issues and communication is through slack. this hasn't been a problem so far but it gives more confidence to know you can engage their team though a standard process.
What problems is the product solving and how is that benefiting you?
They provide an easy to use experimentation platform that allows developers to add testing in many parts of our website, while our analysts set up the tests and take decision along with product managers based on the outcome.
Robust and User-Friendly Tools for Experimentation Support
What do you like best about the product?
Statsig is a valuable tool for conducting experiments. We utilize Statsig to perform experiments on our new features, assessing the outcomes against predefined metrics to inform sound decision-making.
One notable feature of Statsig is its user-friendly feature gate, which enables easy customization. This functionality empowers us to make various adjustments based on the feature gate.
Additionally, Statsig offers console APIs, allowing for customization and integration with existing systems. This flexibility enhances our ability to tailor the tool to specific needs, with numerous possibilities to explore through the feature gate.
The "Explore" tab in Statsig permits us to execute customized queries, facilitating a detailed breakdown based on different groups.
Moreover, Statsig maintains a dedicated Slack channel for production support and the collection of user feedback. Their responsiveness is noteworthy, providing prompt and supportive assistance. This collaborative environment contributes to continuous improvement and the development of new features within our systems.
One notable feature of Statsig is its user-friendly feature gate, which enables easy customization. This functionality empowers us to make various adjustments based on the feature gate.
Additionally, Statsig offers console APIs, allowing for customization and integration with existing systems. This flexibility enhances our ability to tailor the tool to specific needs, with numerous possibilities to explore through the feature gate.
The "Explore" tab in Statsig permits us to execute customized queries, facilitating a detailed breakdown based on different groups.
Moreover, Statsig maintains a dedicated Slack channel for production support and the collection of user feedback. Their responsiveness is noteworthy, providing prompt and supportive assistance. This collaborative environment contributes to continuous improvement and the development of new features within our systems.
What do you dislike about the product?
Debugging Statsig experiment results can be somewhat challenging. Exporting the entire raw data of an experiment may consume a significant amount of time and generate a large file. In many cases, a more efficient approach is to focus on specific test entities to identify any outliers.
One drawback of raw data export is the absence of group names. To associate entities with their respective groups, it's necessary to export exposures as well. Exploring additional queries in the "Explore" tab could offer a more streamlined solution, allowing for more customized queries without the need to download a sizable experiment file. This approach may enhance the efficiency of result analysis and debugging processes.
One drawback of raw data export is the absence of group names. To associate entities with their respective groups, it's necessary to export exposures as well. Exploring additional queries in the "Explore" tab could offer a more streamlined solution, allowing for more customized queries without the need to download a sizable experiment file. This approach may enhance the efficiency of result analysis and debugging processes.
What problems is the product solving and how is that benefiting you?
Assess the recently launched features or resolved bugs.
Statsig is the best experimentation tool on the planet
What do you like best about the product?
Rock solid experimentation tool. Simple, yet high-powered. I use it every day. Critical tool in the day-to-day operation and development of my online software business.
What do you dislike about the product?
I've been running experiments and A/B tests for 10+ years. While someone without experimentation experience can absolutely get value on Day 1, getting the most out of any tool like Statsig is a long haul investment (that absolutely pays off).
What problems is the product solving and how is that benefiting you?
* Experimentation is one of the best ways to build product intuition about what actually works on the ground with real users & customers.
* Quantify how much value new features & changes add to the product.
* Risk mitigation: bad features gets detected sooner and can be fixed or rolled back.
* Quantify how much value new features & changes add to the product.
* Risk mitigation: bad features gets detected sooner and can be fixed or rolled back.
A powerful & flexible tool for rapid iteration & experimentation
What do you like best about the product?
Statsig provides all of the tools necessary for rapid experimentation. Their Holdouts, A/B/N Experiments, Dynamic Configs & Targeting tools are all well designed & implemented so you can experiment & learn quickly. Their team is super smart & eager to help with direct Slack channel connections.
What do you dislike about the product?
With great power comes great responsibility. For Statsig, this means you need to invest time to learn the system to unlock the most value from the platform. While their docs & support team are incredibly helpful, I'd like to see future iterations of the platform include turn-key templates for more complicated setups such as multi-site/tenant.
What problems is the product solving and how is that benefiting you?
Statsig helps Bonbon quickly learn how consumers react to different direct response messages. We use the platform to measure the engagement rates of different copy variants and can easily see how click rates, session depth, time on site, scroll depth and more are impacted by tweaks to the presentation of our offer messages.
Great support, great tool
What do you like best about the product?
It covers most of statistical advanced analysis for experiments. The only one left is to add regression analysis ;)
What do you dislike about the product?
Not all features worked out of the box, but when we needed them the team helped to implement them. So it is both negative and positive.
What problems is the product solving and how is that benefiting you?
Their support team is great. They answer fast and help with both experiment questions and tech problems. We used Statsig for our first experiment and they helped a lot. We had calls with representative of other similar tools, but even on the call they didnt show their expertise or level of support. Unlike StatSig.
Right now, we use them for testing our landing pages. But, when our product is finished, we want to use Statsig to test new features. We also like their feature toggle option. It lets us turn features on and off in our tests. Our developer thinks this is a good idea. We might even use feature toggle for our landing page tests.
Right now, we use them for testing our landing pages. But, when our product is finished, we want to use Statsig to test new features. We also like their feature toggle option. It lets us turn features on and off in our tests. Our developer thinks this is a good idea. We might even use feature toggle for our landing page tests.
Best experimentation platform our team picked (and we tried everything out there)
What do you like best about the product?
The product vision - these guys know exactly where they're going and we would bet on it.
What do you dislike about the product?
Wish there were migration tools from other platforms to Statsig.
What problems is the product solving and how is that benefiting you?
We started with Feature flagging and experimentation, but now are using Statsig entirely for all data analytics and dashboarding as well.
Good customer service, good basics for experimentation.
What do you like best about the product?
Very easy to create custom metrics. I wish we were able to backfill them though, I'm not sure why we can't.
Great and responsive customer service. Great pieces of the tool for clustering and hold out groups.
Great and responsive customer service. Great pieces of the tool for clustering and hold out groups.
What do you dislike about the product?
It probably needs a bit more onboarding for a team that doesn't have experimentation experience. The tools aren't super intuitive. A big question in experimentation is picking a big enough sample and the tool takes that for granted.
Some features like funneling and aggregated metrics are lackluster.
Some features like funneling and aggregated metrics are lackluster.
What problems is the product solving and how is that benefiting you?
Too many small features going out without knowing the effect. I think we're still suffering from the question "why aren't my results significant" so there could be more guidance for team members on why that could be.
A stunning tool for product teams
What do you like best about the product?
Former Facebook / Meta employees created it.
It had a substantial impact on the quality thanks to the strong experimentation culture of this digital giant.
It is well-born and still getting better and better very quickly. The roadmap and the responsiveness of the team are impressive.
We are impressed by the product, and I think we only use a small part of the tool's features (we are currently using it for experimentation and not for feature flipping or to mitigate risks related to feature delivery).
It had a substantial impact on the quality thanks to the strong experimentation culture of this digital giant.
It is well-born and still getting better and better very quickly. The roadmap and the responsiveness of the team are impressive.
We are impressed by the product, and I think we only use a small part of the tool's features (we are currently using it for experimentation and not for feature flipping or to mitigate risks related to feature delivery).
What do you dislike about the product?
Hard to tell. Usually, when we have an issue, or something is missing, the product is updated quickly.
I think competitors will have many more reasons to dislike Statsig than users :-)
I think competitors will have many more reasons to dislike Statsig than users :-)
What problems is the product solving and how is that benefiting you?
We started to create a homemade experimentation platform because we were frustrated by the features of mainstream A/B testing tools. However, developing and maintaining such a project requires a dedicated team with many resources.
Thanks to Statsig, we could stop our project's maintenance. Analyzing an experiment is very fast. We can manually break down metrics and do group-by / filters operation within the user interface.
Thanks to Statsig, we could stop our project's maintenance. Analyzing an experiment is very fast. We can manually break down metrics and do group-by / filters operation within the user interface.
The front door of experimentations
What do you like best about the product?
I like how easy is to setup and run a experiment, with all tools Statsig can provide you can save a lot of time and team work.
What do you dislike about the product?
Sometimes the remote configs, gates and experiments dont load to the clients
What problems is the product solving and how is that benefiting you?
The facility of setup A/B tests and the use of feature gates to control what the clients will see and use in a easy way.
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