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Notion

Notion

Reviews from AWS customer

7 AWS reviews

External reviews

10,023 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Amanda S.

I am one with Notion, and Notion is with me. (Knowledge management, project management, tasks!)

  • October 02, 2025
  • Review provided by G2

What do you like best about the product?
Pretty much my entire personal and professional life is housed within Notion, and as its AI gets better, my systems just keep getting more and more sophisticate. I love how customizable it is. I know that can be a little overwhelming for people but it gets easier as you go along. And now that Notion AI can literally just build databases and systems for you, it's making things so much quicker and easier!

I am a creative, a consultant, a freelancer, and a business owner, and I was diagnosed with ADHD two years ago and am still figuring out how to organize my thoughts and tasks because my brain moves very fast. Notion is the first thing to really actually help, and the customization is a large part of ti.

Here is a rundown of how I use Notion:

Everything:
-Extremely detailed project and task management. I've built in automations within Notion and using Make to help keep things going.
-Knowledge management in the form of a giant notebook database. It holds thousands of things, from articles I've read and taken notes on, to random ideas, inspiration, bookmarks, definitions, deep research, etc. It might look like giant blob of data, but with some simple tagging and categorization, I am able to create incredible filters and sorts that frankly make my soul happy.

Small Business:
-Organize client data, assets, meeting notes, etc.
-Amazing project management. Can't say enough about this!
-Starting to build out client portals now that granular permissions are being added.

Personal:
-Task management, here, too.
-Recipes and meal planning; this sounds simple but with Notion AI I have created a really sophisticated system.
-Shopping lists, packing lists, pantry inventory, etc., many of which work with each other through references and workflows.

And man, Notion AI keeps getting better. If you tried it before and didn't like it, come back around. It was pretty lousy in the beginning but it's getting really good. The new custom AI Agents are FANTASTIC and just playing around with them has been a blast. I love that you give them a set of instructions, but what's more amazing is that working with mine, I have created a few workflow processes that it helped me refine. It's all stored in its instructions page, and now when I ask it to do a certain thing, I don't have to repeat myself over and over again. I can see this continuing to be a game changer down the road. It even can alter database content! From big things like adding content from multiple links with just a few sentences, to changing the colors of multi-select items or fixing the spelling of a word throughout a database, it's amazing.

Oh, and Notion MCP! The fact that Claude can read my Notion data is so incredibly helpful!
What do you dislike about the product?
The lack of granular permissions has always been a thorn in my side. They have just started adding this, which is huge, but it's years behind where it should be. Notion has the potential to become an insanely good project management tool, but without sophisticated granular permissions, it's hard. I am waiting with baited breath for this to continue rolling out.

Also, I wish I could change the UI more. I would love more fonts and colors. The custom emojis helps a lot, but I spent hours a day on Notion and so the layout and UI is super important to me, especially since my ADHD craves a certain kind of order.
What problems is the product solving and how is that benefiting you?
It's laughable how long this list could be! Here's a short version:
-I hate the term "second brain" but it's pretty much what it is. My creative, problem solving, constantly thinking ADHD brain moves so fast that if I don't capture my notes, ideas, things to do, etc., they often get lost in the sauce. Having an easy to use, centralized, collaborative system is ESSENTIAL!
-As granular permissions roll out, it will save a lot of time for me when it comes to communicating tasks to collaborators and contractors with whom I work.
-It just holds all my everything. All my notes, my research, everything. I am knowledge worker and it is my knowledge management system.
-It integrates with so many other systems I use. When I look for new software solutions, if it doesn't work with Notion (or a tool like Make so I can connect the two), then I won't use it. Notion is my happy hub for everything.
-Notion AI, as it continues to get more sophisticated, helps cut down on busy work, administrative stuff, anal-retentive stuff that I hyperfocus on like changing the colors of things or making formatting changes, etc. Data analysis is starting to become a big feature for me, too.


    Keziah M.

Has simplified my daily tasks

  • October 02, 2025
  • Review provided by G2

What do you like best about the product?
The layout is very organised and functional
What do you dislike about the product?
Sometimes can slow down a bit and cause the webpage to crash
What problems is the product solving and how is that benefiting you?
Organisation of content, very efficient saves a lot of time


    Sam C.

Go toProductivity Platform for Collaboration and Organization

  • October 02, 2025
  • Review provided by G2

What do you like best about the product?
- Highly flexible, adapts to any workflow without adding blockers
- All-in-one hub for keeping notes, tasks, and databases connected
- Clean design helps make complex systems simple and usable
- Scalable so works just as well for individuals as for full teams
What do you dislike about the product?
- Steep learning curve
- Large databases can lag or load slowly
- Sharing and access settings can get confusing at scale
What problems is the product solving and how is that benefiting you?
- Centralising information
- Improving collaboration
- Streamlining hiring workflows
- Boosting efficiency


    Tyler A.

Powerful all-in-one workspace that transformed how we organize our business

  • October 02, 2025
  • Review provided by G2

What do you like best about the product?
Notion's flexibility is unmatched - it serves as our project management system, documentation hub, and knowledge base all in one place. The database features are incredibly powerful, allowing us to create custom views and relationships between different types of content. The real-time collaboration works seamlessly, and the ability to embed various content types keeps everything centralized. The template system saves us countless hours, and the clean interface makes it easy to onboard new team members.
What do you dislike about the product?
The offline functionality could be stronger - there's sometimes a delay when working without internet. The mobile app, while functional, doesn't quite match the desktop experience for complex page editing. The learning curve can be steep initially for team members unfamiliar with databases and relational features. Occasional lag when working with very large databases with many relations
What problems is the product solving and how is that benefiting you?
Notion solved our scattered knowledge problem - critical information was stuck in people's heads or across multiple tools. Now we have a single source of truth for everything from product specs to marketing campaigns to manufacturing coordination.
The biggest win is reducing founder dependency. By documenting processes and SOPs, our team finds answers independently instead of waiting on leadership. This is crucial with 68% of our team remote.
We manage our entire operation in Notion: product development, marketing tracking, ambassador programs, vendor relationships, and financial planning. The database features let us create custom views while maintaining unified data.
For a hardware startup transitioning to AI-first operations, Notion provides the infrastructure to scale systematically instead of reactively. It's transformed us from ad-hoc execution to process-driven growth.


    Tyler D.

Notion is your friend

  • October 02, 2025
  • Review provided by G2

What do you like best about the product?
I use Notion for absolutely everything—it’s replaced the need for Word, Excel, and countless other tools. Having all my notes, projects, and planning in one place saves me so much time. The integration with ChatGPT is also a life saver—whether I’m brainstorming, writing, or analyzing, I can do it all without leaving the app. It truly feels like an all-in-one workspace.
What do you dislike about the product?
The only downside is that because I rely on it so much, when I don’t have internet access/when out and about on my phone only it can be tricky. There’s also a bit of a learning curve at the start, but once you get used to it, it’s absolutely worth it.
What problems is the product solving and how is that benefiting you?
Notion solves the problem of having to switch between multiple tools for different tasks. Instead of using Word for documents, Excel for spreadsheets, and other apps for project management or notes, I can keep everything in one place. This saves me time, reduces clutter, and makes it much easier to stay organized.

The benefit for me is efficiency and focus. I don’t waste time moving between apps, everything is structured the way I want, and with ChatGPT integrated, I can generate ideas, draft content, or analyze information instantly. It’s streamlined the way I work and helps me get more done with less effort.


    Lewej W.

Notion >>>>>>

  • October 02, 2025
  • Review provided by G2

What do you like best about the product?
The AI agent is super useful! I’ve used it to supercharge my project management workflows by automating updates, more easily surfacing information, and creating more effective tooling and artifacts for my teams.
What do you dislike about the product?
I’d really like it if AI agents had the same functionality as a human user. At the moment they can’t build automations and certain other things.
What problems is the product solving and how is that benefiting you?
Notion is making it easier to manage new work streams for which I have no context or direction. I’m able to collate knowledge and build context faster and start moving things along much better. The AI note taking also allows me to focus more in meetings and quickly follow up with updates and actions.


    Monica S.

Great interface with many clever ways to interlink your projects

  • October 02, 2025
  • Review provided by G2

What do you like best about the product?
I love the ability to build a fully functional project base where I can provide the scoping details and knowledge resources while keeping a database for deliverables all in one page. I work on highly cross functional projects so being able to laid out all the intformation while leveraging a database to detail out my stakeholders deliverables makes it easy for them to come to the project home base and know exactly where to get what info.

No need to bounce between too many different tools to accomplish briefings, tracking, and WIP documents
What do you dislike about the product?
If notion is all you use for your documentation, it can feel like a never ending SOP or doc to read. Having the ability to switch it up and deliver information more visually or aesthetically pleasing (like a deck) would help my stakeholders not have Doc Fatigue.

More bitesize ways to give the right information that is memorable while linking back to the relevant long form information would be useful.
What problems is the product solving and how is that benefiting you?
The AI tool has been invaluable in helping me take information and content I’ve developed on Notion project boards and then copy edit, reframe, or restructure the strategic positioning for different stakeholder groups. It has also significantly reduced the manual effort involved in audits, allowing me to more quickly sort, organize, and clean up database information I’ve uploaded. Recently, I discovered the calendar feature, and I absolutely love being able to enter project dates and tasks that sync with my Google Calendar. This integration helps me keep meetings and project deliverables top of mind each week, giving me a clear, high-level overview of all the activity happening across my projects.


    Mauro B.

Notion - A Great Platform for Documenting Processes or Creating a Knowledgebase

  • October 02, 2025
  • Review provided by G2

What do you like best about the product?
I like how flexible it is to accommodate our needs, though it also can be a bit more work to understand how you want to configure what you are doing. However, regardless of how you set it up, the AI seems very capable of pulling all the information together to provide answers to queries on processes or information.

The AI portion is really the best feature to be honest. It is very easy to implement, just install and add your users, then you need to figure out how you want to use it and how to lay out your spaces and how to use them.

It is a great tool for my IT team to be able to document what each of use does so when we are away, others can find the information they need as backups.
What do you dislike about the product?
I feel like the templates are a little lacking in that they don't maybe offer enough details to help you understand the best way to do certain things. But perhaps watching more of the instructive videos would help much of this and I will be doing so to see if that shines more light in the areas I feel I am not 100%.
What problems is the product solving and how is that benefiting you?
Documenting IT processes and then being able to easily get that information in order to allow IT members to better be able to cover for someone in their absence.


    Tom K.

Great for organising and prioritising daily work

  • October 02, 2025
  • Review provided by G2

What do you like best about the product?
The structure of the databases – we’re not talking to-do lists or tables: we’re talking flexible, searchable information organisers.
What do you dislike about the product?
Less of a Notion issue, but being able to connect to third party apps that are not permitted by my organisation.
What problems is the product solving and how is that benefiting you?
Helps me with structuring projects in a simple way with database entries that I can categorise as meetings, notes, planning, etc. and the ability to create timelines for work.


    Monica S.

Cost-Effective Alternative with Room for Improvement

  • October 02, 2025
  • Review provided by G2

What do you like best about the product?
I appreciate Notion's ability to keep everything organized in one place, like notes, records, and information about personal interests, which helps me easily access important details when needed, such as at a doctor's appointment. The feature that allows me to save everything from text to PDF documents is incredibly useful. I also enjoy the visual customization options, like adding icons and header graphics to projects, which enhance the appearance of my workspace. I am learning to like the database functionality, which adds more depth to how I manage my tasks. Notion is cheaper than Evernote, which is one of the reasons I decided to continue using it.
What do you dislike about the product?
I find the Notion interface not very intuitive, particularly with formatting. Initially, I was confused about highlighting text and adding bullets, which I expected to work similarly to other applications like Google Docs. The process felt clunky, and it took me some time, with external help like YouTube videos, to understand the shortcuts necessary for efficient formatting. Even now, I wish it was easier to perform typical formatting tasks I'm familiar with from Google Docs. Additionally, while Notion is beneficial for organizing notes and records, it hasn't yet been effective as a day-to-day, moment-to-moment to-do list. I'm still in the process of building a system within Notion that suits my needs, which indicates some ongoing usability challenges. And though I appreciate the AI feature for creating tables and databases, I have not found too much use for the AI feature yet.
What problems is the product solving and how is that benefiting you?
I use Notion to keep my notes and records organized in one place, simplifying access to important information like medical records and to-do lists, which helps reduce decision fatigue.