Notion

What do you like best about the product?

Notion's flexibility is what I like best: I can build everything from simple notes to full project databases in one workspace, and it adapts to how my team works rather than forcing us into a rigid structure. The clean interface and powerful linking between pages make it easy to keep all our documentation connected and easy to find.

What do you dislike about the product?

Notion's flexibility can also be a downside: with so much freedom to structure things, it takes real effort to set up well, and workspaces can get messy and inconsistent as more people add to them. It can also feel slow with large databases, and its offline support is limited compared with other note-taking tools.

What problems is the product solving and how is that benefiting you?

Notion solves the problem of scattered notes, documents, and project tracking across multiple tools by bringing them into one connected workspace, which saves me time hunting for information and keeps my team aligned on what we're working on.

What do you like best about the product?

What I like most about Notion is how it combines notes, documentation, project management, and AI in one flexible workspace. The clean UI and drag-and-drop structure make it easy to organize information and adapt pages to different workflows.

I especially value the databases, templates, integrations, and Notion AI. AI helps me summarize information, refine content, and find useful context without constantly switching tools. Performance is generally smooth, even when managing larger workspaces.

The biggest benefit is reduced tool switching—my notes, documentation, tasks, and knowledge can live in one place. The pricing also feels reasonable considering how many workflows it can replace, while the onboarding experience is simple enough to get started quickly.

What do you dislike about the product?

Notion can become overwhelming as workspaces grow, especially when there are many databases, pages, and nested structures. Performance can occasionally slow down with large or complex pages. Some advanced features and AI capabilities are also tied to higher-priced plans, which can make the overall cost less attractive for smaller teams. A few integrations and automations could be more seamless, and finding the right information in a large workspace can sometimes take extra effort.

What problems is the product solving and how is that benefiting you?

Notion solves the problem of scattered information by bringing notes, documentation, tasks, databases, and project information into one workspace. This reduces the need to switch between multiple tools and makes it easier to keep work organized and accessible. Its templates, databases, and AI features also speed up documentation, research, and day-to-day planning, saving time and making workflows more consistent.

What do you like best about the product?

The best thing about Notion is how flexible and organized it is. You can keep notes, training materials, policies, tasks, and resources all in one place instead of jumping between multiple apps. I also like how easy it is to search for information and quickly find what I need.

What do you dislike about the product?

Sometimes Notion can feel a little overwhelming because there are so many features and ways to organize things. It can take some time to get used to.

What problems is the product solving and how is that benefiting you?

Notion helps keep everything organized in one place, which makes it easier to find information, stay on track, and avoid wasting time searching through different apps or documents.

What do you like best about the product?

I really like how easy it is to save and find information later with Notion. It's user-friendly and makes managing a company library simple and efficient for us.

What do you dislike about the product?

The mobile app can be better.

What problems is the product solving and how is that benefiting you?

I use Notion as a platform to save all our information and processes, making it easy to find information later. It's user-friendly, which I really like.

What do you like best about the product?

I like Notion's loaded feature set with lots of customization options. I find the templates particularly beneficial, as they offer many options and can fit various requirements. The initial setup was a cake walk, making it easy to get started.

What do you dislike about the product?

Very rarely I really forget the steps involved as it more customisable as it gets difficult to use

What problems is the product solving and how is that benefiting you?

I use Notion to organize all my notes and work planner, and I love the customizable templates that let me choose based on my needs.

What do you like best about the product?

Notion has been one of the most useful productivity and collaboration tools I’ve worked with. What I like most is that it doesn’t force you into one specific way of working — you can build the workspace around your team’s actual processes.

Interface & Ease of Use
The interface is clean, intuitive, and highly customisable. The block-based system makes it easy to build anything from a simple notes page to a detailed project tracker or company wiki. Once you understand how pages, databases, properties, and relations work, you can create incredibly structured workflows without needing to be technical.

Integrations
The integrations are one of Notion’s biggest strengths. Being able to connect tools like Slack, Google Drive, GitHub, Jira and other platforms makes it much easier to keep information connected rather than scattered across multiple applications. Notion’s newer AI connectors and developer platform make this even more powerful for teams with more complex workflows.

Performance
For a platform that can contain huge databases, multiple workspaces, linked pages and complex dashboards, the performance is generally very good. Notion has also made recent improvements to page loading, with the company reporting a 28% improvement in initial page rendering in a 2026 update.

Pricing
The pricing structure is fairly flexible because there is a free tier, with paid plans scaling based on the needs of individuals and teams. I particularly like that teams can start small and upgrade as their requirements become more advanced. The main thing to consider is that some of the more advanced AI and collaboration capabilities are tied to higher-tier plans.

Onboarding
The initial onboarding is relatively straightforward, especially because there are templates and pre-built structures that help you get started. However, I think the real learning curve comes later — Notion is so flexible that new users may initially struggle to understand just how much they can build with it. Once you get comfortable with databases, relations, views and automations, the possibilities expand significantly.

AI Intelligence
Notion AI is particularly interesting because it isn't just a chatbot sitting separately from the product. It has context from the workspace itself, which makes it much more useful for actual work. It can help with writing, summarising, database creation, research, meeting notes and finding information across connected applications. The newer Notion Agent and AI connectors make the experience feel much closer to having an AI layer on top of your existing company knowledge.

Customisation & Flexibility
This is probably my favourite part of Notion. You can use it for project management, documentation, CRM-style databases, content calendars, SOPs, knowledge management, team wikis, dashboards and much more — all within the same workspace. There is a huge amount of flexibility without requiring you to build everything from scratch.

Collaboration
Real-time collaboration, comments, shared databases and linked pages make it especially useful for teams. It becomes much easier to have one source of truth instead of having information spread across spreadsheets, documents, chats and separate project-management tools.

What could be improved
The biggest challenge is also one of Notion's biggest strengths: flexibility. There are so many options that the platform can feel overwhelming for new users. More guided onboarding for advanced features and clearer recommendations on how to structure a workspace could make the learning curve easier.

Final thoughts
Notion stands out because it is much more than a notes or productivity application. It can become the operating system for how a team documents information, manages projects, collaborates and builds workflows. The combination of flexibility, databases, integrations and increasingly capable AI makes it a tool that can grow with the way a team works.

What do you dislike about the product?

The biggest downside is the learning curve. With so many customisation options and features, it can feel overwhelming for new users, and setting up complex databases or workspaces can take some time.

What problems is the product solving and how is that benefiting you?

Notion makes problem-solving easier by keeping information, tasks, and workflows in one place. It reduces time spent searching across different tools and makes it easier to identify what needs to be done and track it through completion.

What do you like best about the product?

Notion has all the flexibility & integrations you need with a simple interface . . I can make a simple page for a meeting or notes and also build a proper database for projects and tasks. And you can link pages together, which becomes really useful once you've got a lot of company information sitting there...It's kind of like building your own internal workspace.

What do you dislike about the product?

Nothing major, but because it’s so flexible and easy to use, things can get messy quickly. and overall, everything feels fast enough except for the search, which takes a bit more time than the rest.

What problems is the product solving and how is that benefiting you?

Information arrangement... like before using notion information was spread across Google docs, messages, random files.. notion gives us one place to keep the important stuff. so we use Notion for a bit of everything... project notes, SOPs, meeting notes, research, internal docs..

What do you like best about the product?

I like Notion for its AI features, especially the chatbot, which helps me create templates and pages. The integration with cloud and MCP is impressive and enhances my networking and documentation capabilities. The ability to open multiple tabs and organize them like a browser is really convenient. I also enjoy customizing pages with specific icons or logos, not just emoticons. These features help me a lot in organizing and managing my work efficiently.

What do you dislike about the product?

I find the shortcuts in Notion could be more accessible. There's nothing within the app that gives me the shortcuts at a glance, which would be really helpful. I think a quick access option for tutorials or guides on using shortcuts would make a big difference, as it takes some time to get familiar and having that immediate access to learn would help me a lot. Additionally, there seems to be a bit of a learning curve with Notion, and I feel that for people who don’t have the patience to learn, this might be a drawback.

What problems is the product solving and how is that benefiting you?

I use Notion to solve quick note-taking problems, allowing me to organize meeting notes efficiently. As a project manager, it helps keep everything in order and provides a reference trail that others, like Claude, can use to revisit details I might have missed.

What do you like best about the product?

With Databases, Relations, and Rollups, we can connect RFCs, projects, tasks, incidents, and technical documentation without having to copy the same context into multiple places. A task can point back to its project, a decision can link to the RFC that explains it, and rollups can surface status or other aggregated information without needing to open every related record. This saves a lot of time when someone needs to understand why a decision was made months later. We also rely on Database Automations, Buttons, and Webhook Actions for smaller workflows. For example, a status change can assign a task, notify Slack, or send an HTTP POST to an external service—without another script running somewhere in the background. One unexpected benefit has been removing several tiny integrations that existed only to move information between a database and another tool. For anything more complex, we still use the Notion API with granular internal integrations and connection webhooks.

What do you dislike about the product?

Notion’s automation layer has some limits that start to show once a workflow becomes more complex. For example, one automation can’t directly trigger another. That does help prevent accidental loops, but it also means certain processes have to be redesigned or handled outside of Notion. Over time, we’ve learned to keep our workspace focused on coordination and shared context, and then move heavier logic into other services where it’s easier to test and maintain.

What problems is the product solving and how is that benefiting you?

A refactor had been running for several weeks, and our technical decisions were scattered across pull requests, meetings, and chat. To pull everything together, we created an RFC database tied to Projects, Tasks, and Meeting Notes. Each RFC tracked an owner, status, affected service, and the implementation work linked to it. We added a rollup to show whether any actions were still open, used a Database Button to create the standard review tasks, and set up a Webhook Action to send status changes to our internal tracking service. The first version had far too many properties, and nobody was sure which ones actually mattered. We simplified the schema and kept only the fields that helped people review decisions in the moment or find them later. We also used the Notion API to automatically link certain deployments back to the correct RFC. Overall, we spent much less time reconstructing context, and we got a clearer view of how a technical decision moved into implementation—without turning the workspace into another over-engineered internal app.

What do you like best about the product?

I love that Notion keeps me organized and makes collaboration across the organization seamless. Working in marketing, collaboration is key and Notion helps our team deliver adequate creatives on time and without stress.

What do you dislike about the product?

The only thing I dislike is feeling like my dashboard and pages aren't cutesy enough.

What problems is the product solving and how is that benefiting you?

Notion is solving project management frustrations and overall team performance. The ROI on Notion was instant. We are more productive than ever.