Notion
NotionExternal reviews
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I Love Notion!
What do you like best about the product?
Usability and interface, collaboration, customization
What do you dislike about the product?
Customer service when I need help figuring out how to build a database or specific details
What problems is the product solving and how is that benefiting you?
Building out a resource/hub for our entire global organization and keeping individual teams organized
Great Keyword Search, But Notion AI Needs Improvement
What do you like best about the product?
I like the ability to keyword search all our internal documents.
What do you dislike about the product?
The Notion AI feature is slow and doesn't add much to the search experience. I prefer to use traditional keyword search than having to take extra time to craft the perfect prompt.
What problems is the product solving and how is that benefiting you?
Saves a lot of time searching through the corporate Box drive for answers.
Intuitive Interface, Robust Data Management
What do you like best about the product?
I am absolutely obsessed with Notion because it's incredibly beautiful to use and super intuitive in connecting everything seamlessly. The level of customization is impressive, offering just the right amount of options without being overwhelming, making the user experience truly great. I appreciate how easy it is to tweak elements and adapt to different use cases or needs, with changes applying effectively across the entire ecosystem. Notion's ability to serve as a knowledge graph for our venture capital fund and family office is invaluable, as it consolidates all our data, making it a single source of truth with various databases for community, companies, documents, verticals, and communications. The functionality of templates and the ease of auto-populating with tools like Zapier enhance its effectiveness further. It feels like a second brain, enabling me to unlock patterns and serve knowledge when needed. I primarily rely on Notion for almost everything, including potentially CRM workflows, despite still integrating other tools for certain aspects. Finally, the initial setup, guided by past familiar use and straightforward navigation, reinforced my enthusiasm, leading me to rate it a solid 10. I truly love Notion; it is my 'baby.'
What do you dislike about the product?
I find that the AI capabilities of Notion struggle with handling large requests, like converting a list of 50 items into pipeline entries using relational databases. This limitation occasionally necessitates the use of other tools like Claude MCP and Manus, which handle such tasks more efficiently. Additionally, I'm somewhat confused and challenged by the searchability of documents within Notion. It wasn't clear how effectively the search feature worked until I implemented an automated Zapier process to make external documents searchable through OCR conversion. The initial setup of Notion, while straightforward, can be overwhelming for new users, particularly due to the lack of guided prompts or AI-driven tutorials to help design frameworks efficiently. It would be beneficial if Notion offered something similar to an onboarding agency or AI that provides guidance on setting up databases, understanding relationships, and utilizing master databases effectively, as I encountered confusion in these areas.
What problems is the product solving and how is that benefiting you?
Notion consolidates our venture capital and family office data, making everything discoverable and unlocking institutional knowledge. It's a single source of truth that organizes information efficiently, acting as a second brain to assist with research and uncover patterns.
Great application with a lot of capabilities
What do you like best about the product?
I can structure my data, jot down notes, track appointments, and send client reports promptly. This helps me manage my workload efficiently and maintain organized professional communications. I use it daily for both personal and professional needs—it's an excellent everyday companion with impressive AI capabilities. Really enjoying the experience so far.
What do you dislike about the product?
It's not always straightforward to share folders without ending up having to add paid users to our account. A bit more clarity directly in the sharing steps would be appreciated to avoid having to remove and start over because we didn't take the intended path from the beginning and chose the direct sharing option instead.
What problems is the product solving and how is that benefiting you?
I appreciate having all my data centralized in one location, with the ability to link information across different sources. It's especially valuable that the AI can effectively use this data to respond to my internal requests, so I don't need to share knowledge or files with any external applications.
Clunky Editor and Unhelpful Databases Hold Notion Back
What do you like best about the product?
I used to like how Notion allowed me to work with text with an AI support resource.
What do you dislike about the product?
I find the text editor to be clunky and difficult to use. I find the databases to be largely unhelpful since they are also very cumbersome to work with. I think Notion has lost track of its user. The Mail and Calendar apps are weak. I feel like the use of agents is more a fad than actually solving a real user problem.
When it comes to working with AI, the problem I have with the AI chat apps that I use, like Claude, is that they don't have document management support. I think that Notion could easily have gone that direction of allowing people to manage their documents with AI support. I just think a lot of features have crept in that aren't helpful.
When it comes to working with AI, the problem I have with the AI chat apps that I use, like Claude, is that they don't have document management support. I think that Notion could easily have gone that direction of allowing people to manage their documents with AI support. I just think a lot of features have crept in that aren't helpful.
What problems is the product solving and how is that benefiting you?
I have stopped using Notion and switched to Obsidian, which has fewer features but allows for more direct file management by my AI systems that have MCP tools that allow them to update the file system. Since Obsidian allows file edits, this integration actually works quite well.
Super Flexible and Easy to Use for Project Management and CRM
What do you like best about the product?
Super flexible, yet easy to use. We use it for project management, our ATS, internal intranet (knowledge base) and CRM. Some of the new AI features have been really cool, like automatic field updating based on a text prompt (i.e. Complete this field based off the document in the column titled "CV". Input any relevant experience related to X).
What do you dislike about the product?
Because it's so robust, some things aren't quite as intuitive as if I purchased an off-the-shelf CRM. But that's a trade-off I'm willing to work with.
What problems is the product solving and how is that benefiting you?
We started using Notion as an affordable yet flexible ATS tool.
We've since come to utilize for most of our business processes, including sales CRM, project management tool & internal knowledge base.
We've since come to utilize for most of our business processes, including sales CRM, project management tool & internal knowledge base.
Customizable and Powerful, Yet Sometimes Slow
What do you like best about the product?
I really enjoy using Notion for managing my work because of its impressive organizational capabilities, particularly when it comes to keeping my research notes and meeting notes well-arranged. The linked database feature is particularly valuable as it allows me to organize all meetings related to a project or specific topics seamlessly together. One of the standout features of Notion is its customizability, especially in setting up databases. I appreciate the ability to set up various types of views and properties, which enables me to tailor each database to meet my specific needs. Despite the initial setup time being lengthy due to the necessity of creating a personalized workspace, the customizability in designing a page that suits my workflow is amazing. This level of flexibility means I can create an organizational system that works uniquely for me, which is an outstanding aspect of Notion that I truly appreciate.
What do you dislike about the product?
I find it frustrating when the database has too many entries as it causes the page to take a very long time to load. Additionally, pages with lots of images also experience slow loading times.
What problems is the product solving and how is that benefiting you?
I use Notion to organize all my work, efficiently managing meeting and research notes with its linked database feature, which keeps everything related to a project together.
Essential for Project Collaboration and Contextual Clarity
What do you like best about the product?
I like that Notion is a really smart way of nesting context, acting like an enhanced version of a filing cabinet with more context than other tools like Google Drive. It efficiently organizes documents and allows for richer storytelling by providing greater context, significantly aiding in bringing team members up to speed faster. I appreciate how it acts as a smart solution for organizing disjointed artifacts into a coherent structure, enhancing the ability to explain the presence and purpose of documents more effectively. I value Notion's capability for collaboration, which includes sharing early project thinking comprehensively in a format that is easily understood by engineers, designers, and the wider business. The smart structure it offers supports more in-depth storytelling and adds meaningful context, aiding in refining project ideation and bringing clarity to collective efforts. The setup was super easy, almost instant, providing access to all necessary files and folders seamlessly. I highly recommend Notion to friends and colleagues and even utilize it for personal project management and goal setting due to its outstanding organizational capabilities. Notion essentially acts as a visualization of our shared brain, aiding in collective understanding and enhanced communication on initiatives, making it a vital tool in my toolkit.
What do you dislike about the product?
I often find documents get lost within Notion because everyone structures things differently. While this is largely an organizational issue, it creates the problem of needing to frequently use the search feature to locate information. This inconsistency in how information is organized and accessed within Notion can be frustrating, even if the blame doesn’t lie entirely with the software itself.
What problems is the product solving and how is that benefiting you?
I use Notion to share early project thinking, visualize our shared brain, refine our ideas, and enhance storytelling, bringing clarity and context to share documents effectively with engineers and designers.
Effortless Project Management with Smart AI Assistance
What do you like best about the product?
The ease of use and the ability for the AI to "understand" what I am working with to help when needed. Notion is now my go-to software for all my PM needs.
What do you dislike about the product?
I have been searching for a template that functions as a "quick note" or "To Do List," but I still haven't found exactly what I need.
What problems is the product solving and how is that benefiting you?
Program and Project Management organization.
Personal/Work User
What do you like best about the product?
I am able to create my own pages and methods of tracking information and notes without relying on the restrictions of other applications.
What do you dislike about the product?
I would like to see better use of the automations. There are times where I want to minimize the amount of items I have on a page, and having something like an auto archive feature after a certain status change would be helpful. Right now I have to use filters which don’t always stay. The goal is to build a notion that can be automated.
I would really like to the agent as well.
I would really like to the agent as well.
What problems is the product solving and how is that benefiting you?
I am able to create a better place to keep all my notes for work, and also spend downtime working on making the platform better which is fun.
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