Great solution for a wide variety of business problems
What do you like best about the product?
It is a very easy to use, flexible tool at a very competitive price. I enjoy working with the leadership team at Wolken who have a deep understanding of the software business and other business they touch.
What do you dislike about the product?
I'd love it if they would only have me as their customer :) - hard to identify anything to dislike to be honest, our interactions over the past five years have only been positive.
What problems is the product solving and how is that benefiting you?
We needed a platform to meet our need to help provide excellent customer support to our customers. We're an enteprise software house and our customer can face complex issues - Wolken allows us to capture all required information in an easy and flexible way which leads to a smooth experience for both our customers and employees.
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