My use case for Control-M is primarily for automation.
Control-M SaaS
BMC SoftwareExternal reviews
104 reviews
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Automation boosts productivity with AI version while API integration requires enhancements
What is our primary use case?
What is most valuable?
The best features include the solutions with the recent AI version. The recent updates are impressive, as they allow for automatic jobs, which help improve our productivity. It gives us accurate logs whenever we need them, especially for Monday workloads that we have every Saturday or Sunday. Using it helps us solve problems quickly with the help of remediation.
What needs improvement?
Areas in Control-M that have room for improvement lie more on the AI side. I'd like to see more enhanced workload automation, particularly expanding automation in API integration with other systems, improving user experience, and including templates. We still have to explore CI/CD pipelines and scalability.
For how long have I used the solution?
I've been using Control-M for almost a decade.
What do I think about the stability of the solution?
I find it to be a very stable solution.
What do I think about the scalability of the solution?
I would rate the scalability a seven, noting that it does have room for improvement.
How are customer service and support?
I did not receive help from BMC's service team in mapping out my migration; we did it ourselves.
How would you rate customer service and support?
Which solution did I use previously and why did I switch?
It's always been BMC; I've not migrated from Broadcom, CA Redwood, or any similar solutions.
How was the initial setup?
Deployment is easy. It took around 45 minutes to deploy Control-M.
What about the implementation team?
We did it ourselves.
What was our ROI?
The return on investment includes resources, time, and two headcounts. I can estimate that it has saved about 30 percent.
Which other solutions did I evaluate?
I would compare Control-M with Ansible. Comparatively, we have various tools such as Azure ADF and AWS crawler, and while Control-M provides a hybrid solution in multi-cloud environments, its role-based transfer capabilities significantly improve speed operations with simplified solutions.
What other advice do I have?
For DevOps processes, we have not yet established or expanded out, so integration has been difficult. I'm not using it for DevOps or DataOps at this time. Currently, we don't have any plans to increase the usage of Control-M.
Learning Control-M has been significant. Learning the solutions involves working as in a job as code scripts, particularly within the visual code IDE interface we use, along with the VS Studio code extension. For someone with non-technical skills, it's easier now. Earlier, it was a bit challenging, but we've picked up the programmatic interface, especially since it's a modern application release process.
My relationship with BMC is more transformative. I would recommend Control-M to other users because it integrates, automates, and functions as an orchestration application that helps in data workflows within complex and challenging technology ecosystems. Helix is one of the core leverages, utilizing the version engine for fast performance and a level five assessment in execution. Reaching a ten would require better integration with various tools like ServiceNow, as we also utilize Ansible and AWS. The vendor can contact me if they have any questions about my review.
I rate Control-M a six out of ten.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Amazon Web Services (AWS)
Identifying areas for differentiation while benefiting from reliable support and customizations
What is our primary use case?
Control-M is mainly used for our clients. We use workload automation and batch job automation with Control-M. There are many other BMC products that we use, such as AMI Ops automation, DB2 monitoring, and application infrastructure monitoring.
What is most valuable?
The user experience with Control-M is good. Users can implement many customizations, and though the licensing is pricey, there are many competitive products available that can provide the same features as BMC. BMC support and some of the customizations are very good. Product support and the ability to manage distributed and mainframe workloads make Control-M an enterprise workload management solution. It is easy to integrate Control-M with technologies for data ops or DevOps processes as things change, and it is not complex compared to other workload automation tools available in the market.
What needs improvement?
BMC does excellent marketing. Their product narrative is very good. From the functional side, there is no superiority when compared with other products. All products provide the same functionality. If you examine IBM Workload Scheduler, Stonebranch, or Rocket Orchestrator, there are many other products available. These products provide the same functions in one way or another. BMC might provide better user experience and better product support than other products, but there is no clear technical differentiation or value proposition when compared to other products with BMC. They offer essentially the same features.
For how long have I used the solution?
Control-M has been part of my experience for two to three years.
How are customer service and support?
On a scale of 1 to 10, I would rate BMC's support an eight. They have very good manuals, and they respond to tickets quickly. They provide clear details about issues. From the product support perspective, they always perform well. They continuously evolve rather than letting the product remain static. This is one of the differentiators compared to other products. They quickly evolve with changing technology trends, easily adopt new features, and incorporate them into the product.
How would you rate customer service and support?
Which solution did I use previously and why did I switch?
Control-M is good so far, other than being somewhat pricey.
What about the implementation team?
The implementation requires significant time and personnel resources, and they are pricey. The migration costs are very high, and the available skills are limited.
Which other solutions did I evaluate?
I am familiar with other workload automation tools and have used many. Our clients use IBM Workload Scheduler, Rocket Enterprise Orchestrator, CA ESP, and Stonebranch, though I cannot specify why we use BMC instead of those alternatives.
What other advice do I have?
It is difficult to clearly differentiate how Control-M has improved our organization's functions because many other products offer the same functionality. The key factors are how users can easily adapt to the product, the available functions and features in the BMC product, and mainly the product support.
Helps orchestrate complex tasks easily but reporting needs improvement
What is our primary use case?
We use Control-M for orchestration.
What is most valuable?
The best feature of Control-M is its orchestration capabilities for any orchestration that's required. Control-M has positively impacted my organization by helping with orchestrating complex tasks.
The Alerting and Notification system is quite sufficient. It does what it's required to do.
The ability to deploy Control-M both in the cloud and on-premises is very important because the organization has a hybrid strategy, so Control-M helps in scenarios of moving files between on-prem and clouds.
What needs improvement?
Control-M could be improved on the reporting side. There can be better reporting on tasks and better dashboard capabilities for activities being completed. At the moment, it's a bit cumbersome if you receive an error message. There isn't a central place where you can view all of that.
For how long have I used the solution?
I have an experience of approximately five years working with Control-M.
What do I think about the stability of the solution?
The solution is stable.
What do I think about the scalability of the solution?
The on-premise setup of Control-M is not that scalable. As our demands increase, it is almost reaching its bottleneck. If I need to run parallel jobs, let's say double or triple the numbers that I'm currently doing, it will struggle to scale.
How are customer service and support?
I would rate technical support from Control-M as a seven out of ten because the turnaround time was not adequate when running in production.
How would you rate customer service and support?
Neutral
Which solution did I use previously and why did I switch?
I've made use of Pub/Sub in Google Cloud before using Control-M. I have not used any other solutions in this category. I would normally make use of the native tools in whatever cloud I was utilizing.
How was the initial setup?
It was already set up when I joined, and it was a very intuitive tool to figure out.
What was our ROI?
There are time savings from a resource aspect with Control-M. There's definitely value there.
What other advice do I have?
I would rate Control-M a seven out of ten.
Which deployment model are you using for this solution?
On-premises
Efficient automation and boosted workflow but needs better integration methods
What is our primary use case?
We use Control-M for ACS and Azure services as it has inbuilt cloud integration. We have a product that works on government databases where we use data scraping and then integrate it with Azure and OpenAI. This integration allows us to process data and get insights. We also use AWS services to save the processed data in the AS.
What is most valuable?
Control-M is a bit faster compared to other solutions. The job and coding are easier. Also, my DevOps and Ops teams work collaboratively with it, enhancing its efficiency. The workflow is much easier compared to the ACS services we were using. Automation is more advanced, deployment is fast, and version control has been simplified.
What needs improvement?
They should have a proper integration method that clearly defines the workflow. Additionally, there should be an automation system for developers to set it up more easily and quickly. My Ops team faces certain problems that need addressing.
For how long have I used the solution?
I have been using Control-M for four to five months.
What do I think about the stability of the solution?
The downtime is higher compared to AWS. Indexing and databasing are more challenging, and the endpoint sometimes gets reset automatically. The accuracy rate is about 80% to 85%.
What do I think about the scalability of the solution?
As we hire new interns and DevOps partners to scale our business, Control-M scales well with the enterprise's growth. As the workload on Control-M increases, its scalability is much higher. Its cost is very low.
How are customer service and support?
I never had direct communication with technical support because solutions are available on the web. We didn't have a one-on-one conversation, but the support is adequate through online resources.
How would you rate customer service and support?
Neutral
Which solution did I use previously and why did I switch?
We migrated from AWS to Control-M. It was more cost-effective and capable compared to AWS services. We were a startup with limited resources.
How was the initial setup?
The setup was manageable with certain experienced DevOps staff, making it easy to deploy on the local server.
What about the implementation team?
There was an built-in DevOps team that found Control-M more cost-effective and capable than AWS services.
What other advice do I have?
New users should have a comprehensive understanding of how BMC and Control-M operate. Good coding skills are essential, as well as utilizing open-source codes. Monitoring should be done by someone knowledgeable about the system. I would rate Control-M a seven out of ten.
Which deployment model are you using for this solution?
On-premises
Review for Control M experience
What do you like best about the product?
UI experience is the best. Helps me monitor multiple jobs at the same time.
What do you dislike about the product?
If there was an easier way of notifying a job failure
What problems is the product solving and how is that benefiting you?
Scheduling and monitoring
Control-M workload automation
What do you like best about the product?
Control-M is workload automation tools used to schedule scripts.
It is mainly used in banking domain.
It is mainly used in banking domain.
What do you dislike about the product?
tool having market share of 70 percent. No other competitors.
What problems is the product solving and how is that benefiting you?
Automation of thousands of codes.
Providing graphical user interface of jobs/code process.
Easy to integrate with other tools through aPi
Providing graphical user interface of jobs/code process.
Easy to integrate with other tools through aPi
The upside negates the minimal downside.
What do you like best about the product?
The stability of the transfers is impressive. The collective view of multiple data pipelines and workflows is invaluable.
What do you dislike about the product?
In our version, the JAVA destabilation is a problem we experience frequently. The "pricing and licensing could be a little less costly" is cliche but authentic.
What problems is the product solving and how is that benefiting you?
As mentioned before, the ability for Control-M to handle multiple data pipelines and workflows is invaluable. The capacity to unify disparate systems has streamlined the effort needed to perform the tasks, resulting in cost savings.
It’s good tool for Job scheduling
What do you like best about the product?
For scheduling and restarting of the jobs
What do you dislike about the product?
Use of scheduling and dependency on jobs
What problems is the product solving and how is that benefiting you?
Running jobs
Recommendations to others considering the product:
Good
So far is only good
What do you like best about the product?
Is a powerful tool for sure with a lot of connection options and custom jobs.
What do you dislike about the product?
The UI for me looks like is overloaded and not pretty easy to use.
What problems is the product solving and how is that benefiting you?
Scheduling multiple workloads across systems.
Recommendations to others considering the product:
This is a good tool that include a wide range of functions. Make sure to ask for a test.
Oldie but goodie
What do you like best about the product?
The different platforms I have been able to use it on
What do you dislike about the product?
The amount of restrictions ir has. Because mainframe is an older system, there are many upgrades or features we cannot use. The fi
What problems is the product solving and how is that benefiting you?
Scheduling all of our thousands of jobs and holiday schedules
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