Ortto
OrttoReviews from AWS customer
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Great visual interface.
What do you like best about the product?
Autopilot has a very easy to use interface utilizing blocks as different triggers, actions and conditions. We moved from a very expensive marketing automation software to Autopilot and have found much more success in autopilot. The integrations available native to autopilot are also very well built out.
What do you dislike about the product?
I wish the email builder was better. A mail chimp builder or bee.io builder is much more superior but for what Autopilot does it is great. I also would like to see a zapier connection.
What problems is the product solving and how is that benefiting you?
Our entire emailing system is built around Autopilot.
Improved customer contact numbers
What do you like best about the product?
-Once we started using autopilot, # of leads from website increased from about 3 to 20. They actually lead to orders.
-Can make journeys to automatically send emails to the customer once opened, or different email if not opened.
-Can personalize for returning customers
-Can make journeys to automatically send emails to the customer once opened, or different email if not opened.
-Can personalize for returning customers
What do you dislike about the product?
Journeys are difficult to use and there is no support under 25k customers. If you set the contacts as less than 25k customers, there will only be journey reviews IF you are under the business plan. For the regular plan, no support.
What problems is the product solving and how is that benefiting you?
We are getting more "actual leads" contacting us through the website, since the contact icons are more pro active.
Recommendations to others considering the product:
Autopilot will help you be more proactive in getting leads since it can be personalized. Journeys can be made to send existing customers personailized email.
Great features for marketing automation (getting more leads, sending newsletters), but there is only journey review support for under 25k contacts.
Sales is a little pushy.
Great features for marketing automation (getting more leads, sending newsletters), but there is only journey review support for under 25k contacts.
Sales is a little pushy.
Simple, Smart, Effective
What do you like best about the product?
The Journey builder is great. I've been able to easily configure my user-journeys and setup really smart looking campaigns.
What do you dislike about the product?
I would like to see only emails relating to just the journey I'm building at the time... if you have multiple journeys or whatnot, it quickly gets unwieldy.
What problems is the product solving and how is that benefiting you?
Automating user onboarding, Automating renewal processes
A great tool to drip on pospects.
What do you like best about the product?
I like how easy it is to create a campaign (after set up).
What do you dislike about the product?
Better tutorials and faster response to questions would be helpful.
What problems is the product solving and how is that benefiting you?
It allows me to keep in touch w prospects on 'auto-pilot' after set up.
Recommendations to others considering the product:
See above.
Marketing automation for all !
What do you like best about the product?
The interface is very user friendly and powerfull ! Create journey is pretty easy
What do you dislike about the product?
There's no reverse IP. It's only in english
What problems is the product solving and how is that benefiting you?
Save time and nurture customers
Great for startups
What do you like best about the product?
Drag and drop journey building for non-developers.
What do you dislike about the product?
You will need a developer if you want to get more complex. But that's the same with every product.
Some minor issues that I feel they will fix as they grow.
no ability to do transactional emails that can pull information from a database.
Some minor issues that I feel they will fix as they grow.
no ability to do transactional emails that can pull information from a database.
What problems is the product solving and how is that benefiting you?
Ability to get automation up and running without much tech help.
Incredible automation at a fraction of the price
What do you like best about the product?
The ability to draw automation like a flow chart. (White board your journeys)
What do you dislike about the product?
No liquid markup. Our customers are pediatric offices and medical groups and we have to duplicate journeys for doctors vs non doctors.
What problems is the product solving and how is that benefiting you?
We are able to have sales team concentrate on "bigger fish" because we can automate outreach to smaller prospects. BUT we are able to keep It personalized because of the easy to use salesforce integration and smart segments.
Recommendations to others considering the product:
If you are a SaaS business and need a lighter tool than enterprise software (marketo,parrot) but a heavier tool than drip, this is a must.
Robust and easy
What do you like best about the product?
The UX of Autopilot is amazingly intuitive tu use.
What do you dislike about the product?
Its difficult to gain direct access to the emails that are created and uploaded.
And the software is heavy, it slows my computer.
And the software is heavy, it slows my computer.
What problems is the product solving and how is that benefiting you?
I am using it to rely less on my Customer Happiness team to communicate with leads and clients. With Autopilot I am building journeys that can do the same task based different leads or customer data or actions.
Amazing at what it does
What do you like best about the product?
It isn't like typical CRM and account based marketing. Instead everything is very campaign driven for marketing automation within a specific track. It really grows on you!
What do you dislike about the product?
I found myself wanting to import all my contacts and their personal identifiers but you have to use their tracking beacons. In the long run it is fine since that quickly gets picked up as soon as a user goes through an email or landing page.
What problems is the product solving and how is that benefiting you?
We are tracking all of our business contacts.
Simplified way to generate more leads through your website
What do you like best about the product?
It is all point and click. That makes it very easy to setup.
What do you dislike about the product?
It is challenging to learn all the features of the Autopilot and feel like I am receiving full value for what I am spending.
What problems is the product solving and how is that benefiting you?
Lead generation and lead nurturing.
Recommendations to others considering the product:
Check out their webinars. It is very helpful information to learn how to use it They offer great support.
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