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Great Product for unique risk management use.
What do you like best about the product?
The platform is very easy to use, succinct in the data and information displayed, and displays pertinent updates. The Customer support is fantastic! They are a great team that provides almost immediate response to any questions and the account team worked very well with us to get the contract executed.
What do you dislike about the product?
Only real downside is the results of some updates to the risk level cause more questions to arise as to what the cause for the rating change entails.
What problems is the product solving and how is that benefiting you?
Venmonitor provides us with continuous monitoring for our Critical and High Risk vendors.
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Would Recommend !!!
What do you like best about the product?
This product is easy to navigate and simple to use. The staff is extremely helpful, professional, and quick at responding. If I had to go through the process of choosing a Vendor Management Program, I would choose Venminder again!
What do you dislike about the product?
The only thing I would change is getting the product quicker!
What problems is the product solving and how is that benefiting you?
Venminder is helping the vendor review process to go smoothly.
Venminder will help streamline our vendor management process.
What do you like best about the product?
Our implementation rep Nicole Willson is very knowledgeable of the system and a great person to work with.
What do you dislike about the product?
Complete customization was portrayed in their advertising, but as we worked through the system, we are noticing that not everything is as customizable as we thought.
What problems is the product solving and how is that benefiting you?
Venminder is helping us create a more streamlined process that will allow for quicker and more efficient turnaround.
Easy to use and works as expected
What do you like best about the product?
I like the ability to store contracts and key vendor details. I also like the ability for the vendor owners and other SMEs to review docs and work together to complete reviews. It is nice having everything in once place.
What do you dislike about the product?
I would really like a more intuitive workflow (the website is very easy), but the workflow for initial and annual due diligence can seem clunky for a smaller institution. I also wish there was a notes section that you could make notes about the vendor/product to allow us in the TPRM to take notes on what they will do and how it works.
What problems is the product solving and how is that benefiting you?
Contract notifications going directly to our vendor leads and no longer managing in an excel document that can be missed has been helpful as it saves time and ensures there are no mishaps.
Venminder is a trusted partner and continues to grow their platform
What do you like best about the product?
The system provides a complete vendor management lifecycle, which helps with internal processes and regulatory requirements.
What do you dislike about the product?
The modules are not as seamless as they should be, especially between onboarding and ongoing.
What problems is the product solving and how is that benefiting you?
Vendor / Third-Party Risk Management from a process and regulatory perspective.
Great Resource and Partner
What do you like best about the product?
Venminder has great support and many resources available to make vendor management due diligence easier.
What do you dislike about the product?
At times with service additions to the software, the dashboard is a somewhat busy.
What problems is the product solving and how is that benefiting you?
Venminder has a variety of services available to choose from. It helps reduce some of the workload associated with vendor management.
Excellent vendor management platform
What do you like best about the product?
The platform is robust and intuitive, and the company constantly makes improvements, expansions, and new modules. The website's functionality is easy to grasp for all our employees, who span a wide range of technological prowess. But they can each: look at their list of vendors and products; navigate to the appropriate pages; edit information fields there; upload contracts and documents and edit the details of those; perform risk assessments for every product; and manage upcoming deadlines and due dates. Currently, we are working to encourage our organization to use the task lists in a more robust and frequent way, and to reliably utilize the relatively new Onboarding module. Venminder's team members--particularly our two account reps--have been tremendously knowledgeable, friendly, and responsive throughout our several years on the platform, always advising us on how we might come to utilize it even more effectively.
What do you dislike about the product?
With some frequency, the customer service chat will have to research a fairly basic question about a feature or capability for hours or days before responding. But, on the whole, this is a minor complaint, and we are highly pleased with the service.
What problems is the product solving and how is that benefiting you?
Using Venminder has radically reshaped our vendor management program for the better. Thanks to the platform, our approach to vendor management is far more cohesive, centralized, and safe than the manually tracked and executed process which we had utilized before. We can track completion and results in a clear and quantifiable way through a variety of pages and generated reports built into the software.
Venminder is great!
What do you like best about the product?
Venminder keeps all of our vendors in 1 easy to view pane and is great for making sure you do your due diligence on your vendors
What do you dislike about the product?
It can become a lot of work if you do not stay on top of everything.
What problems is the product solving and how is that benefiting you?
Vernminder is solving an issue with us managing our vendors.
Great vendor and product
What do you like best about the product?
Venminder has a great implementation process, they handle you with care and their software is easy to use.
What do you dislike about the product?
This is nothing specific to dislike about Vendminder, I have made minor software recommendations and hope that these will be implemented at some point.
What problems is the product solving and how is that benefiting you?
Venminder solves my management of vendors, contracts, and ongoing due dililegnce creating an efficient workflow for me.
Great Vendor Software
What do you like best about the product?
They have wonderful customer service and are quick to respond to any issues!
What do you dislike about the product?
There is nothing I dislike like about the product.
What problems is the product solving and how is that benefiting you?
Just creating SSAE review process and risk assessments.
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