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Notion

Notion

Reviews from AWS customer

1 AWS reviews
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External reviews

7,127 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Isabel G.

Notion transformed our way of work

  • August 20, 2025
  • Review provided by G2

What do you like best about the product?
What I like most about Notion is how flexible it is. We were able to replace scattered docs, task trackers, and wikis with one central hub that everyone uses daily. Its clean interface and drag-and-drop blocks make it easy to implement and adopt across the team. We’ve built dashboards for projects, meeting notes, OKRs, and a knowledge base—all fully customizable without needing IT support. The relational databases and templates save us hours every week, and having everything searchable in one place has significantly improved collaboration.
What do you dislike about the product?
The biggest challenge is performance when working with very large databases—sometimes they can feel slow to load.
What problems is the product solving and how is that benefiting you?
Notion is solving the problem of fragmented information and misaligned workflows. Before, we had documents in Google Drive, tasks in separate tools, and meeting notes scattered across emails and chats. Now everything lives in one organized, searchable workspace. This has reduced duplication of work, made collaboration much smoother, and given our team a single source of truth. As a result, we make decisions faster, onboarding new team members is easier, and overall productivity has increased significantly.


    Medical Practice

Everything just works

  • August 20, 2025
  • Review provided by G2

What do you like best about the product?
Attention to detail — all the interactions are smooth and pleasant.
Keyboard-first approach — most of the things can be done keyboard only (I wish all of them were).
What do you dislike about the product?
Inability to choose for what users we can connect AI as not all the users are utilizing it.
Flexible view permissions for the views of the databases.
What problems is the product solving and how is that benefiting you?
- Knowledge base.
- Product experience cycle tracking.


    Harsh T.

Transition from Confluence to Notion

  • August 20, 2025
  • Review provided by G2

What do you like best about the product?
The transition was smooth, The AI is not perfect but works better than expected.
What do you dislike about the product?
The AI hallucinates at times when answering. It is better to say that sufficient information is not available to answer ord to mention that the information provide is not verified rather than outright giving incorrect response.
What problems is the product solving and how is that benefiting you?
able to one stop spot for acting as knowledge base, note taker, meeting assistant and AI for reference.


    Josh G.

A powerful work tool for anyone

  • August 18, 2025
  • Review provided by G2

What do you like best about the product?
I've been using Notion for 5 years at work and 3 years at home. It's my second brain, project tracker, meeting notes, notebook, and knowledge management. It is so easy to build complex databases and automations, and Notion AI is such a help every day for creating pages and simplifying repetitive tasks. I have tried other tools, but I keep coming back to Notion because it checks all the boxes a tool.

Every time I connect with customer support, they are always ready to help and give great options, plus they are always willing to take feedback and I've even seen some of my requests become a part of their products!
What do you dislike about the product?
I would like to see some more automation features, and the ability to create multiple pages from Notion AI rather than a single page or database.
What problems is the product solving and how is that benefiting you?
Project management, content management, note-taking, internal wiki, databases,


    Emma P.

Efficiency all in one place!

  • August 18, 2025
  • Review provided by G2

What do you like best about the product?
You can create lots of administrative things, such as Wikis, templates, complex projects, tasks, requests, tables, and more. It has everything I need to do my job, create projects, collaborate with peers, and file important organizational documents.
What do you dislike about the product?
The interface image is a bit too plain and pale. The AI tool could be more advanced. I would love to have built-in spreadsheets. It needs an article or instructions on how to give full access to other members in the organization so they can share pages with other members. I had to discover this myself, as I was not able to find clear and EASY instructions. I would love to have a more personalized Customer Service! Someone I can talk to in person over the phone (a human agent) would benefit our organization.
What problems is the product solving and how is that benefiting you?
To keep project documentation, record filing, project creation, and management. I can have my files saved in one place as I'm managing administrative projects.


    Swati S.

A cloud based space where data, tasks, project can be stored and well distributed with teams

  • August 17, 2025
  • Review provided by G2

What do you like best about the product?
Notion is like a task manager in which we manage all the current projects along with all the real time data that is stored on their servers. We also segregate different segment of work of our organization that we are targeting to complete within upcoming six months. Also, it is like a taskboard for us which helps in easily be collaborating with our team members of all departments so that inputs of all the senior manager can can be taken on new documents and projects.
What do you dislike about the product?
The whole system of notion software has been developed for small businesses if a company has a large team along with different departments in which there are lots of decision makers then they will face lot of challenges in managing and giving data inputs to this tool. This only works well online and with a good internet connectivity and has limitations, if someone will try to access from a remote area and then this software will not function properly and the data input will also be laggy and maybe incorrect also if not checked properly.
What problems is the product solving and how is that benefiting you?
One of the best part of using notion software is that we are able to involve all the professional members of different departments and do collaborative work for different projects and take inputs of managers who can be resourceful for new projects. The software is also user friendly and compatible with mobile, desktop and iOS devices which gives us more flexibility to use it from anywhere and with whatever available device we have So that we can connect different department of the organization and take emergency decisions When needed.


    Matt M.

East to format

  • August 17, 2025
  • Review provided by G2

What do you like best about the product?
Easy to create and share templates. The ability to re-use a template and share is great.
What do you dislike about the product?
Moving things around once it is written or build out can be challenging.
What problems is the product solving and how is that benefiting you?
We use it internally for sales notes and sharing


    Jared S.

Jack of all trades, Master of None

  • August 16, 2025
  • Review provided by G2

What do you like best about the product?
• Notion enable us to replace 2 applications with 1 application and perform program management + collaborative space + meeting tracking all on the same platform making Notion the most used app by our team on a daily basis
• Ability to utilize databases, toggles, formulas and free text in the same platform
• Ability to connect multiple databases and pull information between databases
What do you dislike about the product?
• Does not have a high end graphical interface that is visually appealing and intuitive for the end users (team previously utilized Monday.com for program management)
• Limited functions for formulas make performing what are quick calculations in spreadsheets complex or not possible
• Limits (e.g. recursion errors, copying and pasting exceeding an undefined threshold) restrict what is possible in Notion
• Databases and pages can be extremely slow to load and we are extremely concerned that as our databases grow that this challenge will get worse
• Inability to merge cells
• Unable to utilize automations for all types of fields (e.g. formulas)
• Notion AI is inconsistent and prone to hallucinating requiring manual check and verification
• Would like to be able to have relations between more than 2 databases (e.g. ability to edit the same field in 3 different databases)
What problems is the product solving and how is that benefiting you?
Notion solved the problem of us being split between to different applications resulting in multiple To Do Lists on different platforms.


    Anam A.

All in Workspace tool for Documentation

  • August 16, 2025
  • Review provided by G2

What do you like best about the product?
I like notion a lot - it has everything in one place - as all the features required for good workspace tool. Our company use it on a daily basis.

Features I like best:
- I can create my 1:1 meetings notes via new AI meeting recorder.
- It has a great library for templates which covers all kinds of designs and formats required in any business. I always present my ideas through these templates and management likes it a lot as they are very professional.
-Easy integration with google calendar makes it easier to manage my time as well.
- Good customer support.
What do you dislike about the product?
Not as such - but the only thing is that it's not a must have tool - small organisations can do without it too as google workspace can provide almost all these offerings.
What problems is the product solving and how is that benefiting you?
Notion our go-to tool for all the company resources. All the processes, database and every small change is documented on Notion and has helped us in improving adoption. New AI note taking feature has drastically reduced the manual efforts and time taken to document project meetings.


    Consulting

Best Software as a Student & Business Owner

  • August 16, 2025
  • Review provided by G2

What do you like best about the product?
I have used it as a student and a busy professional. It has been incredibly helpful for every aspect from notetaking to AI assistance to spice up my writing to drafting professional emails based on my work embeded. It is one of the best investments I have made as both clients and my business partners can collaborate with me effectively and securely
What do you dislike about the product?
The updates are the only thing I don't like as sometimes it freezes on my laptop post-update.
What problems is the product solving and how is that benefiting you?
It aids in the minute tasks that take away from my time to be genuinely creative like email drafting or composing.