The rationale behind the platform is great, but there are some areas of improvements
What do you like best about the product?
The use of AI, the suggestions and the fact that it understands the messages
What do you dislike about the product?
some slowness and some glitches, it can be improved
What problems is the product solving and how is that benefiting you?
It conveys the requests to the right team and it can read and understand the message
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