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Notion

Notion

Reviews from AWS customer

7 AWS reviews

External reviews

10,023 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Computer Software

Notion is critical to my role as a CSM.

  • August 12, 2025
  • Review provided by G2

What do you like best about the product?
It would be near impossible to do my job without Notion as a documentation resource. Creation of articles is really easy and straightforward
What do you dislike about the product?
Something like Scribe is really appealing for documentation of processes. I see a niche for both tools however, so maybe an integration would make more sense if it doesn't already exist.

Sometimes the search functionality doesn't quite take me where I am hoping it can be hard to find content. Notion, to some degree, is as good as the org you work for is able to have designed it. If nobody directly "owns" Notion things can just proliferate without great organization.
What problems is the product solving and how is that benefiting you?
Documentation of processes and resources. Gives me less that I have to remember or keep track of on my own and allows me to engage with and respond to clients more quickly. Allows me to more easily move from reaction to action.


    Human Resources

Detailed workspace communications

  • August 12, 2025
  • Review provided by G2

What do you like best about the product?
Easy to format and set up new pages of information, choosing the settings and privacy
What do you dislike about the product?
When archiving old pages- the new or replacement pages of information are not easily linked. It can be difficult to search for or find specific pages.
What problems is the product solving and how is that benefiting you?
Notion is our internal intraweb. I can find all internal policy documents, as well as product information. It also is used for ticket management with certain teams, like legal.


    Leisure, Travel & Tourism

Big ol notion fan

  • August 12, 2025
  • Review provided by G2

What do you like best about the product?
I loveeee templates!!! I like to get creative with my docs at work and create fun sops
What do you dislike about the product?
it can be tricky to first use and I feel like it is a hard adoption.
What problems is the product solving and how is that benefiting you?
I love using notion for SOPs, workflows, taking notes, and projects! it benefits me because I am a very visual person, but also a super unorganized personal naturally.


    Sofia F.

Notion AI: Streamlining My Workflow, One Smart Page at a Time!

  • August 12, 2025
  • Review provided by G2

What do you like best about the product?
Notion has transformed how I manage everything from daily tasks to complex projects by bringing all my notes, docs, databases, and calendars into a single customizable space.

Additionally, Notion AI is amazing! I no longer have to jump between apps to brainstorm or summarize meeting notes, polish my writing, or change the tone of the things I'm writing, since the AI does it for you and everything is in one place. I can generate content in my preferred style and quickly extract key points from large documents. The fact that it works inside my existing Notion pages keeps everything in one place and saves a ton of time.
What do you dislike about the product?
Sometimes the AI-generated text can sound a bit generic or overly formal; however, you can ask the AI to change the tone to match your tone.
What problems is the product solving and how is that benefiting you?
Before using the Notion AI tool, I spent too much time switching between brainstorming tools, writing apps, grammar correction apps, and my notes just to get a single idea fully formed. My workflow was scattered, and I often lost momentum while moving between tools.

Now, Notion AI acts as an always available collaborator inside the same workspace I use to plan projects, store information, and create training materials for my job. It helps me turn rough notes into clear, structured content without breaking my focus. That constant, in-context assistance means I get from idea to finished draft faster with less mental clutter and more creative energy left for the work that matters.


    Information Technology and Services

Notion is been a fine tool to organize things

  • August 12, 2025
  • Review provided by G2

What do you like best about the product?
Notion has made me start thinking about way that I can begin optimizing/organizing my workflows and tasks. Theres a lot to learn with this tool and I do want to try to figure out how to best use it.
What do you dislike about the product?
Notion has a lot features that at times it can feel overwhelming. There aren't really any kind of quick "how-to" prompts of how to do things so I felt like I was just thrown into the deep end and it wasn't always completely easy to use or intuitive with how to make use of it. After 7 months of using Notion I have become a bit more understanding of the tool but if it wasn't being used by my entire company I would probably would have dropped it and tried finding something else because there's been many times that I don't really know what I'm doing with it.
What problems is the product solving and how is that benefiting you?
Notion houses a lot of our knowledge for the company which is handy with it's notion AI to be able to easily parse and return any information I ask from it. It also makes end-user docs easy as I can prime with the AI with the relevant information and it makes an easy to understand document that I can share to the company.


    Leisure, Travel & Tourism

Notion allows me enjoy my job

  • August 12, 2025
  • Review provided by G2

What do you like best about the product?
Notion is intuitive, fast, expandable and can be linked to so many other management platforms and creative software. Its AI search is great too!
What do you dislike about the product?
Theres a learning curve to getting everything set up. It takes a while to set everything up to be optimal.
What problems is the product solving and how is that benefiting you?
We use it as a ticket system, as well as a dev workflow and change log. In addition we also use it to store documentation and as a hub larger projects involving multiple stakeholders. We would be stuck without it. The AI search really fills in the gap when searching for project actions that may have gone beyond the initial scopes. So as long as theres reference to an action, somewhere, an admin can track it down.


    Lina B.

Versatile Project Management with Room for Improvement

  • August 12, 2025
  • Review provided by G2

What do you like best about the product?
I appreciate Notion's role as a comprehensive project management software that keeps all projects up-to-date, especially during client calls. The AI transfer feature is invaluable for asking questions and retrieving call notes quickly. The Notion AI transcription feature is particularly beneficial for maintaining clear communication and overview during calls. I find the Mac and phone apps incredibly helpful and easy to use. Notion's visual capabilities, including different views and linked databases, make managing personal projects both efficient and visually appealing. The integration with tools like Google Drive enhances data organization and connectivity.
What do you dislike about the product?
I dislike the challenges with exporting databases to CSV or Google Sheets format, which limits my ability to use data with tools like ChatGPT. Additionally, embedding Google Sheets and managing live links doesn't always function as intended.
What problems is the product solving and how is that benefiting you?
I use Notion for project management, client interaction, and note-taking. It keeps projects up-to-date, enhances client calls with AI transcription, and allows easy retrieval of information, integrating well with tools like Slack, Zoom, and Google Meet.


    Behruz A.

Love Notion AI

  • August 12, 2025
  • Review provided by G2

What do you like best about the product?
I love the Ask Eden Ai chatbox because it is the fastest way to get my question answered accurately
What do you dislike about the product?
I love the Ui not much to complain about
What problems is the product solving and how is that benefiting you?
It is helping me solve finding info about our properties which would otherwise be really difficult. This review is with my school email but I use Notion business with under my work email. I started using it for school too it is very helpful.


    Andrea V.

One of the best discoveries I have made this year

  • August 12, 2025
  • Review provided by G2

What do you like best about the product?
I love how flexible it is, I can customize everything, as if I were creating a web page. I keep creating pages and elements to interact on it. It can be integrated with Google Calendar. There are very good free templates and the app is excellent. It is very easy to use, it doesn't require much time to adapt.
What do you dislike about the product?
I really have been using it for a short time. I discovered it recently and so far I have no complaints.
What problems is the product solving and how is that benefiting you?
I discovered it recently and realized that I really needed it to organize my activities, both work-related and study-related, because I am pursuing a university degree and couldn't find any software that was truly useful for organizing myself. And it is really useful, I integrate it with Google Calendar and have everything scheduled. My classes and my creative design processes, everything organized. So far, I haven't paid for the plan, I'm happy with the free version, but I don't rule out doing so later because it has really been very useful to me.


    Jacqueline T.

Great organization tool

  • August 12, 2025
  • Review provided by G2

What do you like best about the product?
I appreciate how easy it is to organize information and use templates.
What do you dislike about the product?
Notion AI is lacking and cannot input criteria into specific parts of my pages (e.g. inputting information into a database, correcting and replacing information in a template).

I would like to be able to customize the colors I use on my page, by using a color wheel/hex code numbers.
What problems is the product solving and how is that benefiting you?
Notion allows me to keep track of notes, make trackers, and make databases.