Ortto
OrttoReviews from AWS customer
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Great tool for startups
What do you like best about the product?
Intuitive, easy to use, and great responsive customer support
What do you dislike about the product?
Wish there was a deeper Salesforce integration and more ability to limit non-business user email inputs in forms.
What problems is the product solving and how is that benefiting you?
Inexpensive, easy to use email marketing tool. It makes building email journeys and email campaigns very straightforward.
Making journeys is like putting a puzzle together. I love that about it.
What do you like best about the product?
Drawing journey's is my favorite part about the tool.
What do you dislike about the product?
Always feeling like I'm breaking things when I go in and look for information. I have had teammates tell me I activated or deactivated some campaign and I totally didn't know how I even did it so I feel like I'm walking on eggshells in there some.
What problems is the product solving and how is that benefiting you?
I'm a visual person and this helps me see what the heck I'm doing. I want emails to go out for specific people, at specific times, in order, and based on if they tap something in it and the drawing aspect shows me that and I feel confident in making my strategy real in there.
Would recommend
What do you like best about the product?
Salesforce integration works well. I can easily map custom fields and sync leads / accounts without any IT help. The workflow rules and conditions action items I can setup are very robust as well.
What do you dislike about the product?
Would like to use this product for my SDR team who does sourcing but the app does not allow it. Too bad, it's a good product.
What problems is the product solving and how is that benefiting you?
Automatic newsletters out to customers,
A great tool with a great team behind it
What do you like best about the product?
Ortto's UI is super easy to follow and learn quickly. The best thing about them, though, is their customer support. They are always super quick to answer and make every customer feel valued when interacting with them. They also are almost always to find workarounds for a problem as well.
What do you dislike about the product?
Currently with their Salesforce integration they are mostly set up to work with Organizations that use the Contact object instead of a Person Account. It does require more set up to accomedate but the customer support team has been great with helping us get it working.
What problems is the product solving and how is that benefiting you?
Ortto is benefiting us by giving us a great automatization tool that we use to help progress our clients to the next step in our sales processes. We also use them for marketing emails as well so it really is a great versatile tool
Automation options are incredible
What do you like best about the product?
I love that i can easily set up different types of campaigns, starting with SMS, Push, email or audiences. Journey creation is much simpler as well as choosing a filter audience instead of creating segmentations.
What do you dislike about the product?
I would have liked if all the media available in Autopilot was moved over to Ortto as when we are creating campaigns from scratch we cant use previously used images. I would also have liked if the free SMS option would have carried onto Ortto from autopilot.
What problems is the product solving and how is that benefiting you?
It reduces the time to analyze each campaign that is sent out, it has an incredible amount of metrics that can be easily analyzed. Also, the way to create A/B testing in emails is a lot more friendly than in Autopilot. Ortto allows you to select the type of AB testing to be done when creating a new campaign.
Ortto is great for our email marketing efforts
What do you like best about the product?
I love being able to build journeys visually. We can reach our customers while also making sure to bypass those who don't interact with our emails, thus keeping our email outreach very healthy.
What do you dislike about the product?
The way that Autopilot is segmented off from the main Ortto app. I assume they'll work on integrating those two things.
What problems is the product solving and how is that benefiting you?
Email marketing and lead scoring.
Good Marketing tool
What do you like best about the product?
It is easy to create journeys, and great visual representation. A bit difficult to understand activities.
What do you dislike about the product?
Some conditions lack math capabilities, so the custom fields can't be used to their full potential.
What problems is the product solving and how is that benefiting you?
We can automate emails, SMS and custom in-app notifications via webhooks to help with onboarding users, reactivate inactive users, all which would've been done manually otherwise.
Great customer service and all the marketing features I need!
What do you like best about the product?
One-stop shop for all my marketing tools. I manage a blog and website while conducting SEO so it's to have sign-up forms, automated emails, and lists all in one place
What do you dislike about the product?
Not anything in particular, but if I am nitpicking then the first thing I'd consider is the design compared to other well-established email tools. It is not the most visually appealing tool.
What problems is the product solving and how is that benefiting you?
It gives me the tools to build high-converting sign-up forms, build email lists, and automated email sequences to reduce my workload as I manage a few different channels. Automation is key for my workflow and Ortto does it all.
A complete engagement solution
What do you like best about the product?
The journey builder makes automating messages to cohorts easy. Plus, you can leverage multiple data sources to make the messaging strategy contextually appropriate.
What do you dislike about the product?
We needed certain flexibility in contract terms that they couldn't provide. Our account execs were fantastic, but I would have liked more flex on terms.
What problems is the product solving and how is that benefiting you?
The problem Ortto is helping solve is how we programmatically segment and message specific user cohorts.
Great application for Auto-Pilot marketing!
What do you like best about the product?
Love the easy use and accessibility to create great, targeted marketing campaigns to our customers.
What do you dislike about the product?
Nothing really, its easy to use and works great for our needs.
What problems is the product solving and how is that benefiting you?
Keeping our customers informed on important information...
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