Easy to use and good support team
What do you like best about the product?
Device 42 is a tool easy to use, but also easy to manage and maintain. Easy to run updates, deploy settings etc ...
Year after year, we receive valuable new features and the product increasingly meets business needs.
Every time we have support request, we have someone engage to close the case.
On top of that, with API provided by D42, we do many integration with our internal tools, it is very help full for us.
Year after year, we receive valuable new features and the product increasingly meets business needs.
Every time we have support request, we have someone engage to close the case.
On top of that, with API provided by D42, we do many integration with our internal tools, it is very help full for us.
What do you dislike about the product?
We run D42 for years, there is nothing we dislike, but if we can have an external database to offload VM load when we have high volume of requests.
What problems is the product solving and how is that benefiting you?
Datacenter are most of the time hosted outside of the company. Having a sharp idea of how our datacenters or server rooms are is very important to be able to take good decision and be able to run remote support with physical devices.
Also audit period is very stressfull, now with D42, we have scheduled reports and it is easy to show to auditors what they need.
Also audit period is very stressfull, now with D42, we have scheduled reports and it is easy to show to auditors what they need.
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