Lumigo - Monitoring & Troubleshooting for Microservices

My main use case for Lumigo is microservice monitoring in my day-to-day experience.

A specific example of how I use Lumigo for microservice monitoring involves comparing it to other tools such as Dynatrace and CloudWatch. Lumigo is different, particularly in terms of the UI, which works well for me. The tool can alert us when Lambda functions have errors, and it works not only with Lambda but also with agents and other integrations.

In my current role as a DevOps engineer, I have been deploying agents, and my main responsibility is troubleshooting and monitoring. I need to receive alerts in the appropriate place, and Lumigo helps us more effectively than Dynatrace or other tools we have. The version upgrades you have been working with are good.

The best features Lumigo offers are troubleshooting and alerts.

What I appreciate about the troubleshooting and alerts is that while they are similar to other tools, I prefer Lumigo from the UI perspective. Any new member, whether from the development side or business team, finds the user-friendly UI easy to understand. This is the reason I have been recommending it.

Lumigo has impacted my organization positively, but we are in a starting phase and have not explored it deeply. Our people need to use this tool more, and we have not yet fully adapted to it.

I think support needs to be improved.

Lumigo can be improved particularly in support. When comparing it with AWS monitoring, Dynatrace, or other solutions, if we encounter any trouble, everyone looks for support. If your team could improve support, it will be valuable for any company.

I have been using Lumigo for a few months, and it has been very interesting.

Lumigo is stable in my experience so far.

The scalability of Lumigo is very good.

Customer support is good. I would rate customer support on a scale of one to ten as ten out of ten.

Before Lumigo, I previously used Dynatrace.

I have not yet switched from Dynatrace to Lumigo because we are planning to adapt to the new UI.

My experience with pricing, setup cost, and licensing was good, and I rate it ten out of ten.

In terms of return on investment, I have seen time saved, and I rate this ten out of ten.

My experience with pricing, setup cost, and licensing was good, and I rate it ten out of ten.

Before choosing Lumigo, I did not evaluate any other options.

Since we are still in the early stages, the main things I hope to achieve with Lumigo as my team starts using it more are ongoing based on requirements. Integration is not a direct process with our application; there is a specific process involved. When we integrate with an enterprise solution, there are specific needs to be met. It is not simply about using the tool; it needs to be adapted to the enterprise system. I rate this review seven out of ten overall.

Private Cloud

Amazon Web Services (AWS)

What do you like best about the product?

It cumulates all serverless functions over all regions and accounts, perfect for monitoring.

What do you dislike about the product?

It takes very long until new errors appear

What problems is the product solving and how is that benefiting you?

A very good overview

What do you like best about the product?

Ease of setup and integration
Features
Quick to respond customer support
Very easy to learn and use

What do you dislike about the product?

Customization needs a little improvement

What problems is the product solving and how is that benefiting you?

Lumigo helped us with monitoring our serverless applications running in the cloud. The transparency provided by Lumigo is unmatched in the industry. Without having to change much in the codebase, we were able to get a complete monitoring platform provided to us.

What do you like best about the product?

In a world of microservices and serverless architecture, Lumigo helps to keep all the small things together and fully understand/monitor your environment. Onboarding goes smoothly and takes seconds, the UI is intuitive and has a dark mode:)

What do you dislike about the product?

On a high scale, some features work relatively slowly.

What problems is the product solving and how is that benefiting you?

Lumigo is all about making my life easier when it comes to managing and troubleshooting serverless applications. My team remains informed about every minor issue occurring in my environment.

What do you like best about the product?

Love the simplicity of setting it up and getting instant value. We've used this as a team of 1 and a team of 10 and it's worked great for our needs. We rely on it daily. Easy to integrate with other systems (e.g. Slack) and pinpoint what the issues are. I've used other alternatives, as well as tried to set things up directly in AWS and nothing compares to my experience with Lumigo so far.

What do you dislike about the product?

Customer support and account management features are lacking compared to the rest of the product.

What problems is the product solving and how is that benefiting you?

We use Lumigo to monitor all of our AWS cloud infrastructure, which is currently all serverless.

What do you like best about the product?

- The amount of details it shows of every Lambda function you have
- The possibility to tag them so that you can easily filter out what does not require your attention at the moment
- The huge amount of log data available

What do you dislike about the product?

I miss an introductory walk-through for new uses. It is true that if you know AWS and Serverless there is no such a difference to make this learning too steep, but it would be helpful to other less experienced users.

What problems is the product solving and how is that benefiting you?

Monitor multi-lambda solutions and tracing issues when they happen
Monitor lambda activity

What do you like best about the product?

We were in quite a special situation when we started using Lumigo because our serverless applications were not monitored since we were re-taking ownership on externally managed infrastructure. Lumigo helped us both to debug pre-existing unknown bugs, but also to get a better understanding fast of our systems interactions. It does allow for both discovering issues you did not detect, but also to monitor on two levels: technical and business. It only takes a few minutes to get up when you use interpreted languages, and not very much more for compiled ones using their libraries.

What do you dislike about the product?

Nothing special, everything is simple and neatly organized.

What problems is the product solving and how is that benefiting you?

Mainly spent less time digging through logs and tracing. We can now easily detect and pinpoint issues in our serverless environment.

What do you like best about the product?

It's very easy to find things, and understand what exactly happened within a specific invocation, what were the bottlenecks and issues. It's also very easy to see a wider view of issues and breakdown according to different parameters.

What do you dislike about the product?

We've had some issues with secrets masking and their team wasn't responsive enough in their help - they answered but are taking time to fix it.

What problems is the product solving and how is that benefiting you?

The first thing we're using it for is Alerting - it will send us alerts when our system has issues (we're mostly serverless). After that - we use it for debugging the issues (in production and development) as it gives us a great insight into the inner workings of the running code.

What do you like best about the product?

Lumigo has transformed our AWS serverless monitoring. Its intuitive interface, automated tracing, and powerful insights have made troubleshooting and optimizing our serverless applications a breeze. Highly recommended for anyone in the serverless world!

What do you dislike about the product?

Lumigo's pricing can be relatively expensive for small startups with tight budgets.

What problems is the product solving and how is that benefiting you?

Monitoring all our Lambda functions deployed in Lumigo and I can resolve the errors at a time.

What do you like best about the product?

It is easy to set up & integrate on any AWS Account with its one-click CloudFormation template. Its transaction tracing feature gives users the ability to debug various types of bugs and failures. The dashboard provides an overview of important serverless insights like % of failures, cold starts, and latency. We were able to detect the bottleneck in our serverless infrastructure that was causing the latency and fix it due to Lumigo.

What do you dislike about the product?

Registration and maintaining multiple tenants is not that straightforward, which could be a pain point for agencies that are using Lumigo for multiple customers with multiple AWS accounts.

What problems is the product solving and how is that benefiting you?

- Observability for serverless applications - Centralized dashboard for insights such as Latency, % of failures, cold starts, and performance bottlenecks - Transaction Traceability