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Notion

Notion

Reviews from AWS customer

4 AWS reviews

External reviews

9,520 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Loren H.

Robust Features, But Needs Better Intuition and Support

  • October 30, 2025
  • Review provided by G2

What do you like best about the product?
I like Notion for its robust database management features. The color coordination available within the platform is also a feature I appreciate, as it helps me visually differentiate between various notes and tasks. I also enjoyed using the AI capabilities while I had access to them. I like the note-taker function.
What do you dislike about the product?
I find Notion not at all intuitive, which made the setup process difficult. Additionally, the documentation provided wasn't great, which added to the confusion. I also feel there should be more AI features included in the base package, instead of them being available only to certain tier levels. They should otherwise be available as an add-on as opposed to only with certain seat tier levels. And/or different users on the account should be able to have different tier level seats. Furthermore, the customer support should be much more accessible, ideally with a human live chat or a phone number to call, as at least one of those options is necessary, especially given that the UX/UI is not intuitive. Also, the task/project management features could be greatly improved.
What problems is the product solving and how is that benefiting you?
I use Notion for documentation, project, product, and customer success management, finding its robust database management and visualization features helpful.


    Information Technology and Services

Great AI summarizations of all company knowledge

  • October 30, 2025
  • Review provided by G2

What do you like best about the product?
Ability to organize notes - And then have their AI search the org for all notes related to a topic
What do you dislike about the product?
Less used than say google docs - so people don't always know how to collaborate with it
What problems is the product solving and how is that benefiting you?
Summarizing notes from all over the org


    Mariam L.

Keeps Me Organized with Ease

  • October 30, 2025
  • Review provided by G2

What do you like best about the product?
The fact that it makes my job more organized
What do you dislike about the product?
not much really, I think I could use more tools from notion
What problems is the product solving and how is that benefiting you?
it helps me keep track of my workload


    Jonathan H.

AI-Powered Creativity Unleashed with Notion

  • October 30, 2025
  • Review provided by G2

What do you like best about the product?
I find Notion incredibly valuable for a range of tasks, particularly its database feature which allows me to track and record important, encrypted information from the back end of my websites. I love utilizing its AI feature, which significantly enhances my writing by making recommendations and transforming my initial thoughts into workable documents. The AI assistant also helps in organizing my projects efficiently by automating workflows such as setting up databases and creating marketing sheets. The setup process for Notion was a breeze, and its integration capabilities have transformed it into a central hub by connecting seamlessly with other apps. Particularly, I integrated it with GitHub and my websites to manage appointments and stock levels effectively. I am particularly impressed by the ease with which I can keep track of ideas and organized my thoughts through this platform. The AI assistant’s ability to effortlessly translate raw inputs into usable formats and its game-changing potential make Notion an essential tool for me. This remarkably intuitive feature not only saves me time but also maximizes my productivity, making Notion my go-to for both personal and professional work. Overall, I have found that Notion's AI capacities are groundbreaking and make it incredibly easy to create interactive and comprehensive documents, which is a massive advantage for my daily operations. Its seamless integration and user-centered design encourage me to enthusiastically recommend it to others.
What do you dislike about the product?
The search function in Notion can become cumbersome when there are a lot of different pages. It shows not only the pages themselves but also individual items within those pages, which can make it overwhelming to find specific content.
What problems is the product solving and how is that benefiting you?
I use Notion to organize projects, track ideas, and record important information securely. Its AI assistant improves my writing, streamlines task management, and automates document creation, transforming raw inputs into usable outputs effortlessly.


    Marketing and Advertising

Excellent AI Tools, But Support and Data Flexibility Need Improvement

  • October 30, 2025
  • Review provided by G2

What do you like best about the product?
I really enjoy the AI writing Assistant and Enterprise search
What do you dislike about the product?
Support can be difficult to reach at times and need more flexibility with multiple data sources
What problems is the product solving and how is that benefiting you?
Streamlining tasks for the team


    Sam F.

Effortless Document Management with AI Assistance

  • October 30, 2025
  • Review provided by G2

What do you like best about the product?
I absolutely enjoy the ease of use that Notion provides. From the beginning, I found the organization within Notion to be exceptional. The search and AI search functionalities are incredibly helpful for locating various items and asking questions, making my work much more streamlined. The AI assistant is a standout feature for me; I appreciate being able to ask it random questions and have it efficiently search through our extensive documentation and even some older tickets to provide accurate answers. It's also fantastic to have a centralized place where every department within the company can store and access internal documentation with ease and editability for everyone. Furthermore, Notion plays a crucial role in allowing us to update our user manual efficiently, with changes being published seamlessly based on our edits. This makes managing content and sharing knowledge across teams a straightforward process, enhancing our productivity and collaboration.
What do you dislike about the product?
Nothing I can think of...
What problems is the product solving and how is that benefiting you?
I use Notion to centralize internal documentation, allowing team-wide access and updates. It streamlines updating user manuals and utilizes AI for quick information retrieval, enhancing collaboration and efficiency.


    Leisure, Travel & Tourism

Great for Team Collaboration, Could Use More Design Options

  • October 30, 2025
  • Review provided by G2

What do you like best about the product?
Easy to use and provide information to large teams. Helpful for documenting large projects
What do you dislike about the product?
Sometimes I wish I could make my documents 'Prettier' and more aesthetically pleasing
What problems is the product solving and how is that benefiting you?
It allows me to provide information and how-tos easily and in a way that is widely accessible to my company


    Zach S.

Great Organizational Tool, Steep Learning Curve

  • October 30, 2025
  • Review provided by G2

What do you like best about the product?
I love using Notion for organizing both my work-related and personal notes. It keeps everything neatly arranged, making it easy for me to track projects and know where each item is located. The ease of use when typing and the ability to add different headers or organize pages enhances my workflow. Although I'm still improving my skills with databases, this feature is also proving to be highly beneficial for me. Notion's capabilities allow me to maintain a structured view of all my information, which is incredibly valuable.
What do you dislike about the product?
I find that there is a definite learning curve with Notion. Initially, it was challenging to set up, and I had to rely on YouTube to learn tips and tricks. I feel that more trainings and tutorials provided directly by Notion would be beneficial to ease the onboarding process for new users.
What problems is the product solving and how is that benefiting you?
Notion keeps my work and personal notes organized, helping me track projects and locate information effortlessly.


    Bridgett M.

User-Friendly and Resourceful—A Valuable Asset for Our Business

  • October 30, 2025
  • Review provided by G2

What do you like best about the product?
Notion is very user-friendly and provides a broad selection of resources that have proven valuable for our business.
What do you dislike about the product?
Currently, we are quite satisfied with Notion and do not have any additional feedback or suggestions for improvement.
What problems is the product solving and how is that benefiting you?
Notion simplifies the process of explaining complex topics to our clients, especially those who may not be familiar with the details of real estate and mortgages. This has helped us streamline our workflow and cut down on the time needed to move files toward closing.


    Accounting

Highly Customizable, But Requires Time to Learn

  • October 30, 2025
  • Review provided by G2

What do you like best about the product?
I like the ability to customize my pages and databases to my needs in different areas. I use Notion daily for work, personal development, and at home so having everything in one place is important. Once I have my databases set up I am easily able to pull in the information I need. There is a lot of information available to support and troubleshoot issues.
What do you dislike about the product?
There is a learning curve because the advanced capability and various functions the platform has.
What problems is the product solving and how is that benefiting you?
With the use of Notion AI I am able to ask a question and recevie an answer based on the information I have available on the platform. Also having those pages referenced in the answer as well as the summary has been extremly helpful on cutting down on time spent looking for information.